Airfare Expert

2 weeks ago

Melbourne, Victoria, Australia Flight Centre Full time

If you have a passion for travel and experience in travel, sales, or customer service then you'll fit right in as an Airfare Expert in our Complex Air team at Flight Centre. Join other like-minded travel enthusiasts and get paid to make people's travel dreams come to life.

Our purpose is to open up the world for those who want to see. Every day, we give people all around the world the opportunity to do something really amazing – travel

As a Sales Travel Consultant in our Round the World air team, you will become an airfare guru You will help to plan, book and coordinate your customer's next amazing travel experience, all built around high-value, complex travel itineraries. You will learn the ins and outs of all things airfares while delivering excellent service, and irresistible deals for every traveller. You will be working towards KPI's and incentive targets, therefore building your customer relationships will be critical to your success in this role.

You will be:

Using your travel experience to sell the products and destinations you love Creating unbeatable airfares that visit multiple continents in the one trip Delivering exceptional service in order to sell flights, accommodation, cruises, tours and related travel over the phone and via email Preparing and issuing invoices, receipt payments and maintain financial documents Keeping a finger on the pulse of the latest travel regulations and government restrictions Working towards nationally recognised qualifications (Cert 3 & 4 in Travel)

All about you:

Minimum 2 years selling travel and curating holidays using a GDS Have a passion for customer service and travel Comprehensive computer skills and the ability to confidently learn new computer systems You are comfortable with complexity You're ambitious, highly motivated and an efficient organiser You have exceptional attention to detail and love problem solving

Perks:

Enjoy uncapped earning potential – the more you sell, the more you earn – Current OTE $85K Flexible work arrangements Travel discounts including family and friends, health and wellness discounts (myBenefits) Brightness of future - career opportunities in a network of brands and businesses across the globe Monthly awards nights, social team building events, and opportunity to attend global conference (Bali 2023, Lisbon 2024) Acquire nationally recognised qualifications – Cert 3 and 4 in Travel Access to a world-class Employee Assistance Program for staff and family Corporate Health Discounts - exclusive discounts on health insurance plans for you and your family with our partner, BUPA. Financial Planning – manage all your finances, from your monthly budget to tax returns and mortgage broking, using our in-house team of Moneywise financial planners We proudly support and advocate responsible travel, positive diversity practices, empowered giving, and conservation of natural resources and sustainability - Yep, our hearts are big, mushy and green. #LI-ME1#FCB#LI-Remote

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