Implementation Consultant

1 week ago

Brisbane, Queensland, Australia Propel Full time

The Role

  • Own the implementation process for each customer, acting as a key point of contact to our customers, ensuring they receive the maximum benefit of our product - this will include post-deployment help as our customers love us for our attention and ongoing help.
  • Constantly reviewing the way we onboard customers, introducing new ways of working and automation where possibleAchieving exceptional results through clearly defined deployment plans, engaging with operational heads to achieve desired adoption and engagement metricsTraining users at their work site or remotely over video conferencing.
  • Continuously improve our train-the-trainer experience so our customers can help themselves.

What we are looking for:

  • We are looking for individuals with a degree in Engineering, Construction or anything related to field work/ heavy duty industries.
  • Experience in a Tech/SaaS company/ Construction, Utilities company or consultancy as an Implementation Manager, Project Manager, Project Controls or anything related for a minimum of 1 year.
  • A go getter – hungry to learn, work hard and succeedThrive in a fast-paced, scale-up environmentHappy to travel and be on-site with customersThey can teach you the skill but have you got the

    WILL ?If this sounds like you... I want to hear from you Please hit apply and connect with me directly.
  • I'm looking for rockstars as this is truly an incredible opportunity and it won't be around for long

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