Assistant Revenue Officer

1 week ago

Sydney, New South Wales, Australia NSW Government -Department of Customer Service Full time

Assistant Revenue Officer. Temporary up to 2 years with view to ongoing. Primary location Parramatta with hybrid working.
An exciting opportunity has arisen for an Assistant Revenue Officer within Revenue Management, Revenue NSW.

You will have good attention to detail and excellent organisational ability who enjoys achieving the best results.

You are someone who enjoys at working in a high-volume environment and keeping at pace with business process changes.

You excel at communicating and developing and maintaining effective stakeholder relationships.

Some of the key responsibilities include:


  • Provide transaction processing and reconciliation services to ensure payments are recorded and applied
  • Review systems, processes and contribute to the development and implementation of initiatives that support business systems and reconciliation process improvements
  • Maintain payment records to ensure accurate processing of client and creditor financial records
  • Ensure banking and reconciliation functions are in accordance with policy and procedures
  • Assist Revenue Officers with system testing

To be successful in this role you will demonstrate:


  • Strong bank reconciliation and spreadsheet skills
  • Highly developed analytical, research and problemsolving skills to resolve system, processing and reporting issues
  • The ability to work independently as well as part of a team
  • Strong verbal and written communication and interpersonal skills for liaising with external and internal clients. Ability to communicate specialised information to variety of stakeholders
  • Demonstrated ability to meet deadlines in a highvolume area and manage competing priorities
  • Demonstrated experience in working as an effective team member
  • Some experience or exposure to systems testing in particular user acceptance and regression testing preferred

What we need from you


An up-to-date CV and a brief cover letter addressing the success criteria above and how your skills align to the role.


About Revenue NSW
Revenue NSW is the state's principal revenue management agency. We are part of the Department of Customer Service.

Our purpose is to contribute to a prosperous, safe, and fair society by collecting revenue, resolving fines, administering grants, and recovering debt.

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Salary Grade 3/4, with the base salary for this role starting at $79032 base plus superannuation

Closing Date:
Monday, 6th November 2023 at 9:59am.

Working at Department of Customer Service


The Department of Customer Service (DCS) is a great place to work Our values of accountability, trust, service, and integrity drive our initiatives and culture.

We support innovative programs in areas as broad as digital government, consumer protection and major public works.

We are an inclusive organisation that celebrates diversity and flexible work practices and believe our people are our greatest asset.

Visit our Careers site to find out what it means to work for us.

You Belong Here
We are committed to diversity, inclusion, and new ways of working.

We have 8 million+ reasons to care and want our employees to represent the communities that we serve.

You can view our full diversity and inclusion statement here.

For more information, please visit
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Information on adjustments available for the recruitment process

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