Cluster Manager

2 weeks ago

Brisbane, Queensland, Australia Country Road Group Full time
The Role


Reporting to the Area Manager, this position is responsible for delivering the stores financial targets and company key performance indicators focusing heavily on creating a warm and genuine customer service experience.

This role will also build a team that is empowered to exceed within the retail store and overseeing the David Jones Chermside Concession store.

Key Responsibilities

  • To drive sales, profit and ensure the achievement of all KPI's as set by the company
  • Provide inspirational leadership, training and developing team capability
  • Lead with a focus on strong people management
  • Maintain a focus on commercial acumen ensuring the team have an understanding of the performance of the store
  • Manage effective control of costs
  • Drive a customer centric culture creating a warm and genuine customer service experience
  • Adhere to all company behaviours, policies and procedures
  • Proven experience in managing high sales turnover, multisite retail fashion stores
  • A passion for the retail industry, exceptional service and a strong sense of personal style and presentation
  • Ability to manage budgets, interpreting financial reports and generating efficient rosters
  • Demonstrated experience in managing for profit, with a commercial approach
  • Experience managing the performance, training and development of a large team
  • Skills associated with driving productivity with team members
  • Demonstrated experience in managing for profit, with a commercial approach
  • Ability to build strong relationships with relevant stakeholders, including senior leadership
Why work for us?

  • A competitive remuneration package, including incentives
  • Seasonal product allowances and generous discounts for you and your immediate family on all Country Road, Politix, Trenery, Witchery and Mimco products. Further offers and discounts available at David Jones.
  • Excellent career progression involving regular training and on the job development
  • A genuine, open and high performing culture
  • Opportunity to become involved in our Corporate Social Responsibility program, by supporting our community partnerships
About Us

WE ARE YOUR DAILY STYLE INSPIRATION. We make dressing for the everyday dynamic and unapologetically bold. We believe fashion is not only what you wear, but how you wear it. We care about the details - quality, responsibility and innovation by design. We are the leaders of 24/7 style. We are Witchery.

Witchery is part of the Country Road Group, an Australian based retailer with a market leading position.

Be it modern Australian designs, urban sophistication or accessories with a quirk, each brand has its own inspiring story to tell.

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