Accommodation/ House Manager

1 week ago


Blacktown, New South Wales, Australia Healing Hands Complete Care Full time

Healing Hands Complete Care (HHCC) is an Australian founded disability services organization, that provides a wide range of inclusive and flexible support options to young people and adults with disabilities, maximizing their social capital and local citizenship. We provide a diversity of service offerings which are co-designed with HHCC clients and their circle of support to ensure that every individual meets their expected outcomes. We passionately believe in the power of an engaged and happy workforce.

Service Delivery

  • Ensuring a safe and positive lifestyle for residents, their carer's and families, and our employees.
  • Oversee the delivery of highquality integrated services that meet the needs of residents, their guardians and families.
  • Review the quality and oversee the delivery of resident's NDIS goals and planning for residents.
  • Administering staff rosters, consideration of safe rostering and industrial relations principles.
  • Participate in oncall roster
  • Oversee and assist the Accommodation response to incidents and personal crisis of residents as required
  • Prepare NDIS and other regulatory authority reports for Accommodation Services as required.

Administration

  • Lead and manage customer feedback and escalations, document management including NDIS reporting by using internal documentation,
  • Ensuring compliance with all relevant legislation and service agreements.
  • Liaise with other managers and admin team to ensure a coordinated approach.
  • Oversee the delivery of resident's Annual Plan review.
  • Champion the organisation within the community, attending stakeholder meetings as required and build collaborative networks

Salary:
From $90,000.00 per year

Benefits:

  • Employee mentoring program

Schedule:

  • 8 hour shift
  • Day shift
  • Fixed shift
  • Monday to Friday
  • On call

Ability to commute/relocate:

  • Blacktown, NSW 2148: Reliably commute or planning to relocate before starting work (required)

Experience:

Disability Operations: 2 years (preferred)

Licence/Certification:

  • Full Driver Licence (preferred)

Work Authorisation:

  • Australia (preferred)

Willingness to travel:

  • 25% (preferred)

Work Location:
In person
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