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Housing Officer

3 months ago

Blacktown, New South Wales, Australia Mission Australia Full time

Full Time Permanent:

-
Location: Blacktown NSW:

-
Salary: $74K + super + Salary packaging benefits:


  • Make a meaningful difference to the lives of Australians in need

Life at Mission Australia


When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive.

United by our Christian purpose and values, we stand together with anyone who needs us, for as long as they need us.

Find out more about us and our purpose.

Mission Australia Housing


Mission Australia Housing provides social and affordable housing to vulnerable Australians ensuring they have access to good-quality housing that enables people to participate in their communities.


Your Opportunity


Join our fast paced and dynamic team to support some of the vulnerable people in our community to maintain their housing and thrive in their communities.

This is a customer facing role requiring strong resilience and commitment to continuous improvement. You will ideally have had previous experience in the property management, community housing industries or community services sector.

Your key responsibilities will be to:

  • Conducting all the arrangements to lease vacant properties quickly and effectively
  • Work with tenants to assist and support them in maintaining their tenancies
  • Carry out property inspections every 6 months and completing required property reports
  • Attend court/tribunal hearings where necessary to represent the interest of the organisation
  • Ensure tenancy and property records are kept up to date and information recorded meets the organisations and Regulatory standards
  • Maintain a strong KPI focus across a variety of performance areas
  • Maintain positive relationships with external and internal stakeholders
  • Actively contribute to developing and implementing strategies that connect tenants to additional support

Requirements for Success

  • Demonstrated experience working with vulnerable client groups
  • Community housing experience or property management experience required
  • Knowledge of the Residential Tenancy Act and NCAT process would be preferred
  • Strong experience with Microsoft Office products for reporting
  • Excellent written and verbal communication skills
  • Current Drivers' Licence, WWCC and COVID19 vaccination proof are essential
  • Senior First Aid Certificate or willingness to gain one


As part of our Employment screening process you will also be required to undertake a National Criminal History Check and will need a Working with Children Check.


Our culture


Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.

We're committed to the safety and wellbeing of each other and the people we serve.

We recognise and respect diversity.

So, whoever you are, if you're skilled and actively support our purpose and values, you would be welcome at Mission Australia.

Find out more about a career with Mission Australia.

Your benefits

  • Rewarding work every day you know you're making a real difference
  • Notforprofit salary packaging, reducing your tax (details via
    AccessPay):
  • Generous discounts with health insurance and major retailers
  • Free external, confidential counselling and access to chaplaincy support.
**How to apply