Motor Claims Officer

2 weeks ago

Mile End, Australia Royal Automobile Association of South Australia Full time
  • Full Time permanent role based at Mile End with opportunity to WFH
  • Join a high performing team with a fun, inclusive and supportive culture
  • Showcase your Claims experience in Motor Claims

Your new opportunity

Due to continued growth and internal moves, a fabulous opportunity has become available for an experienced Claims Officer to handle the management of motor claims.

This exciting role will involve you providing an exceptional level of member service by responding to all internal and external customers regarding their insurance claims queries. As well as processing claims within the RAA Insurance claims area, within established guidelines, efficiently and professionally, in order to achieve a fair and equitable settlement, you will :

  • Provide outstanding service to our Members
  • Interpret and apply policy conditions to settle claims
  • Liaise with stakeholders such as Assessors, Loss Adjusters, Investigators and Solicitors
  • Process claims and associated administration
  • Able to achieve set KPI's and quality targets consistently

About you

You are a confident and passionate self-motivated individual who enjoys working in a high performing culture. You're passionate about helping our community (and members) and want to make a difference.

At RAA we hire on cultural fit first and technical fit second However, to be successful in the role you will need to have:

  • Motor or similar claims experience is preferred
  • Excellent critical thinking skills with the ability to apply learnings across different scenarios
  • Outstanding attention to detail and excellent verbal and written communication skills
  • The empathy to deal with customers who have suffered a loss
  • A positive can-do attitude and team ethos
  • Intermediate PC skills, and experience with Insurance based systems.

About us

As one of the South Australia's largest and most iconic organisations, we're proud to deliver our trusted range of motor, home, and travel services to more than 820,000 members.

In our vision to make life better for members and better for our community, we're also elevating our offering to include electric vehicle charging, Solar and Battery and more. We've been innovating since 1903, and we're excited to continue to do so for the next 120 years and beyond, with exciting developments in the pipeline.

We're also one of the state's largest employers (and growing), with more than 1300 employees working collectively with the common goal to keep our members moving. With a range of locations from RAA Place in the CBD, Mile End, Adelaide Airport and more, our workplaces are growing too – but all still proudly SA-based.

Benefits

We love our people at RAA and believe our employees should be rewarded for being a part of the RAA family. Some of our employee benefits include:

  • Free RAA premium road service
  • Access to our Member Benefits program
  • Generous discounts on all RAA products
  • Flexible work arrangements
  • Ongoing Training & Development opportunities and a Study Support Program
  • Wellbeing facilities and Corporate Health Insurance Plan

To be part of something bigger and work for a passionate South Australian organisation with members at heart click 'Apply' to submit your application by: 9.00am Monday 17th June 2024.

Please note applications may be short-listed and progressed prior to the closing date

You'll need to provide evidence of your eligibility to work in Australia and we'll also need you to undertake a police check before you can work with us at RAA.

We are committed to building a workplace that's diverse and inclusive, where employees are embraced for their unique qualities and valued for their contributions. We believe a diverse and inclusive workplace brings out the best in everyone and helps us to give our members better service. That's why we encourage applications from everyone, including people living with disability, job seekers of all ages, all genders, members of the LGBTIQA+ community and people from culturally diverse backgrounds, including First Nations People.



Required Skills

Required Experience

  • Motor Claims Officer

    4 weeks ago

    Mile End, Australia RAA Full time

    **Full Time permanent role based at Mile End **with opportunity to WFH**: - **Join a high performing team with a fun, inclusive and supportive culture**: - **Showcase your Claims experience in Motor Claims** **Your new opportunity** Due to continued growth and internal moves, a fabulous opportunity has become available for an experienced Claims Officer...

  • Motor Claims Officer

    1 day ago

    Mile End, Australia RAA Full time

    **Full Time permanent role based at Mile End **with opportunity to WFH**: - **Join a high performing team with a fun, inclusive and supportive culture**: - **Showcase your Claims experience in Motor Claims** **Your new opportunity** Due to continued growth and internal moves, a fabulous opportunity has become available for an experienced Claims Officer...

  • Motor Claims Officer

    2 weeks ago

    Mile End, Australia Royal Automobile Association of South Australia Full time

    Full Time permanent role based at Mile End with opportunity to WFHJoin a high performing team with a fun, inclusive and supportive cultureShowcase your Claims experience in Motor ClaimsYour new opportunityDue to continuous growth and internal transitions, an excellent opportunity is available for an experienced Claims Officer to manage motor claims. This...

  • Motor Claims Officer

    2 weeks ago

    Mile End, Australia RAA Full time

    Full Time permanent role based at Mile End with opportunity to WFH**:Join a high performing team with a fun, inclusive and supportive culture:- Showcase your Claims experience in Motor ClaimsYour new opportunityDue to continued growth and internal moves, a fabulous opportunity has become available for an experienced Claims Officer to handle the management of...

  • Motor Claims Officer

    4 weeks ago

    Mile End, Australia Royal Automobile Association Full time

    Current Vacancies Mile End, SA • ID: 2674-465 • Full-Time/Regular Full Time permanent role based at Mile End with opportunity to WFH Join a high performing team with a fun, inclusive and supportive culture Showcase your Claims experience in Motor Claims Your new opportunity Due to continued growth and internal moves, a fabulous...

  • Motor Claims Officer

    4 weeks ago

    Mile End, Australia RAA Full time

    Full Time permanent role based at Mile End with opportunity to WFH Join a high performing team with a fun, inclusive and supportive culture Showcase your Claims experience in Motor Claims Your new opportunity Due to continued growth and internal moves, a fabulous opportunity has become available for an experienced Claims Officer to handle the management...

  • Motor Claims Officer

    4 weeks ago

    Mile End, Australia RAA Full time

    Full Time permanent role based at Mile End with opportunity to WFH Join a high performing team with a fun, inclusive and supportive culture Showcase your Claims experience in Motor Claims Your new opportunity Due to continued growth and internal moves, a fabulous opportunity has become available for an experienced Claims Officer to handle the management...

  • Motor Claims Officer

    4 weeks ago

    Mile End, Australia Royal Automobile Association Full time

    Current Vacancies Mile End, SA • ID: 2674-465 • Full-Time/Regular Full Time permanent role based at Mile End with opportunity to WFH Join a high performing team with a fun, inclusive and supportive culture Showcase your Claims experience in Motor Claims Your new opportunity Due to continued growth and internal moves, a fabulous...

  • Motor Claims Officer

    4 weeks ago

    Mile End, Australia Royal Automobile Association of South Australia Full time

    Full Time permanent role based at Mile End with opportunity to WFHJoin a high performing team with a fun, inclusive and supportive cultureShowcase your Claims experience in Motor Claims  Your new opportunity Due to continued growth and internal moves, a fabulous opportunity has become available for an experienced Claims Officer to handle the management of...

  • Motor Claims Officer

    4 weeks ago

    Mile End, Australia Royal Automobile Association of South Australia Full time

    Full Time permanent role based at Mile End with opportunity to WFHJoin a high performing team with a fun, inclusive and supportive cultureShowcase your Claims experience in Motor Claims  Your new opportunity Due to continued growth and internal moves, a fabulous opportunity has become available for an experienced Claims Officer to handle the management of...

  • Motor Claims Service Officer

    5 days ago

    Mile End, Australia RAA Full time

    **Join a resilient, high performing call centre team with a fun, inclusive and supportive culture**: - **8**th** July commencement, salary of $58,630 + super + benefits**: - **Full-time roles based at Mile End, WFH possible after probation** **Your new opportunity** The award-winning RAA Insurance team has a fabulous opportunity for you to join our busy,...

  • Motor Claims Service Officer

    1 month ago

    Mile End, Australia Royal Automobile Association of South Australia Full time

    Join a resilient, high performing call centre team with a fun, inclusive and supportive culture 8th July commencement, salary of $58,630 + super + benefits Full-time roles based at Mile End, WFH possible after probation Your new opportunity The award-winning RAA Insurance team has a fabulous opportunity for you to join our busy, member focused, fun,...

  • Motor Claims Service Officer

    2 weeks ago

    Mile End, Australia RAA Full time

    Join a resilient, high performing call centre team with a fun, inclusive and supportive culture:8th July commencement, salary of $58,630 + super + benefits:- Full-time roles based at Mile End, WFH possible after probationYour new opportunityThe award-winning RAA Insurance team has a fabulous opportunity for you to join our busy, member focused, fun, friendly...

  • Motor Claims Service Officer

    2 weeks ago

    Mile End, Australia Royal Automobile Association Full time

    Current Vacancies Mile End, SA • ID: • Full-Time/Regular Join a resilient, high performing call centre team with a fun, inclusive and supportive culture 8th July commencement, salary of $58,630 + super + benefits Full-time roles based at Mile End, WFH possible after probation Your new opportunity The award-winning RAA Insurance team has a...

  • Motor Claims Service Officer

    2 weeks ago

    Mile End, Australia RAA Full time

    Join a resilient, high performing call centre team with a fun, inclusive and supportive culture 8th July commencement, salary of $58,630 + super + benefits Full-time roles based at Mile End, WFH possible after probation Your new opportunity The award-winning RAA Insurance team has a fabulous opportunity for you to join our busy, member focused, fun,...

  • Motor Claims Service Officer

    4 weeks ago

    Mile End, Australia Royal Automobile Association of South Australia Full time

    Join a resilient, high performing call centre team with a fun, inclusive and supportive culture 8th July commencement, salary of $58,630 + super + benefits Full-time roles based at Mile End, WFH possible after probation Your new opportunity The award-winning RAA Insurance team has a fabulous opportunity for you to join our busy, member focused, fun,...

  • Motor Claims Service Officer

    2 weeks ago

    Mile End, Australia Royal Automobile Association of South Australia Full time

    Join a resilient, high performing call centre team with a fun, inclusive and supportive culture8th July commencement, salary of $58,630 + super + benefitsFull-time roles based at Mile End, WFH possible after probation Your new opportunity The award-winning RAA Insurance team has a fabulous opportunity for you to join our busy, member focused, fun, friendly...

  • Motor Claims Service Officer

    1 month ago

    Mile End, Australia Royal Automobile Association Full time

    Current Vacancies Mile End, SA • ID: 2666-465 • Full-Time/Regular Join a resilient, high performing call centre team with a fun, inclusive and supportive culture 8th July commencement, salary of $58,630 + super + benefits Full-time roles based at Mile End, WFH possible after probation Your new opportunity The award-winning RAA...

  • Motor Claims Service Officer

    4 weeks ago

    Mile End, Australia Royal Automobile Association Full time

    Current Vacancies Mile End, SA • ID: 2666-465 • Full-Time/Regular Join a resilient, high performing call centre team with a fun, inclusive and supportive culture 8th July commencement, salary of $58,630 + super + benefits Full-time roles based at Mile End, WFH possible after probation Your new opportunity The award-winning RAA...

  • Motor Claims Service Officer

    1 month ago

    Mile End, Australia Royal Automobile Association of South Australia Full time

    Join a resilient, high performing call centre team with a fun, inclusive and supportive culture8th July commencement, salary of $58,630 + super + benefitsFull-time roles based at Mile End, WFH possible after probation  Your new opportunity The award-winning RAA Insurance team has a fabulous opportunity for you to join our busy, member focused, fun,...