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Customer Care Specialist
3 months ago
Lake Imaging, founded in 2002, has become the largest radiology provider in central and western Victoria with more than 19 clinics providing a wide range of diagnostic imaging services to the St John of God private hospitals, community-based clinics and speciality centres in Melbourne, Ballarat, Geelong, Warrnambool, and the surf coast.
Lake Imaging is part of Integral Diagnostics (IDX Group), a leading provider of quality diagnostic imaging services in clinics across Australia and New Zealand, with an established reputation for quality, excellence, and innovation based on the knowledge and skills of our professional teams.
ABOUT THE ROLE
Lake Imaging are searching for Customer Care Specialist to join our team located in Geelong. You will use your superstar customer service experience to provide the best standard of service to our patients dealing with appointment enquiries and scheduling. Ideally you have experience working in the medical or radiology industry, however we want to hear from you if have a genuine interest in a career in the medical/health industry.
Why You'll Love It Here
• Strong Team Culture: Join a supportive team that values teamwork, community, and inclusivity.
• Work-Life Balance: Enjoy living and working on the beautiful Geelong coast.
• Comprehensive Training: Benefit from our state-of-the-art training program designed to equip you with the skills and knowledge to excel.
• Expert Team: Learn from an experienced team willing to share their knowledge.
• Full Uniform Provided: Look professional with our provided uniforms.
• Recognition Programs: Enjoy staff recognition programs and awards.
• Corporate Benefits: Take advantage of being part of Integral Diagnostics, a leading Australasian radiology provider.
• Fitness Passport: Access over 1000+ fitness locations nationwide.
• Employee Benefits: Such as paid parental leave, assistance programs, discounts to 100's of retailers, travel and on healthcare for you & your family.
• Career Development: Explore fantastic opportunities to further your career with Lake Imaging.
This is a genuine opportunity to either begin or develop you career in the medical industry. The Customer Care Team are a close tight knit group of professional people. They go above and beyond to provide the best service to our patients and truly live by the values of our business.
