Investigator
1 week ago
Think Youi
From Day One, Youi has set out to do things differently.
Our company values are easy to explain - We are dynamic, human, honest and passionate about providing awesome service, whilst recognising our people and their achievements.
These values drive our culture and success.
We have now assembled an incredible team, work in a state-of-the-art building, and have won a stack of awards for our internal culture.
About the role
Our current investigations team are dedicated to exceeding our expectations, delivering first class customer service while achieving outstanding results in minimising insurance fraud.
Not only are we determined to achieve these outcomes, our team are employed to reach a truthful outcome on every identified claim and positively influence and control the overall claims costs.
Responsibilities will include:
- Investigate and report on suspected fraudulent claims
- Interview insured's, passengers and/or witnesses, taking statements
- Act in accordance with delegated authorities
- Adherence to the Compliance obligations and report and escalate any compliance concerns, issues or failed responsibilities
- To positively influence claims process to ensure claims are settled in line with Youi Claims philosophy.
About You
- Investigative experience in conducting interviews and obtaining statements is necessary.
- Certificate III in Investigations Services as well as knowledge of the insurance code of practice is highly regarded
- Excellent interpersonal and communication skills.
- High level of integrity and professional accountability
- Strong attention to detail
- Strong motivation paired with innovative and empathetic thinking
- Problem solving ability
- Eager to identify and minimise Insurance Fraud
-
Investigator
4 weeks ago
Sunshine Coast, Australia Youi Pty Ltd Full time**Think Youi** From Day One, Youi has set out to do things differently. Our company values are easy to explain - We are dynamic, human, honest and passionate about providing awesome service, whilst recognising our people and their achievements. These values drive our culture and success. We have now assembled an incredible team, work in a state-of-the-art...
-
Claims Investigator
2 months ago
Sunshine Coast, Australia Youi Pty Ltd Full timeThe role of an Investigator at Youi is focused on conducting thorough and transparent investigations of insurance claims to ensure the best outcomes for both the business and the customers. **The role involves several key responsibilities**: - **Triage Claims**: Assess incoming claims to determine whether investigations are required. This involves an...
-
Claims Investigator
17 hours ago
Sunshine Coast, Australia Youi Pty Ltd Full timeThe role of an Investigator at Youi is focused on conducting thorough and transparent investigations of insurance claims to ensure the best outcomes for both the business and the customers. **The role involves several key responsibilities**: - **Triage Claims**: Assess incoming claims to determine whether investigations are required. This involves an...
-
Claims Investigator
1 week ago
Sunshine Coast, Australia Youi Pty Ltd Full timeThe role of an Investigator at Youi is focused on conducting thorough and transparent investigations of insurance claims to ensure the best outcomes for both the business and the customers.The role involves several key responsibilities:Triage Claims: Assess incoming claims to determine whether investigations are required. This involves an initial evaluation...
-
Compliance Investigations Officer
3 weeks ago
Sunshine Coast, Australia Queensland Building and Construction Commission Full timeAbout The QBCC The QBCC supports the growing Queensland community by providing information, advice and regulation to ensure the maintenance of proper building standards and remedies for defective building work. By doing this we promote confidence in the building and construction industry. Led by the Commissioner and governed by a board, the QBCC consists of...
-
Investigations Officer
2 months ago
Sunshine Coast, Australia Queensland Treasury Full timeThis current vacancy exists in the Audit and Investigations - Payroll Tax & Duties and Grants Division (PDG), however similar roles may be filled from the order of merit working across other QRO divisions and revenue lines in Maroochydore. The Audit and Investigations Divisions conduct risk assessment and compliance activities across duties, grants, payroll...
-
Compliance Investigations Officer
1 week ago
Sunshine Coast, Australia Queensland Building and Construction Commission Full timeAbout The QBCCThe QBCC supports the growing Queensland community by providing information, advice and regulation to ensure the maintenance of proper building standards and remedies for defective building work. By doing this we promote confidence in the building and construction industry. Led by the Commissioner and governed by a board, the QBCC consists of...
-
Investigations Officer
2 months ago
Sunshine Coast, Australia Queensland Treasury Full timeThe Audit and Investigations Divisions conduct risk assessments and compliance activities across duties, grants, payroll tax, betting tax, royalty and land tax. These current vacancies exist in the Audit and Investigations - Payroll Tax & Duties and Grants Division (PDG) in Maroochydore. **To be successful in this role you will need**: - demonstrated...
-
Investigations Officer
1 week ago
Sunshine Coast, Australia Queensland Treasury Full timeThis current vacancy exists in the Audit and Investigations - Payroll Tax & Duties and Grants Division (PDG), however similar roles may be filled from the order of merit working across other QRO divisions and revenue lines in Maroochydore. The Audit and Investigations Divisions conduct risk assessment and compliance activities across duties, grants, payroll...
-
Investigations Officer
1 week ago
Sunshine Coast, Australia Queensland Treasury Full timeThe Audit and Investigations Divisions conduct risk assessments and compliance activities across duties, grants, payroll tax, betting tax, royalty and land tax. These current vacancies exist in the Audit and Investigations - Payroll Tax & Duties and Grants Division (PDG) in Maroochydore.To be successful in this role you will need:demonstrated resilience,...
-
Investigator
1 week ago
Gold Coast, Australia Agriculture and Fisheries Full time**As our Investigator you will**: - Conduct, coordinate and run concurrently, lengthy, complex investigations and surveillance operations whilst maintaining high level administrative and investigatory practices. - Have a comprehensive knowledge and skill in the preparation of briefs of evidence and presentation to court either as prosecutor or as a...
-
Investigator
1 week ago
Gold Coast, Queensland, Australia Agriculture and Fisheries Full timeAs our Investigator you will: Conduct, coordinate and run concurrently, lengthy, complex investigations and surveillance operations whilst maintaining high level administrative and investigatory practices. Have a comprehensive knowledge and skill in the preparation of briefs of evidence and presentation to court either as prosecutor or as a witness. Manage...
-
Compliance Investigation Officer
1 week ago
Gold Coast, Australia Queensland Building and Construction Commission Full timeKey outcomes/Accountabilities **The key outcomes and accountabilities of this role are to**: - Undertake investigations into alleged breaches of legislation for which QBCC is responsible for administering and regulating, and take appropriate action, including job site operations and investigations. This includes but is not limited to the Queensland...
-
Compliance Investigation Officer
1 week ago
Gold Coast, Queensland, Australia Queensland Building and Construction Commission Full timeKey outcomes/AccountabilitiesThe key outcomes and accountabilities of this role are to:Undertake investigations into alleged breaches of legislation for which QBCC is responsible for administering and regulating, and take appropriate action, including job site operations and investigations. This includes but is not limited to the Queensland Building and...
-
Student Engineer
21 hours ago
Gold Coast, Australia Quality People Full timeOur client URGENTLY requires a Student Engineer for 12 months + Part Time Contract in Nerang. The role is up to 3 days per week during semester, and up to 37.5 hours per week (during University holidays), to work within a team, providing traffic and road safety expertise within the region, through the development of Road Safety Mass Action Plans, Safer...
-
Casual Operations Support Officer
3 weeks ago
Sunshine Coast, Australia Transport and Main Roads Full time**Accountabilities include**: - Provide effective and efficient frontline customer service for the general public including a full range of counter services for passenger and school transport products. Administer the operational delivery of various passenger transport products including Operator Accreditation / Driver Authorisation authorities and service...
-
Casual Operations Support Officer
1 week ago
Sunshine Coast, Australia Transport and Main Roads Full timeAccountabilities include:Provide effective and efficient frontline customer service for the general public including a full range of counter services for passenger and school transport products. Administer the operational delivery of various passenger transport products including Operator Accreditation / Driver Authorisation authorities and service licence...
-
Environmental Officer
4 weeks ago
Sunshine Coast, Australia Environment and Science Full timeAs an Environmental Officer, you will work with others within a team that provides targeted, consistent and transparent regulation to support sustainable development in the region. The team proactively manages and monitors environmental risks through the department's modern and innovative regulatory framework. Environmental management issues include those...
-
Environmental Officer
1 week ago
Sunshine Coast, Australia Environment and Science Full timeAs an Environmental Officer, you will work with others within a team that provides targeted, consistent and transparent regulation to support sustainable development in the region. The team proactively manages and monitors environmental risks through the department's modern and innovative regulatory framework. Environmental management issues include those...
-
Operations Support Officer
4 days ago
Sunshine Coast, Australia Transport and Main Roads Full time**Some of your responsibilities will include**: - Working as part of a small team and liaising with a range of stakeholders to ensure the efficient operations of the unit. - Delivering frontline customer service including investigating complaints and providing information and advice to customers and stakeholders. - Administering the School Transport...