Account Manager

2 weeks ago

Sydney, New South Wales, Australia Amazon Full time

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.

The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success.

AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.

Amazon Web Services is seeking a dynamic and motivated Account Manager to join our Public Sector team in Sydney. The territory covers a portfolio of government customers across New South Wales. Amazon is where innovation, risks, and ideas are celebrated. We are builders who try new things and dream big dreams. At AWS, we are continually reinventing the future of cloud computing. We are looking for curious people to be part of our diverse teams of thinkers, testers, and doers.

Come join us and work with the latest cloud computing and AI technologies that enable our customers to do more with their technology, and change the world in their respective industries.


You will be responsible for developing and managing a sales pipeline, delivering on account strategies, identifying and building relationships with key decision makers, working with internal stakeholders and cross functional teams to create and present compelling solutions that drive great customer outcomes.


The ideal candidate will be a self-starter, adaptable, articulate, passionate about creating great customer outcomes, and have an entrepreneurial spirit.

AWS is strongly positioned for continued growth based on its wide range of local customer successes stories, relationships, contractual agreements, and a deep and capable partner network.

Our innovative new services (including Generative AI), local and global resources help our field teams be successful, but most importantly it's Amazon's culture and customer obsession that sets us apart from other organisations.

Key job responsibilities

  • Increase adoption of AWS cloud services in a defined territory
  • Challenge outdated approaches to IT
  • Utilise internal resources to drive customer outcomes
  • Increase revenue across a portfolio of customers
  • Drive adoption in a defined set of accounts to meet or exceed revenue targets
  • Create and maintain a robust sales pipeline of opportunities in existing accounts as well as driving net new business
  • Create and articulate a compelling value propositions to customers
  • Analyze sales/metrics data from your accounts to help evolve the strategy
  • Accelerate customer adoption through education and engagement
  • Build, develop and then execute on an account and territory strategy
  • Work with AWS partners to manage joint selling opportunities
  • Assist customers in identifying use cases for adoption of cloud services
  • Develop longterm strategic relationships with key accounts
About the team
Diverse Experiences
Amazon values diverse experiences.

Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply.

If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Why AWS
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform.

We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance
We value work-life harmony.

Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture.

When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences.

Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer.

That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

We are open to hiring candidates to work out of one of the following locations:

Sydney, NSW, AUS- 3yrs+ account management and/or business development experience in the IT industry

  • Experience in enterprise technology and business solutions sales
  • Sales experience with a focus on quotacarrying roles
  • Exceptional communication and presentation skills
  • Experience selling cloud and or SaaS solutions into government
  • Experience working with consulting partners and system integrators
  • Bachelor degree or equivalent

Acknowledgement of country:


In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community.

We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.


IDE statement:
Amazon is committed to a diverse and inclusive workplace.

Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.

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