Leader - Claims Manager

1 week ago


Sydney, New South Wales, Australia Suncorp Group Full time

Take the next step. Be part of something bigger at Suncorp.

  • Contribute to the efficient and effective functioning of the team in order to meet organisational objectives
  • Liaise with all Claims Leaders, internal and external stakeholders

This crucial Leader position is responsible for leading and managing a Terri Scheer Claims Team to deliver a sustained level of service to customers, both Landlords and Property Managers ensuring Code of Practice time frames are consistently adhered to and settlement is in line with Policy Wordings. The role also involves actively participating in the achievement of strategic business goals.

Responsibilities will include (not limited to):

  • Provide exceptional leadership, support, mentoring and direction to the Claims Team
  • Meet or exceed individual and team members Score Card objectives
  • Develop a high-performance culture within the team, providing one on one training to team members
  • Drive and maximise productivity, at both individual and team level
  • Develop and nurture effective working relationships with all team members, internal and external customers and stakeholders.

To be successful in this role, you will have:

  • Knowledge & understanding of the market
  • Demonstrated organisational and time management skills
  • Knowledge and understanding of compliance requirement

Culture:

Working as part of the Suncorp Group you will have access to an unparalleled range of job opportunities across insurance, banking, wealth management and corporate services. We promote a high-performance culture where people are rewarded for effort and dedication. We recognise and value commitment and encourage our people to maintain a healthy balance between their career and personal time. Suncorp has been awarded Employer of Choice for Gender Equality (EOCGE) by the Workplace Gender Equality Agency (WGEA) for seven years in a row.

If this role sounds like the challenge you have been looking for please submit an application online today. For more information please contact

We believe we are at our best when our workforce is as diverse, talented and passionate as the communities in which we live and operate, and where our people feel included, valued and connected. We are passionate about inspiring our people by creating a diverse, accessible, and inclusive culture, offering flexible work, career development and internal mobility, and building connected relationships amongst our team members and with our customers.

If you require any support and adjustments to participate equitably in our recruitment process or in the workplace, we encourage you to contact for a confidential conversation.

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