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Scheduling & Administration Officer
1 week ago
Posted:
05/06/2024
Closing Date:
05/07/2024
Salary:
$ $40.00
Job Type:
Temporary
Location:
Fischl House
Job Category:
Call Centre and Customer Service
Job Description
Due to annual leave we are seeking an expressions of interest for a full time, two month Scheduling & Administration Officer to assist with the rostering of our Home Care Support Workers.
This is a fast-paced role which requires a high level of organisation, problem-solving and multitasking skills often within short periods of time.
This is a critical and very important position within our organisation as you will be responsible for deploying our employees to services with our clients and ensuring the most appropriate worker is matched.
Your main responsibilities will include:
- Ensuring rostered shifts meet identified client needs
- Updating and adjusting rosters on a daily basis
- Adapting rosters in response to client and service changes
- Ensuring rosters are developed in a cost effective and timely manner
- Ensuring that staff rosters comply with relevant awards and industrial requirements
- Working with approved brokered agencies to fill roster vacancies and meet client needs in consultation with Managers
- Providing administration support to the team when required
We are looking for an exceptional person who has:
- Experience in rostering and scheduling, preferred.
- Some knowledge and understanding of the aged care industry.
- Experience using a client management system or the ability to learn systems and processes quickly.
- Strong communications skills with the ability to work quickly and efficiently.
- Strong problemsolving skills with the ability to respond quickly to changes and rerostering.
- Excellent negotiation skills and the ability to find alternative options and solutions.
- Exceptional organisational skills and adaptability with a commitment to "getting things done".
- Ability to work under pressure.
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