Business Analyst

2 weeks ago


Melbourne, Victoria, Australia Origin Energy Full time

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  • Highly agile, collaborative team environment

Delivering good energy starts from within

It's an exciting time to join Origin. Creating a great place to work means together we're progressing our ambition to lead the energy transition through cleaner energy and customer solutions. We're always looking for better ways to deliver for our customers – and for our people.

About the role:

Like everyone in Retail, your primary responsibility is to deliver exceptional customer experience.

As a Business Analyst, you will do this by being responsible for identifying and analysing customer and business needs, processes, systems and functions and working closely with the business and development teams during end-to-end developments of products & capabilities for Retail X to enhance the customer journey & experience. This is vitally important as Retail X creates solutions that are desirable, viable and feasible, delight our customers and meet business and tech goals.

Why this role matters:

  • Discovery and analysis of relevant information from diverse stakeholders, to provide delivery teams key insight into complex business landscapes.
  • Transforming intricate business needs into concise, precise, verifiable, and accurate user stories and process flows.
  • Working closely with the delivery leads to input and provide feedback as features are being implemented.
  • Perform Iteration management duties to assist the stream deliverables. For example, planning, managing dependencies.
  • Partnering seamlessly with domain architects, Designers, Delivery Leads, Developers, and Quality Analysts to shape solution designs and specifications into functional software, aligning technology with business goals.
  • Working closely with a multitude of stakeholders, managing their expectations and understanding their needs throughout the delivery lifecycle.

What will you bring?

We are looking for someone who has 3 plus years' experience as a Business Analyst with experience working on high change initiatives in agile manner.

Technically, you will also have the relevant background and experience to perform this crucial role, in particular:

  • Bachelor's Degree with strong analytical focus such Business, IT, Science or Engineering
  • Performance Focus: Identify risks and develop mitigation and control plans; Support continuous improvement; Ensure compliance with standard operating procedures. Taking ownership of E2E analysis and design, including operational aspects
  • Business Acumen: Strong analytical skills with insight and experience of analysing data, initiatives and opportunities and the ability to work across multiple domains
  • Career skills; Automation, Business analyst, Change Management (Technology), Information Systems, Testing & Quality Assurance

So, why join us?

  • Discounted Origin products benefits for employees, including Electrical, Gas and Internet offers
  • Hybrid working environment, opportunity to connect with your team in our CBD office while working from home 2/3 days a week
  • Competitive salary + annual performance bonus + performance based reviews
  • Origin 360 Electric Vehicles (EV) employee subscription offers a fantastic range of EVs, with flexible month-to-month plans and no lock-in contract.
  • Free and confidential counselling for employees and family members.
  • A great high energy team, that encourages interesting, rewarding, and engaging work

Origin - Where good change happens

At Origin, we're powered by people who believe in creating change.

We are committed to fostering a diverse, gender equitable workforce, where everyone is welcome, and all applications are evaluated on merit and potential. We encourage applications from Aboriginal and Torres Strait Islander Peoples, people living with disabilities, culturally diverse people, any stage in life, people with intersex variations and people within LGBTQ+ communities, including trans and gender diverse.

Enjoy a challenging career in an exciting industry where you can grow and explore your potential. If you think you have transferable skills, an appetite to learn and would be a great fit, we'd love to hear from you.

To learn more about who we are, and what we do, visit our website:

You will be required to meet Origin's employment criteria which may include a criminal history check and pre-employment medical (including drug & alcohol testing).

Please note unsolicited CVs from agencies will not be accepted.

Origin recognises Aboriginal and Torres Strait Islander Peoples as the Traditional Custodians of country throughout Australia, and we pay our respects to Elders past, present and future.

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