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Services Attendant
3 months ago
Our Story
Scentre Group is the owner and operator of 42 Westfield living centres in Australia and New Zealand; partnering with the world's leading retail and luxury brands to create a unique shopping and leisure experience for our customers.
A career with us fosters the chance to be a part of a company that is transforming the digital and physical retail space.
Every day, our people play a vital role in our purpose to 'create extraordinary places, connecting and enriching communities.'Your opportunity
As a Casual Services Attendant at
Westfield Hurstville you'll be joining a high performing and customer-obsessed team.
Your focus is to be proactive, hands-on and dedicated to maintaining exceptional customer service to ensure our customers have a positive and memorable experience whilst visiting our Living Centres.
So, what sets a Services Attendant apart?
- You are customerobsessed and ooze enthusiasm and positivity
- Always willing to go above and beyond for our customers and retailers; making a difference to their day
- Embody patience, empathy and know how to remain calm and resilient within a fastpaced retail environment
- You take pride in your presentation and hold both a "presence" and a "purpose"
- You are not only reactive but are proactive, too
- Inquisitive, 'think outside the box' and think on your feet
- Empowered to rectify and resolve customer questions
- You feel confident in providing assistance, directions and information to customers in a busy retail environment.
To be successful in these roles, it is important you feel _both _comfortable and confident to work cross functionally throughout our Customer Experience team across all service areas (Concierge and Carpark - including, providing traffic management & navigational assistance during our busy periods in the carpark).
What will set you apart from the rest?
You will be a passionate, dynamic, self-motivated individual who enjoys working in a high performing culture.
- Adequate flexibility and availability to work across a 7day week (Monday-Sunday) including Public Holidays is essential for these roles
- To be considered for a Car Park position, a full open drivers' license is required to operate the Company buggy
- Must be available to attend a 1:1 interview (face to face or virtually)
This is a casual position working 15-20 hours per week and is the perfect chance to shine, gain valuable experience get your foot in the door for a career at Scentre Group.
What sets us apart from the rest?
- Diverse career paths across our vertically integrated business
- Ability to innovate in a company that not only encourages it but will facilitate it
This is because we believe all our differences contribute to our success and ensures a workforce that reflects the customers we serve.
Our commitment is backed by executive and employee-led working groups including All Abilities, LGBTI, Mental Health & Wellness and Gender Equity alongside other initiatives such as our Reconciliation Action Plan to grow our Aboriginal and Torres Strait Islander workforce.
