Manager, Specialist Services
2 weeks ago
- Enjoy a rewarding career move with opportunities for development
- Make a difference with a fund that puts members first
About us
When you work for Australian Retirement Trust, every day is an opportunity to be a force for good in the lives of more than 2 million members.
Our inclusive culture means you will be valued and heard in a respectful workplace, where you can be your authentic self every day.
About the role
To support our success we are looking for a Manager, Specialist Services to join the Operations team based in Brisbane.
In this newly created role, you will be responsible for the operational specialist functions within the Operations business unit, specifically in relation to data stewardship, financial processing and Defined Benefit administration responsibilities.
You will also oversee the optimisation of resources through capacity planning, driving simplification, efficiency and automation to enable sustainable growth and scale.
This role will see you bring high quality customer experiences to life through the leadership and management of a customer centric and outcome focused team.
Working closely with the Senior Manager, Specialist and Support Services and the Operations leadership team, you will proactively support customer experience, growth, operational excellence and service delivery whilst considering the overall goals and performance standards of the Operations business unit, risk parameters, financial measures and customer experience.
permanent opportunity.
We are
flexible with location provide you can attend our
Brisbane office at least once a week.
About you
If this is the right role for you, your skills and qualifications will include:
- Demonstrated experience in a management role within the Financial Services industry, ideally dealing with superannuation products and member and intermediary services.
- Comprehensive knowledge and understanding of superannuation, including legislation, regulations, and market trends.
- Demonstrated ability to identify, analyse, develop appropriate strategies and plans, and provide expert advice on industry, competitor, member and product trends and issues in a complex environment.
- Strong, demonstrated experience in the leadership of service operations teams including coaching people leaders to develop, support and contribute to team's success.
- Awareness of technical aspects of contemporary business systems environments including web technologies, client/server technologies and database environments.
- Appreciation of Release Management principles and Project Management methodologies and governance.
- Understanding of continuous business process improvement frameworks.
How you'll benefit
As part of the Australian Retirement Trust team, you'll have access to development programs that help you focus on solutions-based outcomes, and innovative ways to support our members.
- Competitive salary, bonus, and super offerings
- Flexible work arrangements
- Generous parental leave entitlements
- A focus on learning and development, including study assistance
- Volunteer and community service leave
- LGBTQI + and disability employee networks
- Wellbeing initiatives including Employee Assistance Program and discounted health insurance
- An additional leave day each year on top of annual leave.
-
Customer Service Specialist
2 weeks ago
Brisbane, Queensland, Australia DFP Recruitment Services Full timeJob description:Do you want the flexibility? Hybrid role, providing exceptional customer service with all the equipment, structured training and support you need?For our client, customers are at the heart of everything they do. Their mission is to create a connected future so that everyone can thrive, and that's where you come in As they build their team...
-
Concreting Specialist
2 weeks ago
Brisbane, Queensland, Australia Fennec Services Full timeJoin Our Dynamic Team at Fennec Services: Concrete Specialist Opportunity About Fennec Services: Fennec Services is a rapidly growing company with a strong presence in the Sunshine Coast, Brisbane, and Northern NSW regions.We specialize in a diverse range of civil and concrete works.Our portfolio includes: Boat ramps construction Pathway development Kerbing...
-
Itsm Practice Specialist
2 weeks ago
Brisbane, Queensland, Australia Davidson Group Services Full timeAbout the CompanyDavidson Technology are currently supporting a large State Government to secure an ITSM Practice Specialist on contract till 28 th June 2024 with the option of two 12-month extensions.About the RoleThe ITSM Practice Specialist holds a multifaceted role, primarily focused on Incident Management expertise and coordination across various teams...
-
Network Support
2 weeks ago
Brisbane, Queensland, Australia Ignite Specialist Recruitment Services Full timeNetwork Administrator 6 Months Contract Brisbane, CBDAbout usIgnite has been assisting organisations with their diverse talent needs since 1984 through our Specialist Recruitment, Technology & Talent Solutions divisions. With over 70 people across five offices, We're experts in recruitment, technology, human resources and, above all else, people.One of our...
-
Itsm Practice Coordinator
2 weeks ago
Brisbane, Queensland, Australia Ignite Specialist Recruitment Services Full timeContract TypeContractReferenceBH-370904IndustryITSalaryper day - Min: AUD 900 - Max: AUD 1250- Immediate start:- 2 x 12 month extension options: Carseldine locationOne of Queensland's largest and most interesting state government departments is looking to add an ITSM Specialist to their Carseldine team. You will be working on a various IT projects.This will...
-
Professional Services Specialist
2 weeks ago
Brisbane, Queensland, Australia Solera Corporation Full timeProfessional Services Specialist (Validator) page is loaded Professional Services Specialist (Validator)Apply locations Brisbane time type Full time posted on Posted 30+ Days Ago job requisition id JR About the Role: We are seeking a Technical Assessor/Validator to manage the day-to-day activities of our insurer clients in Australia.In this role, you will be...
-
Property Manager
2 weeks ago
Brisbane, Queensland, Australia The Onsite Manager Full timeProperty Manager - High Rise Environment:$70k Plus Entitlements:Full Time Management employment, Greater Brisbane Region:WE ARE HIRING EXPERIENCED PROPERTY MANAGER/S TO JOIN OUR MANAGEMENT TEAMThis role requires an experienced Property Manager for an ongoing assignment. The properties are all in a resort-style inner city complex of Brisbane. No Need to...
-
Concreting Specialist
2 weeks ago
Brisbane, Queensland, Australia Fennec Services Full timeJoin Our Dynamic Team at Fennec Services: Concrete Specialist OpportunityAbout Fennec Services: Fennec Services is a rapidly growing company with a strong presence in the Sunshine Coast, Brisbane, and Northern NSW regions. We specialize in a diverse range of civil and concrete works.Our portfolio includes: Boat ramps construction Pathway development Kerbing...
-
DevOps Manager
2 weeks ago
Brisbane, Queensland, Australia Ignite Specialist Recruitment Services Full timeContract TypeContractReferenceBHIndustryITSalaryper hour - Min: AUD 120 - Max: AUD 160 Initially 12 months with 2x12 months of extensions Must have NV1 clearance. Location is Canberra & BrisbaneAbout:One of the Federal government departments is looking for an experienced DevOps Manager with a proven track record in managing AWS workloads and infrastructure....
-
HR Change Management Specialist
2 weeks ago
Brisbane, Queensland, Australia IPA Personnel Services Full timeWe are hiring for one of the leading oil and gas companies in Australia who are partnering with us to find an HR Change Management Specialist,PURPOSE Define, design, and lead the implementation of countryspecific projects and interventions to deliverthe country's People's Agenda in support of the country's business agenda. Define, design, and lead...
-
Ict Sourcing Specialist
2 weeks ago
Brisbane, Queensland, Australia Davidson Group Services Full timeElevate Your Career as an ICT Sourcing SpecialistDavidson Technology are partnering with a major provider of electricity and energy solutions to the state, the National Electricity Market, and large energy users across Australia. The company are seeking an exceptional ICT Sourcing Specialist to play a pivotal role in the delivery of our organization's ICT...
-
Global Services Specialist
2 weeks ago
Brisbane, Queensland, Australia Wenco International Mining Systems Full time Wenco International Mining Systems ( As Wenco continues to grow rapidly and build our next generation of technology, we need a wide range of professionals to help us achieve our objectives. We are committed to providing a stable yet exciting work environment that allows every employee a chance to build and grow their career. We are currently seeking...
-
Psychiatrist
2 weeks ago
Brisbane, Queensland, Australia Queensland Specialist Centre Full timeAccepting new Patient, Telehealth available for ADHD assessmentQUEENSLAND SPECIALIST CENTRE" OUR COMMUNITY, OUR HEALTH, OUR CARE" We are seeking qualified staff for our growing suites at Woolloongabba. A Consultant Psychiatrist is required to work for private clinic. This role will see you providing high quality psychiatric services to adult patients living...
-
Payroll Specialist
2 weeks ago
Brisbane, Queensland, Australia Davidson Group Services Full timeAbout the CompanyOur client is a leader passenger service business, with multiple awards and an enviable reputation for being one of Australia's best places to work. They are currently requiring the services of a Payroll Specialist to review their existing payroll procedures and processes and update them relevant documentation to reflect the changes and...
-
Technical Services Metallurgy Manager
2 weeks ago
Brisbane, Queensland, Australia Xenco Services Full timeWho we are:Xenco is a business that is experiencing rapid growth in Africa. We provide businesses with executive and operational level support that significantly improves productivity, efficiencies, and company profitability. We pride ourselves on our ability to develop a rapid understanding of business issues, formulate an achievable plan and execute it to...
-
Change Manager
2 weeks ago
Brisbane, Queensland, Australia Ignite Specialist Recruitment Services Full time9 month contract + extensions:- Government Department:- $980 per dayOne ofQueensland's largest and most interestingstate government departments is looking to add aChange Manager to their Brisbane team. You will be working onvarious technology, organisational, people and process driven projects.In this role you will be working on all aspects of the project...
-
Change Manager
2 weeks ago
Brisbane, Queensland, Australia Ignite Specialist Recruitment Services Full timeContract TypeContractReferenceBH-371046IndustryITSalaryper day - Min: AUD 900 - Max: AUD 1100- Initial Contract to June:- Government Department:- Brisbane CBD locationOne of Queensland's largest and most interesting state government departments is looking to add a Change Manager to their Brisbane team. In this role you will be working a project focused on...
-
Customer Service Specialist
2 weeks ago
Brisbane, Queensland, Australia DSV Road GmbH Full timeIf you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying. Are you passionate about putting customers first, delivering the best performance, and fostering true collaboration to keep the supply chains flowing? Join us and be a part...
-
Assistant Property/Onsite Manager
2 weeks ago
Brisbane, Queensland, Australia The Onsite Manager Full timeAre you a proactive, detail oriented professional with a passion for real estate and tenant satisfaction? This role is for youWe are seeking an experienced Assistant Property Manager to work with our small Onsite Management team in a beautiful Riverfront location. You will be the heartbeat of our operations, ensuring everything runs smoothly and our tenants...
-
Application Specialist
2 weeks ago
Brisbane, Queensland, Australia Caterpillar Financial Services Corporation Full timeCareer Area:Product Support Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you'rejoining a global team who cares not just about the work we do – but also about each other.We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities.We don'tjust talk about...