Customer Care Supervisor

2 weeks ago

Brisbane, Queensland, Australia Stockland Full time

This Customer Care Supervisor role plays a crucial part in the bustling Stockland Rockhampton Shopping Centre, being the face of assistance to our valued customers in providing top-notch service and backing the center management team.

This part-time position requires 30 hours per week on a permanent basis.

Key Responsibilities:

  • Address various customer needs and values while delivering exceptional service in alignment with Stockland's brand essence.
  • Collect, assess, and quantify customer feedback, complaints, and compliments, effectively communicating them to the Stockland business.
  • Oversee all operations at the Customer Care Desk within the center.
  • Adhere to OH&S standards and procedures, addressing health, safety, and environmental concerns.
  • Follow protocols for managing public liability incidents.

About You:

  • Prior experience in providing outstanding face-to-face customer/client service
  • Strong interpersonal and communication abilities
  • Proficient in administration, with knowledge of MS Office tools like Word, Excel, and Outlook
  • Capable of maintaining composure under pressure with a resilient mindset
  • Attention to detail and a proactive approach to problem-solving

The Stockland Proposition

Stockland is a community-oriented organization dedicated to delivering positive outcomes for all. We foster collaboration, inclusivity, and strong relationships. Our expansive portfolio offers diverse opportunities for professional growth and career advancement. We prioritize providing our employees with varied experiences to support a successful career path.

We value flexibility and work-life balance, with over 80% of our staff enjoying flexible work arrangements. Stockland is deeply committed to fostering inclusive and collaborative environments to achieve optimal outcomes. We embrace diversity among our customers and strive for our teams to mirror this diversity.

We provide competitive compensation and a range of benefits, including access to various lifestyle, health, well-being, and financial services products at no cost or with subsidies.

For this permanent position, applications are only open to Australian Citizens, Permanent Residents, or Open Work Visa holders with over 12 months validity remaining from the start date.

Join us today at Stockland – it's your place to be.

Agencies are advised that unsolicited resumes will not be considered for this role, and Stockland will not cover any associated fees. Resumes should be submitted through our approved process, not directly to hiring managers. Any inquiries about the submission process or Stockland's preferred agency panel should be directed to the Careers @ Stockland Team.

  • Customer Service Supervisor

    2 weeks ago

    Brisbane, Queensland, Australia Enterprise Rent-a-Car Full time

    _Enterprise Rent-A-Car is seeking a Customer Service Supervisor for weekends and weekdays_ _to join our _Brisbane Airport Team_. The position will be part of a rotating roster and _work _during weekends. Car rental experience is not required; any applicant with a customer service or retail sales background should apply_ABOUT THE ROLEAs Customer Service...

  • Custom Home Site Supervisor

    2 weeks ago

    Brisbane, Queensland, Australia Intro Recruitment Solutions Full time

    Building & Construction Site Manager Brisbane Permanent / Full Time Salary $110k - $130K + Super Luxury Custom Homes Established and stable company | Brisbane Inner Suburbs Our client has established themselves as an award winning industry leader in design and construction of custom and luxury homes in the Gold Coast and South East Queensland. They...

  • Booking Supervisor

    2 weeks ago

    Brisbane, Queensland, Australia Queensland X-Ray Full time

    Excellent communication and interpersonal skills Ability to deliver a high level of patient care and customer service Friendly, caring and compassionate nature About the RoleWe are calling for expressions of interest from experienced QXR Medical Administrators looking to step-up as a Bookings Supervisor, located within the Toowoomba Region. The role will...

  • Site Supervisor

    2 weeks ago

    Brisbane, Queensland, Australia Intro Recruitment Solutions Full time

    $80 - $90K + Super + Hi-Lux Car On the job training / mentoring Luxury Custom Homes | Brisbane Southside Redland Bay- $80 - $90K + Super + Hi-Lux Car On the job training / mentoring Custom Homes | Brisbane Southside Redland BayOur client is a successful design and construct builder based in Redland Bay and recognised for their luxury customs homes using the...

  • Personal Care Worker

    2 weeks ago

    Brisbane, Queensland, Australia Care Support Labour Full time

    Unique Opportunity for Casual up to 38 hours per week.Hourly Rate starting at $33 plus superMake a difference with a rewarding career We are seeking Personal Care Worker for casual positions in the South East Queensland to service our clients, in particular the Brisbane to Gold Coast Area.Care Support LabourAt Care Support Labour provide much needed aged...

  • Warehouse Storeperson

    2 weeks ago

    Brisbane, Queensland, Australia Supervisor de Construccion Full time

    Picking and loading orders accurately and efficiently.Check goods/product before dispatch and on return to confirm correct products, correct quantity and the condition.Keep an accurate record of any return items and damaged products.Using a forklift to put away, replenishment and retrieval of goods to and from specific warehouse areas.Can drive high-reach...

  • Supervisor

    2 weeks ago

    Brisbane, Queensland, Australia Resourcing Group Full time

    North Brisbane based. Custom builder. Well financed.The CompanyThis leading North Brisbane based home builder are going from strength to strength with excellent quality, client focus and quality designs. Their outstanding reputation has led to continued success and thus the need for a Construction Supervisor to join their energetic team.The RoleYou will...

  • Construction Supervisor

    2 weeks ago

    Brisbane, Queensland, Australia chandlermacleod Full time

    CONSTRUCTION SUPERVISORS (COAL)Ex-BRISBANECivil, Mechanical & Electrical Supervisor Positions FIFO 8:6 Roster (ex-Brisbane only)OR DIDO 5:2 Roles (Moranbah)Initial 12 Month Temp Contract with Potential for Extension QLD Coal Mining Industry | CAPEX Projects | Mining Infrastructure Are you an experienced Construction Supervisor from a Civil, Mechanical or...

  • Supervisor

    2 weeks ago

    Brisbane, Queensland, Australia Followmont Transport Pty Ltd Full time

    Job Title: PM Operations Supervisor at Followmont Join the Followmont Team as a PM Operations Supervisor, playing a key role in the day-to-day operations at the Eagle Farm Depot. If you're a dedicated, motivated, and driven professional with excellent leadership qualities, this Full-Time position is perfect for you. Your influence over our network and...

  • Slickline Supervisor

    2 weeks ago

    Brisbane, Queensland, Australia Brunel Full time

    Brunel is partnering with a global leader in inspection, verification, testing, and certification services, who are searching for an experienced Slickline Supervisor to join their team in Surat Basin, QLD.About this roleAs a key player in our clients team, you will be responsible for overseeing and coordinating Slickline operations, ensuring the safe and...

  • Customer Care Specialists

    2 weeks ago

    Brisbane, Queensland, Australia GO Health Reception Full time

    GO Health Reception's award winning Go Team arealways on the lookout for its next talented, proactive, here-to-helpCustomer Care Specialists:If this sounds like YOU then let's chat:You must also: Love providing exceptional customer care and working out ways to improve it. Be naturally "In Service" and a little ambitious Have excellent communication skills...

  • Maintenance and Fabrication Supervisor

    2 weeks ago

    Brisbane, Queensland, Australia Connect Personnel Full time

    This Australian company takes hundreds of tonnes per week of building materials that would otherwise go to landfill, and processes that into products that enable farmers to be more productive, profitable and sustainable. It is a great Australian success story. Mining or Quarry Background Preferred This longstanding Australian business has been helping...

  • Customer Care Agent

    2 weeks ago

    Brisbane, Queensland, Australia Hastings Deering (Australia) Ltd Full time

    Company :Hastings Deering (Australia) LtdAbout the RoleWe are seeking customer-focused individual with call centre experience to join our customer care team as a Customer Care Agent specialising in proactively engaging with our valued customers. This is a permanent, fulltime opportunity located at our Acacia Ridge branch.This exciting new role has been...

  • Customer Care Executive

    2 weeks ago

    Brisbane, Queensland, Australia Rentokil Initial Full time

    At Rentokil Initial, we are proud to be the global expert in pest, hygiene and indoor plant care. What sets us apart is our people. We are a friendly and supportive team driven by a passion to help protect people, enhance lives and preserve our planet, every day.Rentokil Initial has an exciting position available for a Customer Care Executive to join our...

  • Customer Care Agent

    2 weeks ago

    Brisbane, Queensland, Australia Sime Darby group Full time

    locations Australia | SEQ | Brisbane Beaudesert Rd time type Full time posted on Posted Yesterday job requisition id JR110101 Company :Hastings Deering (Australia) Ltd Company :Hastings Deering (Australia) LtdAbout the RoleWe are seeking customer-focused individual with call centre experience to join our customer care team as a Customer Care Agent...

  • Accounts Supervisor

    2 weeks ago

    Brisbane, Queensland, Australia Queensland X-Ray Full time

    Utilise expert knowledge and skills Demonstrate a high level of patient care, compassion and awareness Apply advanced judgement and decision making to complex scenarios About the RoleWe are seeking an Accounts Supervisor in the Toowoomba Region. We have a 12 month secondment position available on a full-time basis. This role has become available as a...

  • Construction Supervisor

    2 weeks ago

    Brisbane, Queensland, Australia RecruitmentBuro Full time

    Are you an experienced Construction Supervisor looking for an exciting opportunity to showcase your skills? Our client is seeking a highly skilled and experienced Construction Supervisor to join their dynamic team on Brisbanes Northside. As a Construction Supervisor, you will play a pivotal role in overseeing residential home projects from the initial site...

  • Site Supervisor

    2 weeks ago

    Brisbane, Queensland, Australia Nobul Full time

    Custom and Project Homes in North or South BrisbaneSalary negotiable on experienceManage up to 20 sites at one time The Company: My client is a well-known, stable and reputable builder, with over 10 years' experience in custom and project homes. They are seeking an experienced Site Supervisor to join their team as the company continues to grow and expand....

  • Customer Care Administrator

    2 weeks ago

    Brisbane, Queensland, Australia ActivTec Solutions Full time

    Do you thrive in a dynamic environment where achieving KPIs and targets is your ultimate motivation? Join Our Growing Team as a Customer Care Champion At ActivTec Solutions, we're not just a national provider of maintenance and repair solutions for medical and healthcare equipment – we're pioneers in elevating customer experiences across Australia. Now,...

  • Driller Supervisor

    2 weeks ago

    Brisbane, Queensland, Australia Hays Recruitment Full time

    Experienced Driller Supervisor required for a permanent position FIFO to PNGYour new company Your new company is a mining contractor that specialise in geotechnical and construction services who have an on-going joint venture in PNGYour new role Your crew role will see you working as the Driller Supervisor in a permanent capacity on site.You will be...