Motor Assessor Metropolitan NSW

2 weeks ago


Sydney, New South Wales, Australia Allianz Popular SL. Full time

At Allianz, we are proud to be a leading insurance and asset management brand, with a workforce as diverse as the world around us.

We value our customers, which is why we recruit top-tier talents to enhance our dedication to securing the future of our customers, partners, and the community so we are prepared when they require assistance the most.

We provide our team members with an inclusive workplace where everyone feels a sense of belonging, while fostering a culture of continuous learning, growth, and global opportunities. Come on board, share your insights, be inspired, give back, and feel honored to be part of a company making a meaningful impact by addressing issues like climate change, mental health, and well-being.

You will be responsible for

  • Completing assessments on motor vehicles for repair cost or total loss, and ensuring customers have access to swift resolution of complaints, including repair warranty, service-related matters, and other concerns.
  • Adhering to motor assessing procedures, guidelines, parts policies, severity coding requirements, and repairer standards.
  • Utilizing repair cost benchmarking, alternative parts reporting, and scorecards to enhance repairer performance where suitable.
  • Contributing to the enhancement of customer service provided by selected and non-selected repairers.
  • Whenever feasible, producing total loss reports within 24 hours of assessment.
  • Focusing on customer insights and feedback, prioritizing our customers' best interests in all actions.

About you

  • Trade qualifications as a Panel Beater, Spray Painter, or Motor Mechanic.
  • Ideally, experience as a repair estimator along with being a qualified Panel Beater and/or Spray Painter.
  • Familiarity with motor vehicle repair techniques and experience in quoting damaged vehicles.
  • Current Driver's License.
  • Strong computer skills, exceptional organization, and time management abilities.
  • Prior exposure to Motor Vehicle assessing practices (preferred).
  • Experience with Audanet and/or Estimage will be advantageous, though not mandatory.
  • Able to commute to the Sydney Metro area daily.

What's on offer

  • Participate in a team that is open-minded, supportive, and genuinely focused on customer outcomes.
  • Experience a sense of inclusion in the workplace, where you are embraced and empowered to bring your true self to work.
  • An employer dedicated to promoting your work/life balance and open to discussing flexible and remote work arrangements.
  • Access to over 10,000 on-demand learning resources and programs to aid in your career advancement.
  • Exclusive deals and discounts on a variety of retail, tech, and travel brands, along with offers related to health and wellness.
  • Programs to enhance your financial well-being through discounted Allianz insurance products, superannuation matching, salary sacrificing, novated leasing, and a referral bonus scheme.
  • The chance to participate in our Employee Share Purchase Program and own a stake in the company.

About Allianz

At Allianz, we cherish the uniqueness that defines you. We advocate for an inclusive workplace that celebrates diversity and equality, where individuals of all backgrounds are not just accepted, but appreciated for the perspectives and talents they bring to the team. We are devoted to nurturing an environment where everyone can flourish, evolve, contribute their distinct viewpoints to our collective prosperity, and realize their full potential.

Adjustments and support

If you need any assistance or accommodations to take part equitably in our recruitment process, we encourage you to get in touch for a confidential discussion.


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