Visitor Services Officers

2 weeks ago

Perth, Western Australia Lakemountainresort Full time
Calling all Customer Service Officers, Retail & Rental Officers and Level 1 Ski Instructors who would like to join the winter team

28th May, 2024 Time to chase the snowflakes at Lake Mountain this winterOur Visitor Service Officers are the 'go-to-people' for guests visiting the resort.

In this role, no two days will be the same as you move around our charming snow play resort as a valued member of the Visitor Experience team.

Your day at the 'office' could be indoors for example, working as a member of our retail and rental team, greeting guest at our resort entry or serving coffee.

Alternatively, you could find yourself out on the snowfields supervising one of our toboggan/tube runs or teaching our little snow bunnies how to ski (if you have ski instructor qualifications).

On the days you're out on the snowfields we will provide you with snow gear to keep you toasty warmThere is so many opportunities for you to build your skills and knowledge of the resort in a variety of tasks as a member of our Visitor Experience team.

But life isn't about all work and no play On your days off, we encourage you to take the time to explore the local regional area which has an abundance of appealing tourist attractions.

Lake Mountain Alpine Resort is a family orientated snow play park and has the distinction of being the closest alpine snow Resort to Melbourne, just a short 2 hours' drive from the city centre.

Come join us this winter for a unique employment opportunity.
What amazing skills and experience will score you this role?Experience in a customer service role/and or office environment.
Laser sharp focus on providing a safe and fun environment for our guests.
A knack for talking to people and a solution focused approached when dealing with problems.
Food Handling Certificate (desirable)
APSI qualified or equivalent (for ski instructors)
A LOVE of the outdoors, including the rain, hail, shine and of course...Snow
Available to work weekends and school holidays
Available from June to 30 September 2024.

28th May, 2024 Time to chase the snowflakes at Lake Mountain this winterOur Visitor Service Officers are the 'go-to-people' for guests visiting the resort.

In this role, no two days will be the same as you move around our charming snow play resort as a valued member of the Visitor Experience team.

Your day at the 'office' could be indoors for example, working as a member of our retail and rental team, greeting guest at our resort entry or serving coffee.

Alternatively, you could find yourself out on the snowfields supervising one of our toboggan/tube runs or teaching our little snow bunnies how to ski (if you have ski instructor qualifications).

On the days you're out on the snowfields we will provide you with snow gear to keep you toasty warmThere is so many opportunities for you to build your skills and knowledge of the resort in a variety of tasks as a member of our Visitor Experience team.

But life isn't about all work and no play On your days off, we encourage you to take the time to explore the local regional area which has an abundance of appealing tourist attractions.

Lake Mountain Alpine Resort is a family orientated snow play park and has the distinction of being the closest alpine snow Resort to Melbourne, just a short 2 hours' drive from the city centre.

Come join us this winter for a unique employment opportunity.
What amazing skills and experience will score you this role?Experience in a customer service role/and or office environment.
Laser sharp focus on providing a safe and fun environment for our guests.
A knack for talking to people and a solution focused approached when dealing with problems.
Food Handling Certificate (desirable)
APSI qualified or equivalent (for ski instructors)
A LOVE of the outdoors, including the rain, hail, shine and of course...Snow
Available to work weekends and school holidays
Available from June to 30 September 2024.
For a full list of the key responsibilities and performances indicators please a copy of the position description.

How to apply:

If you have the skills and experience listed above and are keen to experience a season of working at the snow, click on "Apply" and upload your resume and cover letter, sharing with us your suitability for the role.

We recruit as we go, so don't delay submitting your application.
Shortlisted candidates will be contacted.

The successful candidate will be required to:
have full Australian working rights.
Visa sponsorship is not available for this position.
Satisfactorily pass a police check, provide proof of valid Victorian Working with Children, Child Protection Training
Additional assessments may apply, such as random drug & alcohol tests.
*Limited staff accommodation is available for successful applicants at your expense.
Please discuss this with your hiring manager if you require accommodation.

Who will you be working for?Established on 1 October 2022, Alpine Resorts Victoria brings a sector-wide focus and strategic leadership to the management of Victoria's six alpine resorts: Falls Creek, Lake Mountain, Mt Baw Baw, Mt Buller, Mt Hotham and Mt Stirling.

Each resort provides a unique experience of Victoria's beautiful and remote alpine landscapes.

Together they play an important role in supporting regional communities by attracting over one million visitors a year and sustaining ten thousand jobs.

For more information, visit the website or
Alpine Resorts Victoria is an equal opportunity employer and supports diversity and inclusion in the workplace.
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