Consultant, Internal Communications

1 week ago


Docklands, Victoria, Australia MLC Life Insurance Full time
MLC Life Insurance. We have been protecting Australians for over 130 years.

We respect the role we play in providing peace of mind for our customers, and we never lose sight of it.


Our Purpose


MLC Life Insurance is one of Australia's leading life insurance specialists and a member of the Nippon Life Insurance Group, one of the world's leading insurers.


We are guided by our simple purpose:
'A Promise for Life'. We provide almost 1.2 million Australians with reassurance that they and their loved ones will be supported when they need it most. It's a promise that provides peace of mind and helps them sleep at night.


Our purpose is supported by Our Values of
_Do What's Right, Deliver Together, Make it Simple, Own it and Aim High_.

It's how we work together and behave every day in every interaction with our customers, partners and each other that defines who we are.


Our Strategy


Our strategy puts our customers at the centre of our ambition to be Australia's leading and most trusted life insurer.

It is through the commitment, energy and talent of everyone at MLC Life Insurance, working together, that we make a positive contribution to the lives of our customers.

To support all of us to be at their best every day, we offer a flexible, hybrid work environment centred on development, wellbeing, recognition and contribution.

With more than 1500 people nationally, we believe our success is built on the unique contribution of our people. Diversity and Inclusion is core to what we believe in and who we are. We aspire for everyone at MLC Life Insurance to feel valued and respected for who they are.

The Role


We currently have an exciting 12 month fixed-term opportunity to join our Employee Experience team as an Internal Communications & Engagement Consultant.


This role will see you deliver engaging employee communications experiences to our MLC Life Insurance employees, ensuring our employees are informed and engaged in a manner which builds our employee brand and remains in line with our values.


Your responsibilities will include:

  • Contribute to the development, implementation and evaluation of internal communications and activities to build employee engagement and a culture of belonging.
  • Develop informed, concise, and wellstructured communication content for our cyclical and people communications.
  • Ensure our communication channels, namely the intranet remain relevant, appropriate, and informative.
  • Provide communications support for important Employee Experience and People projects and activity such as Employee Value Proposition, strategy comms etc.
  • Plan and implement clear and compelling internal communications to inform, align and engage our people around important campaigns, announcements, and changes.
  • Partner with SMEs to design and develop internal communications for people team initiatives and calendarized activity e.g. wellbeing, diversity and inclusion, recognition, values, career development, performance, cyclical talent processes etc.
  • Partner with Business Units to understand their communication needs and create and deliver communication plans to deliver and maximise impact.
  • Identifying new communication approaches and channels to amplify business initiatives and announcements and support employee engagement.
  • Work collaboratively with the other members of the internal communications and engagement team to manage internal comms calendar and ensure communications are engaging, cohesive and amplify an exceptional employee experience.
  • Help to bring to life our EVP through our 'People' team's LinkedIn presence.
  • Deliver engaging intranet content and communications.

About You

  • Approximately 3 + years' experience in a communications role. Preferably with some exposure to working in a HR team and exposure to cyclical processes.
  • Ability to craft highquality content in a fastpaced environment whilst being able to prioritise and work on multiple projects within tight timeframes.
  • Demonstrated expertise in developing and maintaining communications campaigns, working proactively and reactively, with a strong focus on employee communication and change management.
  • Proven experience managing stakeholders to build employee engagement.
  • Skill in establishing and maintaining positive working relationships across the business.

Why Choose Us?
At MLC Life Insurance, you will have the opportunity to:

  • enjoy flexible, hybrid work options and an inclusive environment where everyone is respected and valued for who they are and their unique contribution
- embrace a culture of customer centricity and an ambition to be Australia's leading, most trusted Life Insurer
- access a range of benefits including competitive salary, lifestyle leave, two days volunteer leave every year, recognition of service milestones; and
- wellness and lifestyle offerings including access to Uprise - our Digital Wellbeing Program, as well as discounts on a variety of lifestyle and entertai

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