Content Discovery Specialist

2 weeks ago

Sydney, New South Wales, Australia SBS Full time

At SBS, we embrace difference, and we welcome applications from people of all backgrounds.

SBS is one of the world's most unique and innovative media organisations, producing trusted, meaningful and engaging content that exists for all Australians to inspire, support and celebrate the diversity of our multicultural society.

Who We Are

As part of TV & Online Content Operations, the Content Discovery team provide information and materials to promote discoverability of our content, across our ever-evolving SBS On Demand platform and channels of SBS, Viceland, Food, NITV, World Movies & WorldWatch. The team works to deliver 5,000+ hours of programming per year with functions such as media delivery, classification, creative materials and descriptive metadata. If you've ever enjoyed streaming a movie or show (and we'll assume that IS something you enjoy), you'll already be familiar with the work our team we can chat more about that later.

About The Role

The Content Discovery Specialist will work mainly across our acquired content and be responsible for sourcing and delivering the suite of materials required to bring programs to life for our audience e.g., artwork, scripts and subtitles, trailers. The role is collaborative, customer focussed, and solutions oriented, communicating with local & international Content Distribution partners as a daily function.

As a central point of contact for pre-broadcast information, the Specialist keeps a watchful eye on scheduling developments and anticipates the needs of internal clients in ASPP (subtitling), On Demand, ALC, Publicity & Marketing. The role manages a high volume of information and communications (email, Slack, Teams, Sharepoint, Excel and yes, actual in-person meetings), the right candidate will be organised & communicative with experience coordinating and delivering to deadline.

Consistent and accurate metadata is crucial to support our digital content pipeline and this role will be required to research, verify and manually enter data directly into our systems and work closely with TV & Online Content teams such as Business Affairs, Acquisitions and Commissioning to ensure our program metadata is complete and correct for all our partners, both internal and external.

It is a requirement of this role that incumbents have had two vaccinations with an approved Covid-19 vaccination in line with the ATAGI guidelines which include booster shots. We do however have a medical exemption process and we would be happy to discuss your application should this be applicable to you.

You might want to consider what other opportunities this could lead to down the track.

About You

Well organised and with an eye for detail, you'll have:

Customer service focus. Must be solutions-oriented with a positive attitude. Ability to communicate, problem-solve and prioritise multiple requests from across the business. Very well-developed written and verbal skills. Ability to interact comfortably and effectively with colleagues both in person and online. Attention to detail with ability to read, enter and check large volumes of data. Previous experience with IBMS (Sintec/Operative), highly regarded. Computer literate, familiar with navigating web sites and cloud-based applications for downloadable media delivery e.g. DropBox, Aspera, Media Shuttle, We Transfer etc. Proficient in using Microsoft Office, especially Excel. Basic understanding of copyright or content licensing preferred but not essential. You enjoy Film & Television

Think you might be the right candidate? Then hit Apply Now. We are shortlisting applications as they come in. We're looking forward to meeting you

Reasonable adjustments

SBS recognises that everyone is unique, and you might require some adjustments to ensure you have the best opportunity to apply and put your skills forward for consideration. If we can make some adjustments to the SBS recruitment/interview process to better enable you to shine, then please contact and let us know.

Adjustments include but are not limited to; alternative application methods, interview setups, physical requirements, guidance for trans or gender diverse applicants, specific interview availability times and more.

To find out more about reasonable adjustments with SBS, please view our video here.

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