Concierge

1 week ago

Melbourne, Victoria, Australia JLL Full time

Job Description

What this opportunity involves:

As a Concierge at 699 Collins St, Melbourne Quarter, you will play a pivotal role in delivering exceptional customer service and ensuring a seamless experience for all visitors, and tenants. This role presents an exciting opportunity to be part of a prestigious development in the heart of Melbourne.

An overview of the role:

Provide a warm and friendly welcome to all customers and visitors to the buildings. Provide assistance and direction according to the customer request. Assume responsibility for all Front of House areas ensuring they are presentable at all times, Report anything which requires attention. Provide direction and assistance with local amenities and services. VIP Meet and Greet services including escorting customers and visitors to the escalators and lifts. Apply the same level of enthusiasm and customer service to inquiries received by telephone or email. ·Provide hotel-style concierge and lifestyle services administration for the customers including but not limited to; transport and travel arrangements, restaurant bookings, event bookings and tickets, booking of conference room facilities (if applicable) etc. Be the ultimate host/co-host of community engagement events and initiatives, as detailed in the customer engagement strategy. This includes being involved in the presentation of ideas, design and execution of such initiatives, as well as assisting with the communication requirements for each one. Work with the CRM to proactively and continuously enhance the customer

Sound like you? This is what we're looking for:

Friendly with a can do attitude. Be able to build rapport and cooperative relationships with customers and visitors. Be able to adopt a one-team attitude with all members of the extended Building Management team and partners, with the view to meet organisational objectives as a member of the team. Possess natural initiative. Be professionally presented. Be flexible with start and finish times. Provide superior client service Demonstrate initiative in the offering of customer service excellence Contribute to customer retention Enhance own professional and personal skills Customer service experience is essential. Ability to multi task while maintaining a positive outlook and proactive approach. Have outstanding communication and interpersonal skills. Ability to communicate effectively, both verbally and in writing. Possess sound computer skills including Microsoft Office package. Floor Fire Warden experience desired or willingness to be trained Ability to speak a language other than English is desired but not essential Certificate Level in Hospitality/ Business desired but not essential. First Aid Officer desired or willingness to be trained.

What you can expect from us:

You'll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.

As an organisation, we don't just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World's Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.

Interested candidates, please apply following the link below quoting job reference number AFREQ361645

Location: On-site –Melbourne , VICIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the tableJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

  • Concierge

    1 week ago

    Melbourne, Victoria, Australia Brook Recruitment Full time

    About the companyAustralia's leading international Property Development company are seeking a Corporate Concierge to join their vibrant Melbourne team. With 50 years of experience serving communities in developing projects from residential to industrial, this is an exciting opportunity to work in one of Melbourne's most prestigious and energised office...

  • Chief Concierge

    1 week ago

    Melbourne, Victoria, Australia Marriott International, Inc Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation W Melbourne, 408 Flinders Lane, Melbourne, Victoria, AustraliaSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYThe Chief Concierge is responsible for the management of all aspects of Living Room Concierge functions in accordance with the Hotel, Les Clef d'Or...

  • Concierge

    1 week ago

    Melbourne, Victoria, Australia CBRE Full time

    ConciergeJob ID Posted 29May2024Service line Advisory SegmentRole type FulltimeAreas of InterestCustomer ServiceLocation(s)Melbourne - Victoria - AustraliaBe the face and the heart of a luxurious commercial buildingDeliver a dynamic guest experience for tenants and external visitorsMelbourne | Land of the Wurundjeri peopleAt CBRE, our people enjoy the...

  • Concierge

    1 week ago

    Melbourne, Victoria, Australia Inchcape Full time

    Trivett is a leading player in the automotive services sector operating in the distribution, retail and logistics markets for recognised brands such as Subaru, Volkswagen, BMW, Jaguar, Land Rover and Bespoke brands.We are currently seeking a dynamic and customer driven Concierge to join the Subaru Sales team at Bundoora.Your duties and responsibilities will...

  • Head Concierge

    1 week ago

    Melbourne, Victoria, Australia Work Club Olderfleet, Melbourne - Work Club Global Full time

    Work Club Olderfleet, Melbourne - Work Club GlobalAs a result of internal movement and promotion, our Head Concierge role have become available.This is an exciting opportunity for an experienced Concierge Manager, Duty Manager or Property Manager who will lead and supervise the daily operations of the Front of House and Concierge team. Our Concierge team is...

  • Concierge

    1 week ago

    Melbourne, Victoria, Australia CBRE Full time

    Be the face and the heart of a luxurious commercial buildingDeliver a dynamic guest experience for tenants and external visitorsMelbourne | Land of the Wurundjeri peopleAt CBRE, our people enjoy the flexibility of working in a global real estate and property services organisation with tremendous scale. Every day you are empowered to be better and this is...

  • Head Concierge

    1 week ago

    Melbourne, Victoria, Australia Hub Australia Full time

    Immerse yourself in a vibrant, dynamic, and joyous team atmosphere Certified Great Place to Work organisation Comprehensive wellness & lifestyle packageHub Australia provides premium workspaces, business networks, and services across multiple locations in Sydney, Melbourne, Brisbane, Canberra and Adelaide.Founded and headquartered in Melbourne, Hub has...

  • Concierge Team Leader

    1 week ago

    Melbourne, Victoria, Australia City of Melbourne Full time

    Join our State of the Art Munro Library:- Optional ADO, volunteer leave available & more:- Permanent, full-time:- Class 5: $97,080 plus 11% SuperannuationWe are the City of Melbourne, a City of possibility and place to be bold and inspirational.We are rapidly transforming to meet the evolving challenges faced by a global city. With a vision of being a...

  • Concierge

    1 week ago

    Melbourne, Victoria, Australia Australian Unity Full time

    Join us and let's make a bigger difference together.It's an exciting time to be joining Australian Unity - we have grown significantly over recent years and are transforming to capitalise on further growth opportunities to help our customers and employees thrive. We operate with commercial principles and with a strong social purpose to create community...

  • Executive Concierge

    1 week ago

    Melbourne, Victoria, Australia CBRE Full time

    Posted- 14-Nov-2023- Service line- Advisory Segment- Role type- Full-time- Areas of Interest- Administrative, Building Management, Customer Service, Facilities Management, Property Management- Location(s)- Melbourne - Victoria - AustraliaBe the face and the heart of a luxurious commercial buildingDeliver a dynamic guest experience for tenants and external...

  • Library Concierge

    1 week ago

    Melbourne, Victoria, Australia RMIT VN Full time

    Overview: 1 x Continuing and 1 x Fixed Term role available Salary HEW 2 + 17% Superannuation and Flexible Working Arrangements Continuing role will be based at Carlton, Fixed Term role will be based at BundooraAbout the RoleAs Library Concierge, you will be responsible for delivering a high level of customer service while working on the Library Concierge...

  • Concierge

    1 week ago

    Melbourne, Victoria, Australia Talent Connect Australia Full time

    An exciting opportunity exists to join a global consultancy firm working Front of House - Concierge on a temp - perm basis, CBD location. Monday - Friday working hours.Requirements: Previous Front of House experience (1 yrs. exp) Full Time 38 hours a week WarM/Friendly / Exceptional 5star true Hospitality person with exceptional level of service Attitude is...

  • Concierge

    1 week ago

    Melbourne, Victoria, Australia JLL Full time

    JLL supports the Whole You, personally and professionally.Shaping the future of real estate for a better worldAt JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.We bring to life see a...

  • Concierge Executive

    1 week ago

    Melbourne, Victoria, Australia Grupo Mantra Full time

    Accor is a world leader in the hospitality industry, present in 110 countries, with more than 5,000 hotels, 10,000 restaurants and bars, 30+ Qantas Lounges and 50+ Commercial Offices. The group deploys an integrated hospitality ecosystem that is among the most diversified in the world, notably associating luxury and high-end brands, mid-range and economic...

  • Concierge

    1 week ago

    Melbourne, Victoria, Australia Inchcape Full time

    About UsAbout the RoleWe currently looking for a Concierge to join the team at Glen Waverley.Your duties and responsibilities will include but are not limited to the following:Greeting guests with genuine warmth, making customers feel comfortable, as well as ensuring customer comfort whilst in the Retail Centre Maintain well presented floor and display stock...

  • Concierge

    1 week ago

    Melbourne, Victoria, Australia Knox Private Hospital Full time

    Concierge - Knox Private Hospital Great location, close to Eastlink Supportive team environment Onsite discounted staff parking 2x part time position, base salary $23.53 per hourKnox Private Hospital is one of the largest private hospitals in Victoria, caring for over 1.2 million people across Melbourne's east and outer east.We have a 24/7 Emergency...

  • Executive Concierge

    1 week ago

    Melbourne, Victoria, Australia CBRE Full time

    Posted- 08-Feb-2023- Service line- Advisory Segment- Role type- Full-time- Areas of Interest- Customer Service, Property Management- Location(s)- Melbourne - Victoria - AustraliaBe the face and the heart of a luxurious commercial building on Collins StDeliver a dynamic guest experience for tenants and external visitorsMelbourne | Land of the Wurundjeri...

  • Precinct Head Concierge

    1 week ago

    Melbourne, Victoria, Australia Grupo Mantra Full time

    Accor is a world leader in the hospitality industry, present in 110 countries, with more than 5,000 hotels, 10,000 restaurants and bars, 30+ Qantas Lounges and 50+ Commercial Offices. The group deploys an integrated hospitality ecosystem that is among the most diversified in the world, notably associating luxury and high-end brands, mid-range and economic...

  • Concierge

    1 week ago

    Melbourne, Victoria, Australia Inchcape Full time

    About UsAbout the RoleWe currently looking for a Concierge to join the team at Essendon.Your duties and responsibilities will include but are not limited to the following:Greeting guests with genuine warmth, making customers feel comfortable, as well as ensuring customer comfort whilst in the Retail Centre Maintain well presented floor and display stock...

  • Concierge Executive

    1 week ago

    Melbourne, Victoria, Australia AccorHotel Full time

    Company Description Why work for Accor?**We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless...