Property Manager

2 weeks ago

Melbourne, Victoria, Australia JLL Full time
JLL supports the Whole You, personally and professionally.

At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities.

With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.

We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working.

We approach our work in a warmer, more optimistic, and inclusive way.
JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.

What this job involves

You will provide outstanding customer service by strategically delivering exceptional property management and leasing outcomes in the allocated property portfolio that support our Telco client's delivery of services to their customers and aligns with the retail network plan objectives.

It is critical for this role to engage with stakeholders across all levels of the business to ensure that service delivery expectations are met without introducing financial or tenure risk to the client

You will be the first point of contact for all communication with Landlords and Sub-Tenants including proactive engagement to undertake preventative maintenance, capital works, Landlord consents and lease obligations.


A snapshot of the role:


Monitor and manage all work orders which are a Landlord responsibility to not greater than 30 days unless as approved as part of a larger strategy.

Ensure compliance with all relevant legislation, occupational health and safety, environment and risk management policies and procedures via the Facilities Managers.

Manage Landlord works and services (Work Order) via JLL's CMMS Platform
Manage Landlord obligations as per the terms of the lease.

Support make-good and all other lease termination commitments at expiry or sooner determination and facilitate onsite hand back with the Landlords.

Proactively liaise with the Lease Administration team to ensure all lease terms are accurately reflected in the lease information database (Portfolio) in a timely manner.

Manage Portfolio to ensure data accuracy of >98%.

Assist in management of property operating expenditure across the portfolio including preparation of budgets, management of debtors and reporting, expenditure reporting, accruals, seeking opportunities to reduce costs and increase revenue while adhered to the agreed financial timetable.

Support to achieve financial year budget excepting any variances agreed with the client.
Ensure payment of relevant lease expenses in a timely manner - including outgoings, statutory costs, insurance and any other costs payable under the lease

Sound like you? This is what we're looking for:

You will hold relevant Real Estate Certification or registration with a proven track record in commercial property management, preferably working in a high-volume environment with a major landlord or retailer.

Demonstrated effective client relationship skills - able to interact face to face or via video link with stakeholder of all levels is essential as the ability to communicate effectively (written and verbal), coupled with active listening.

You have an eye for detail and drive to provide best delivery of services, are self-motivated, confident, and driven with ability to work autonomously as well as in a remote team environment.

A highly organised team player, with strong attention to detail and flexibility to adapt to changing priorities, you are able to work autonomously and in a remote team environment

What you can expect from us:
You'll join an entrepreneurial, inclusive culture. One where the best inspires the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL

  • We're JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and

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