Analyst, Isc

Role - Analyst, ISC & Direct Claim

Location - Australia

Opportunity - Permanaent

READY FOR ANYTHING -
At IAG, we live and work by our purpose to make your world a safer place. We are motivated by a unique culture that celebrates honesty, creativity, empathy, equity and collaboration.

We call it the IAG way, and it means we all share a 'ready for anything' mindset that sets the tone for positive actions and positive outcomes.

We put heart into everything we do which guides us to create amazing things for our customers, our people and our communities.

As the largest general insurance group in Australia and New Zealand, we own some of the region's most trusted brands, including NRMA Insurance, CGU, SGIO, SGIC and WFI.

We are ready for anything.

Job description:

The purpose of the role and your unique contribution is supporting and providing financial insight and advice to drive the successful implementation and delivery of Direct Claims (DC) and Insurance Supply Chain (ISC) strategic initiatives.

This process involves working closely with internal and external stakeholders, analysing performance and drivers of claims cost, tracking Total Controllable Expenses (TCE) and project implementation spend, and overseeing the realisation of benefits for various programs in IAG's P&L.

Key Responsibilities:

• Trusted Business Partner to the DC and ISC businesses supporting their strategic and operational decisionmaking through meaningful insights to drive better business performance.
• Assist in providing accurate financial performance reporting (P&L and TCE) to enable the business to monitor and track against financial/strategic targets, including scenario modelling and cost / benefits analysis of initiatives.
• Lead the design and development of reporting and tracking for numerous key initiatives including the process of realisation of the benefits in the IAG P&L and project implementation spend.
• Contribute to budgeting and forecasting for claim cost, TCE and initiatives, including working closely with business and finance stakeholders, understanding business operations and strategy and developing new processes / rhythms as needed.
• Build and maintain relationships with key stakeholders across the business and broader Finance.
• Produce and contribute to a number of recurring executive level internal and external reports including Boards, investment committees and investor reports.
• Assist with developing financial models for the various projects and initiatives, providing meaningful insight and advice, scenario modelling and sensitivity testing where required; and
• Provide SME support for various Finance systems and tools including TM1, the new budgeting and forecasting tool and Tableau dashboards.
• Contribute to a high performing and motivated team of performance reporting professionals that deliver insights to the business.
• Continuous improvement and simplification/automation of processes and information delivered to ISC and within the broader CFO.

Skills & Experience

• Strong commercial and financial acumen
• Ability to challenge and influence senior stakeholders across IAG
• Deep understanding of the Claims business to oversee TCE and P&L performance and balance sheet movements in respect of claims, explained through various claims drivers (i.e. claims frequency, average claims cost, claims inflation, etc) and FTE productivity drivers, initiative realisation, etc.
• 5+ years experience in financial services, preferably within Insurance industry
• Experience in finance and accounting including financial management/reporting, technical accounting knowledge, and business commerciality
• Understanding of business and financial impacts of operational decisions
• Extensive knowledge of finance reporting systems and frameworks
• Attention to detail and ability to multitask, adhere to deadlines and perform under pressure
• Experience operating and delivering results in a matrix environment and leveraging relationships to influence and drive outcomes
• Ability to liaise in a professional manner with appropriate commercial sense to influence external stakeholders
• Tertiary qualifications, i.e. Postgraduate degree in Accounting, Finance or Actuarial
• CA/CPA/CIMA qualified
• Relevant professional membership and certifications
• Extensive experience with understanding, extrapolating information and developing/building financial models
• Understanding business strategy and customer proposition for Claims across all AU Portfolios
• Experience in analysing the underlying drivers of claims cost and P&L drivers of performance

Ready for anything? Let's talk.
IAG rewards and recognises its people with generous benefits, career development opportunities and real work-life balance. Employees also enjoy 13% superannuation, up to 50% insurance discounts, flexible work and leave options, generous parental leave and return to work programs, various corporate partner discounts

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