Shared Services Consultant- Motorvehicle Fleet

1 week ago

Burwood, Victoria, Australia Transport For NSW Full time
**Shared Services Consultant

  • Motorvehicle Fleet**:
  • Organisation/Entity: Transport For NSW
  • Job category: Governance
  • Job location: Burwood, NSW, AU, 2134
  • Job reference number: Employment type: Fixed Term Full-Time
  • Salary range: $ $99823.0You're agile, keen and open to meaningful work and opportunities that come your way.
Your expertise in communication, problem-solving, empathy and conflict resolution are highly transferable and in-demand. Help us foster satisfaction and service experiences that transform lives of our community.

In this role, you'll:


Work as a part of a team that handles the entire light support to the cluster, which includes around 2600 vehicles and more than 3000 assets.

In this role you would provide a high standard of customer service in the space of light motor vehicle fleet vehicle requirement and replacement and also managing the vehicle lifecycle, including providing support to and resolving issues with employees, vendors, suppliers and other stakeholders.

The role plays an active part in supporting the Team Leader in identifying and implementing opportunities for service delivery improvement in all areas of operations including resource management, building skills and capabilities in the team, and continuously improving processes, systems and the knowledge base.

You will help in maintaining and managing TfNSW's light motor vehicle fleet effectively and in line with industry best practices.

By maximising the program through cost efficiencies and allocations, the work you do will have a direct impact on effectiveness of the division.

Customer Service is at the heart of this position.

We are looking for a motivated individual with proven experience in putting the customer first The role plays an active part in supporting the wider Transport for NSW business.

There are opportunities to progress your career within this team, and learn additional skills.

Please view the Role Description. Please note that this is a fixed term role till September 2024

About you


Have a demonstrated commitment to and enthusiasm for customer service delivery in a fleet management environment with a proven aptitude for adapting to new situations and to learning and implementing new processes and procedures.

You possess sound oral, written and interpersonal communication skills with ability to resolve issues with a diverse range of people.

Alongwith your organisational, analytical and problem solving skills your ability to deal with stakeholders across levels and multitask within a tight timeline environment will set you up for success

Who we are
Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.

Join us
Our workforce is as diverse as the community we serve. If you'd like further information on our inclusion and diversity initiatives, visit Transport careers.

We offer a wide range of employee benefits, like our award-winning flexible and hybrid work options.

This role is hybrid-friendly, meaning you can mix in-person days at your team's home base location with remote days.

Applications close: 11:5pm Monday 13th November 2023
People living with disability are supported throughout the recruitment process and at work. Visit Supporting people with disability for more

info or speak to your talent team member to arrange any adjustments to how you interact with us.

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