Fleet Services Consultant

2 weeks ago

Sydney, New South Wales, Australia Eclipx Group Full time

Description

  • ASX 300 listed financial services organisation
  • Flexible & hybrid working arrangements
  • Sydney location

Do you want to:

  • work in an organisation where 98% of all team members believe that their manager genuinely cares about their well-being and feels valued?
  • understand the strategic direction of your organisation and how your effort contributes to success?
  • work in an inclusive environment who is proudly a WGEA Employer of Choice for Gender Equality?
  • work for a climate Active CERTIFIED Carbon Neutral fleet management organisation?
  • be recognised and rewarded for your performance?
  • work for an organisation where 'C-A-R-E' are their values?
  • have career opportunities, a voice that's heard, and a fast-paced, dynamic yet flexible working environment?

If so, then Eclipx Group might be the place for you.

Eclipx Group is an ASX 300 listed financial services, vehicle management, and employee benefits company. We support all types and sizes of businesses to acquire and effectively manage their vehicles, with over 93,000 vehicles currently under management. We also help everyday Australians to maximise their salary by administering employee benefit programs and help them to get into the car of their dreams.

Who we're looking for:

To manage and coordinate specified operational and administrative functions within the Fleet Services team. Where possible delivering streamlined improvements that directly (and positively) impact team productivity.

To participate in, and provide significant contribution to, a high performing team environment. Taking up the mantle of Fleet Services Team brand ambassador ensuring a positive experience in all inter-department interaction.

What you'll be doing:

  • Management of all administrative related tasks, including but not limited to: Fuel card tracking/reporting, cancellation reports, workflows, customer cases, fuel revisions and new card ordering, rejection handling.
  • Proactively support all other fleet services functional processes and related tasks (e.g. Registrations, Fuel, Tolls and Infringements) with a view to ensuring team members are cross trained where possible.
  • Administration support as required within operations team.
  • Deliver upon agreed SLA's.
  • Take ownership and be accountable to the resolution of customer's cases, issues and queries.
  • Take the initiative to contact customers and internal stakeholders to resolve customer cases, issues and queries whenever possible.
  • Supporting function to Team Leader - Fleet Services assisting with report and presentation development as and when required. Including the updating or creation of process documentation (and communications) relating to existing processes or new initiatives.
  • Establish and maintain working relationships with peer groups and key internal stakeholders.
  • Contribute to team environment by responding to others in a positive & helpful manner.
  • Facilitate other projects as required by management.
  • Other duties as required.

Requirements

  • Minimum experience in a professional Administration and/ or Customer Service environment focused on responding to and resolving complex issues and customer queries
  • A general understanding of financial and accounting principles, including but not limited to a thorough grasp of cashbooks, receivables and payables.
  • High degree of computer literacy and analytical competency
  • Data-driven with the ability to interpret data; recognise trends and grasp concepts quickly
  • Good interpersonal skills with a demonstrated ability to liaise with team members and staff across all levels of the business to achieve desired results
  • Exceptional time management skills with the ability to manage workload effectively and deliver to deadlines
  • Ability to identify and resolve process exceptions
  • Ability to work in a dynamic and pressured environment
  • Demonstrable experience working with and managing complex and ambiguous customer issues
  • Exposure to multi-faceted enquiry types via different mediums in a face paced environment
  • Demonstration of exceptional and professional presentation, communication and stakeholder engagement
  • Ability to identify and resolve complex problems

Desired

  • Fleet or leasing experience or exposure in the automotive industry
  • Strong focus on Administrative tasks
  • Prior experience with case management

Benefits

  • 5 additional days of annual leave per year.
  • 16 weeks paid parental leave for primary careers, regardless of gender and with no minimum tenure and 4 weeks paid leave for secondary carers.
  • a 'Dress for your Day' policy.
  • flexible and hybrid working arrangements.
  • an extensive range of other employee benefits.

  • Fleet Manager

    2 weeks ago

    Sydney, New South Wales, Australia SG Fleet Full time

    Welcome to our financial services company specializing in fleet management, vehicle leasing, and salary packaging!WHO WE ARE We are a financial services company that specializes in fleet management, vehicle leasing, and salary packaging, with a presence across Australia, the UK, and NZ. A total portfolio under management of $2.5 Billion and over 1200...

  • Fleet Manager

    2 weeks ago

    Sydney, New South Wales, Australia Sg Fleet Australia Pty Ltd Full time

    WHO WE AREWe are a financial services company that specialises in fleet management, vehicle leasing and salary packaging, with a presence across Australia, the UK and NZ. A total portfolio under management of $2.5 Billion and over 1200 employees. SOME OF OUR PERKS INCLUDERecharge and relax with up to four extra days of leave each year. We call them Wellness...

  • Automotive Fleet Sales Consultant

    2 weeks ago

    Sydney, New South Wales, Australia Heartland Motors Full time

    Automotive Fleet Sales Consultant - Heartland MotorsFull Time, SalesPlease Quote Reference Number 96204Proven high-volume automotive sales experience?$$ Competitive Remuneration Package $$Premium BrandsHeartland Motors is proud to be a third generation, family-owned and operated business. Selling 16 brands across 5 fantastic locations, we've remained both a...

  • Fleet Manager

    2 weeks ago

    Sydney, New South Wales, Australia Charterhouse Full time

    Job DetailsLocation: SydneySalary: $75 - $95 per hourJob Type: ContractDiscipline: Procurement & Contract ManagementPosted: 24 days agoJob Description6-month contract – Possibility to Extend$75-95 p/h + Super – Depending on ExperienceRooty Hill Location37.5 Hour Work WeekFlexible Work Model – After Initial TrainingThis Government organization is...

  • Fleet Manager

    4 weeks ago

    Sydney, New South Wales, Australia Charterhouse Full time

    6-month contract – Possibility to Extend$75-95 p/h + Super – Depending on ExperienceRooty Hill Location37.5 Hour Work WeekFlexible Work Model – After Initial TrainingThis Government organisation is looking for a Fleet Manager to manage a diverse range of procurement activities to ensure efficient and effective contract management services, facilitating...

  • Fleet Manager

    2 months ago

    Sydney, New South Wales, Australia Charterhouse Full time

    6-month contract – Possibility to Extend$75-95 p/h + Super – Depending on ExperienceRooty Hill Location37.5 Hour Work WeekFlexible Work Model – After Initial TrainingThis Government organisation is looking for a Fleet Manager to manage a diverse range of procurement activities to ensure efficient and effective contract management services, facilitating...

  • Novated Lease Consultant

    2 weeks ago

    Sydney, New South Wales, Australia Sg Fleet Australia Pty Ltd Full time

    WHO WE AREWe are a financial services company that specialises in fleet management, vehicle leasing and salary packaging, with a presence across Australia, the UK and NZ. With 3 major brands, a total portfolio under management of $2.5 Billion and over 1100 employees, we work at the forefront of the fleet management and leasing industry. We believe that our...

  • Fleet Sales Manager

    2 weeks ago

    Sydney, New South Wales, Australia NRMA Motoring & Services Full time

    About SIXT Australia:SIXT is 100% owned by NRMA Group. We make people and their things easily mobile. Our mission is to deliver convenient mobility backed by the human touch. Our ambition is to transform Australia's car rental industry, becoming the #1 smart fleet operator through service excellence and a focus on people-our staff, our franchisee partners...

  • Sourcing Consultant- Fleet

    2 weeks ago

    Sydney, New South Wales, Australia IBM Full time

    IntroductionAt IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most...

  • Associate Fleet Director

    2 weeks ago

    Sydney, New South Wales, Australia Ashdown Consulting Full time

    $600 - $650/day + Super 6 Month Contract Sydney CBD/ WFHAssociate Fleet Director |Contract Length |Up to $718.25/ day inc. Super- $600 - $650/day + Super 6 Month Contract Sydney CBD/ WFHAbout the CompanyThis NSW Government agency is a major service provider who strives to deliver a more consistent and efficient experience within government. We are looking...

  • Associate Director, Fleet

    2 weeks ago

    Sydney CBD, New South Wales, Australia APG Workforce Full time

    Month Contract Government Role- $650 Per Day + Super Sydney CBD LocationAPG is currently seeking an experienced Associate Director, Fleet for a 6-Month contract within a Sydney CBD Government Sector.- Pay Rate: $650 Per day + Super:8 hours per day 40 hours per week:- Sydney CBD Location:- 6 Month contract + Possibility of ExtensionPrimary purpose of the...

  • Sales Support Officer

    2 weeks ago

    Sydney, New South Wales, Australia SG Fleet Full time

    WHO WE ARE WHO WE ARE We are a financial services company that specialises in fleet management, vehicle leasing and salary packaging, with a presence across Australia, the UK and NZ. A total portfolio under management of $2.5 Billion and over 1200 employees. SOME OF OUR PERKS INCLUDE.. Recharge and relax with up to four extra days of leave...

  • Commercial Credit Risk Analyst

    2 weeks ago

    Sydney, New South Wales, Australia SG Fleet Full time

    WHO WE ARE WHO WE ARE We are a financial services company that specialises in fleet management, vehicle leasing and salary packaging, with a presence across Australia, the UK and NZ. A total portfolio under management of $2.5 Billion and over 1200 employees. SOME OF OUR PERKS INCLUDE Recharge and relax with up to four extra days of leave each year. We...

  • Fleet Coordinator

    2 weeks ago

    Sydney, New South Wales, Australia Supply Chain Full time

    About Woolworths GroupWoolworths Group is a food and everyday needs retailer united by the shared purpose of creating better experiences together for a better tomorrow. With more than 1,400 stores across its Woolworths Supermarkets, Countdown Supermarkets (New Zealand) and BIG W brands, and fast-growing eCommerce businesses, Woolworths Group is Australia and...

  • Head of Fleet

    2 weeks ago

    Sydney, New South Wales, Australia Inchcape Full time

    Inchcape is the leading global automotive distributor operating in more than 40 markets. We partner with some of the biggest brands in the business to power better mobility today and in the future.Our diverse global team of over 20,000 talented people foster an inclusive and collaborative culture, championing a brilliant experience for our customers and...

  • Internal Auditor

    2 weeks ago

    Sydney, New South Wales, Australia SG Fleet Full time

    WHO WE ARE WHO WE ARE We are a financial services company that specialises in fleet management, vehicle leasing and salary packaging, with a presence across Australia, the UK and NZ. A total portfolio under management of $2.5 Billion and over 1200 employees. SOME OF OUR PERKS INCLUDE Recharge and relax with up to four extra days of leave each year. We...

  • Test Analyst

    2 weeks ago

    Sydney, New South Wales, Australia SG Fleet Full time

    WHO WE ARE WHO WE ARE We are a financial services company that specialises in fleet management, vehicle leasing and salary packaging, with a presence across Australia, the UK and NZ. A total portfolio under management of $2.5 Billion and over 1200 employees. SOME OF OUR PERKS INCLUDE Recharge and relax with up to four extra days of leave each year. We...

  • Senior .Net Developer

    2 weeks ago

    Sydney, New South Wales, Australia SG Fleet Full time

    WHO WE ARE WHO WE ARE We are a financial services company that specialises in fleet management, vehicle leasing and salary packaging, with a presence across Australia, the UK and NZ. A total portfolio under management of $2.5 Billion and over 1200 employees. SOME OF OUR PERKS INCLUDE Recharge and relax with up to four extra days of leave each year. We...

  • Head of Fleet

    2 weeks ago

    Sydney, New South Wales, Australia Inchcape Full time

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Inchcape is the leading global automotive distributor operating in more than 40 markets. We partner with some of the biggest brands in the business to power better mobility today and in the future.Our diverse global team of over 20,000 talented people foster an...

  • Head of Fleet

    2 weeks ago

    Sydney, New South Wales, Australia Inchcape Full time

    Inchcape is the leading global automotive distributor operating in more than 40 markets. We partner with some of the biggest brands in the business to power better mobility today and in the future. Our diverse global team of over 20,000 talented people foster an inclusive and collaborative culture, championing a brilliant experience for our customers and...