Dawn Shift Host

1 week ago

Doncaster, Victoria, Australia The Pancake Parlour Full time
Calling all night owls The Pancake Parlour

Doncaster is 24/7.

We're looking for service stars who enjoy burning

the midnight oil and are keen to work the overnight

shift.

We are stacked with opportunities At The

Pancake Parlour we provide:

-
Amazing discounts on our Lovely menu items
-
Career development - our CEO, HR Manager, Director of F&B and many of our Restaurant Managers began their careers with us as waiters, kitchen hands or Supervisors

  • The opportunity to
    gain valuable experience in areas like leadership:
  • learn skills that are transferable to any industry

You will thrive in this role if you:

  • Are a natural people person with a flair for customer service
  • Are a big believer in putting the customer at the heart of everything you do
  • Encourage a positive and fun team culture
  • Enjoy working autonomously
  • Have experience working in hospitality
  • Aren't afraid to get on the tools and get your hands dirty

The Host's areas of responsibility are:

  • Ensuring that all customers receive excellent service
  • They also have accountability for the following statistics on their shifts:
  • Cost of wages
  • Average spend per customer
  • Total gross profit
  • Number of upsells and second orders
Please note that your training will take place on day and evening shifts. When we're ready to flick the switch on 24 hour trade, your shifts will predominantly be 12am(ish) to 8am(ish).

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