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Student Enrolment Officer
1 week ago
The Student Enrolment Officer is accountable for the provision of customer focused enrolment services to meet customer needs and enhance Chisholm's business.
This role interacts directly with customers and students in a professional manner to provide information and assistance.Key Accountabilities include:
- Contact students and provide advice regarding general requests such as advice on fees, documentation, and eligibility requirements
- Prepare all enrolment documentation in advance to ensure all templates are accurate and compliant.
- Provide engagement session support, ensuring enrolment compliance and efficient administration
- Attend Information Sessions, Enrolment Centres and manning Campus Front Desks to process student enrolments utilising appropriate systems and processes
- Complete all enrolment documentation and Student Record information as required
- Participate in planning for peak period enrolment activity
ABOUT YOU
You will have qualifications, skills, and experience in:
- A relevant qualification at a minimum of post-secondary level or equivalent relevant experience
- Demonstrated customer service orientation
- Previous administration experience in complex environments
- Intermediate PC skills and familiarity with data management systems
- Excellent interpersonal skills, in particular strong communication capability and active listening
- High level of attention to detail
- Ability to take initiative and proactively manage customers
- Effective selfmanagement skills including the ability to manage time, set priorities, plan and organise work
BELONGING AND INCLUSION
Chisholm is resolutely diverse. We celebrate our people's unique contributions to achieving our ambition to transform lives through relevant and responsive high-quality education.
Chisholm's culture of Belonging & Inclusion strives to promote a self-regulating culture that enhances the experiences of our employees, students and communities.
We welcome and encourage applicants from diverse backgrounds to apply.ABORIGINAL and TORRES STRAIT ISLANDER APPLICANTS
HOW TO APPLY
Applications for this position close at 6pm, Sunday, 28th May 2023.
Applications should include:
- a covering letter
- curriculum vitae
- contact details of three (3) referees.
- valid Employee Working With Children Check
- National Police Check
- International Police Check (if applicable)
- certified copies of qualifications and transcripts.
Chisholm reserves the right to withdraw an advertised position at any stage.
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