Administrative Assistant

2 weeks ago

Sydney, New South Wales, Australia B & K Consulting Full time

Administrative Assistant:

Sydney NSW

Temporary

$35 - $40 /hr

Super

  • Competitive remuneration package, reflective of experience
  • A varied role that welcomes initiative and collaboration
  • A tightknit culture
  • Are you a strategic thinker seeking a dynamic role as an ? Look no further We have a fantastic opportunity waiting for you. 6 MONTHS CONTRACT
  • The Administration Assistant is responsible for the endtoend administrative support of all primary insurance claims processing. Claim types include but are not limited to Death, TPD and Income Protection claims. The primary administration tasks include support processing of funeral and cashout claims, daily mail processing and uploads to the claims management system, action of file requests, sending fax requests, payment processing, following up outstanding information and providing meaningful updates to key stakeholders.
    Responsibilities
  • Accurately recording claim details within systems
  • Daily inoffice mail processing and uploading information onto relevant claim files
  • Requesting medical reports and arranging medical appointments where required
  • Liaising with external service providers to obtain any outstanding information as requested by the Claims Assessor
  • Liaising with clients regarding the progress of the claim and obtaining any outstanding information
  • Processing claim payments, including thirdparty and benefit payments as delegated
  • Collation of documentation to service file requests
  • General administration duties, including sending faxes, photocopying & scanning, document uploads and retrieving information from external devices (e.g. USB & DVDs)
  • Processing of direct inhouse funeral claims
  • Be attentive to identifying risks of fraud, potential and observed regulatory/legal breaches, and process gaps and contribute to process improvement opportunities

Skills and Experience

  • Basic level excel Skills
  • Demonstrated knowledge of the Life Insurance Code of Practice and Claims Handling AFSL obligations
  • Experience working with a Claims Management System (CMS) & processing payments

Reference number:

BBBH2541_
Profession:
Insurance & Superannuation
Administration & Support

Company:

B & K Consulting
Date posted:
5th Jun, 2023

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