Storage Resident Engineer

2 weeks ago

Sydney, New South Wales, Australia Green Light Full time
  • Leading provider of cloud-ready solutions in IT industry
  • On-site
  • Sydney/Melbourne
  • 6-12 months contract


About the company:
Green Light is one of Australia's most successful and fastest growing IT services businesses. We offer a wide range of IT services in Security, infrastructure, and Systems Integration to a diverse customer base throughout Australia, New Zealand, SE Asia, and Europe.

Green Light is seeking a motivated Storage Resident Engineer based in Sydney. You will be responsible for monitoring and supporting the existing infrastructure at a customer account.

Responsibilities:

  • Reviews configuration and environment with your IT team.
  • Performs evaluations of new features and functionalities with your IT team.
  • Performs gap analysis on your IT team to understand skill development needed to become operationally proficient.
  • Responds to and clarifies questions on impact to daily operations of new technology.
  • Provides informal knowledge transfer of new technology specific to your environment.
  • Advises on environment evolution, technology direction, and future state.
  • Provides storage infrastructure management strategies and solutions.
  • Advises on storage infrastructure configuration and environment leading practices.
  • Delivers troubleshooting assistance and provides technical details for probable cause analysis.
  • Performs reviews on current configuration(s) with your IT team to diagnose technical issues.
  • Coordinates efforts to resolve issues and provides escalations to gain faster resolution and reduce unplanned downtime.


Requirements:

  • ITIL V3 foundation certified preferred
  • Management or experience with technical solutions for support data migrations is a plus
  • Data centre moves/migrations/consolidations
  • Networking infrastructure & Fiber Channel experience.
  • Data centre relocation tools and technologies
  • Data centre migration implementations for block and file share data
  • Knowledge of VMware, Commvault, NetApp, etc
  • Experience with technical solutions for support data migrations

How to Apply:
Click APPLY or email your application to Liz ) – Resource Manager for a confidential discussion with Green Light Worldwide.

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