Client Executive

1 week ago

Kent Town, South Australia Wavemaker Full time

Client Executive
At Wavemaker, we believe there always is a better way to grow.

By Positively Provoking Growth for our clients and our people, we shape decisions and experiences through media, content and technology.

Wavemaker is a global media, content and technology agency. In Australia, we are currently ranked as the #2 Media Agency.

We have over 250 people working across six offices:
Adelaide, Brisbane, Melbourne, Sydney, Perth and Auckland, New Zealand. We are part of GroupM and WPP; the largest media buying alliance and marketing communications group in the world.

For the last four years we have rated in the top 20 'Best Places To Work Australia', we pride ourselves on our culture and our people.


The Role


The role of the Client Executive is to be the key point of contact on allocated clients, whilst supporting the key point of contact for others.

You will assist in the development, execution and delivery of media plans, delivering on strategy on time and in full.


The role of Client Executive is to provide support to the team through all aspects of the process (campaign briefing, planning, development, implementation, reporting and administration support) to ensure the smooth operating of accounts.


What you will need:

  • Passion for the media industry
  • Inquisitive and demonstrates desire to understand and know more
  • Attention to detail
  • Clear and concise communication skills
  • Problem solving mentality
  • Strong timemanagement, is reliable and meets deadlines
  • Strong numerical proficiency and attention to detail

What success looks like:

The easiest and simplest way to see if you have done a great job is when:

In 3 months, you would have:

  • Have been introduced to key clients
  • Been trained on the key tools and systems required, and actively using them in your day to day role contributing to the support of the team
  • Up to speed with your team roles and your client portfolio, understanding what is required of the Wavemaker team and your role in particular
  • Immersed yourself in the team with an understanding of the status of all active and upcoming campaigns
  • Established collaborative relationships with all key stakeholders and internal teams

In 6 months, you would have:

  • Established yourself as the key point of contact for your account patch, seen as the 1st person for anyone to go to, to find out what is happening on your accounts
  • Demonstrated your ability to deliver on all aspects of the role in an efficient, effective and proactive way
  • Strengthened your key stakeholder relationships to deliver great team work consistently
  • Regularly using and able to demonstrate a strong level of comfort on the use and explanation of WM planning tools, processes and theories

In 12 months, you would have:

  • Beginning to take on larger campaign and strategic recommendations and planning for specific clients
  • Demonstrated independence in undertaking tasks to support the I&A team and client requests, including being fully confident on the key tools and systems
  • Established yourself and are recognised internally and externally, as an integral member of the team, with a comprehensive understanding of how the team and company operates

About GroupM Australia


GroupM Australia takes pride in being a group built on a set of core values that extend to every aspect of our operation.

We are committed to providing an empowering workplace that offers opportunities to learn, succeed and grow.

We do this through our dedicated in-house training team who tailor our programs for every level of employee in every discipline across the group.

GroupM is the largest media investment management company in Australia with 30% market share and over 800 employees.

With such a unique culture, GroupM embraces workplace diversity, allowing our employees to bring different ideas and solutions to the workplace.

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