Client Services and Sales Manager, Apac

2 weeks ago

Sydney, New South Wales, Australia comScore Full time

Job Title:
Client Services and Sales Manager, APAC

Location:
Sydney, Australia (Remote Work Available)

Company:
Comscore

Annual Earnings / Salary Range:
$70, $80, exclusive superannuation)

Posting Date:
March 7th to April 3rd

About This Role:


Comscore is looking for a Client Services and Sales Manager who will be responsible for administering and reviewing customer services and after-sales services (box office entry) through regular liaison with clients, being both Film distributors and Exhibitions in the Asian Pacific Region (APR), along with APR business partners including Redwood (Nielsen), ENT Group, KOFIC and Kogyo Tsushin to collect, collate and manage daily data feeds and summary data products and records.

This includes, but is not limited to, database maintenance, including distributor location booking, Release Schedule production, film research, processing of distributor reported numbers and researching film titles and credits.

Update and upkeep of administration tasks in Comscore's products as well as any new products brought to market.
The role requires fluent reading, writing and communication skills in Mandarin and Cantonese.


The company's Head Office is based in Sydney but the position can be remote, and so can be undertaken from any location in Australia.


What You'll Do:

  • Assisting in developing and implementing aftersales services to ensure customer satisfaction and ensure performance/suitability of products purchased.
  • Provide Comscore product sales (such as but not limited to; Comscore Movies, IBOE, Showtime Analytics platform and Gower St Forecast) demonstrations and training for any prospective clients.
  • Liaise with Manager and VP Movies, APAC & Australia and keep them informed of new sales, subscription rates and renewals. All invoicing for new/existing customers is to be managed from Asia Pacific office, based in Sydney, Australia.
  • Perform Customer Services tasks, e.g., attending to customer enquiries as a priority, and ensuring customer requests are fulfilled where possible, or directed to the necessary manager.
  • Accessing and entering Flash and Reported box office data into the applicable Client programs or systems, when necessary.
  • Build and maintain relationships with exhibitors and distributors in APAC.
  • Aim to continually increase the efficiency of the daily collection by converting all theatres in Asia to electronic reporting.
  • Daily review all matched and unmatched title reports, create JIRA requests to rectify any issues.
  • Send out feeds and Top Film reports on weekdays and on weekends.
  • Perform Overnight Services, e.g., collecting missing grosses, liaising with cinema managers, followingup queries for Client's management, and supporting other aspects of overnight operations.

Other tasks, as required by management:
Administering customer services

  • Client Services to attend to client enquiries as a priority, to ensure client requests are fulfilled where possible, or directed to the necessary manager.
  • Overnight Services to collect missing grosses, and liaise with cinema managers, to follow up queries for Management, and to support aspects of overnight operations.


 Client Services Administration
  • Maintaining the Rentrak database through the processing of reported data, updating release information, and assisting with location booking.
  • Collection and processing of APR summary data, as well as new territories as they establish in the APR.
  • Ensuring all the Asian Pacific releases and calendars are updated for Summary and Overnight purposes, including box office figures, date changes, film profiles, and historical box office.
  • Crossreferencing and title matching of all electronically imported titles/codes against titles in all comScore's systems.
  • Send out feeds and Top Film reports on weekdays and on weekends
  • Data verification of all Studio Reported Grosses (SRG) and FLASH ensuring that cross checks and validation for all entered data balances.
  • Assist and provide instruction and feedback to Night Call Centre team.
  • Respond and action to any inquiries from the Night Call Centre team.
  • Daily review of all matched and unmatched title reports, create JIRA's to rectify any issues.
  • Ensure all theatre location data is up to date and accurate and continual maintenance of the information captured for each theatre.
  • Cover duties of the Manager
  • Asia Pacific Operations during absences or leave.
  • Cover shifts as required for night and weekend operations.
  • Other duties as instructed by Senior Management.
  • Working rotational roster that includes weekends and public holidays.

Time Management:

  • To ensure that necessary weekly data is collected and entered on time.
  • To ensure that weekly summary data products are created on time.
  • To ensure that release information is entered on time for upcoming releases.
  • To ensure that electronic feed files and Top Film reports are created and sent

  • Apac Sales and Service Commercial Leader

    2 weeks ago

    Sydney, New South Wales, Australia KORNFERRY Full time

    Requisition ID 1678 Country Australia Location type Onsite State / Province New South Wales, Singapore City Singapore, Sydney About usKorn Ferry is a global organizational consulting firm. We help clients synchronize strategy and talent to drive superior performance. Korn Ferry works with organizations to design their structures, roles, and responsibilities....

  • Regional Sales Manager Apac

    2 weeks ago

    Sydney, New South Wales, Australia DTEN Full time

    About DTENDTEN, a developer of enterprise collaboration hardware solutions, is changing the way teams connect, communicate, and collaborate. With highly integrated, AI-powered technologies, DTEN helps teams bridge global organizational challenges of time and place. DTEN solutions provide high quality real-time, interactive, face to face experiences for teams...

  • Sales Manager, APAC

    2 weeks ago

    Sydney, New South Wales, Australia Talent Focus Full time

    Objective of the roleDeliver sales on assigned sales targets related to high-tech equipment sales and services in line with the global company solutions strategy, sales plan, margin objective and company ethical standards. The role could be based either in Singapore, Malaysia or Thailand.About the RoleAchieve sales target within the designated portfolio of...

  • Vice President, Sales Apac

    2 weeks ago

    Sydney, New South Wales, Australia Deutsche Börse Full time

    Vice President, Sales APAC & Middle EastDivision / SectionEurex Frankfurt AG, Derivatives Markets Trading, Equity & Index Derivatives SalesField of ActivityYour Responsibilities: Facilitating Sales initiatives based on combining a sound understanding of the customer's needs, processes, and business models to grow the usage of Eurex equity and index product...

  • Head of Apac

    2 weeks ago

    Sydney, New South Wales, Australia RIVA Recruitment Full time

    Lead and drive institutional implementation sales across APAC Liaise with the organisation's global executive team Growing organisation with impactful leadership- Lead and drive institutional implementation sales across APAC:Liaise with the organisation's global executive team:- Growing organisation with impactful leadership.About the companyAn...

  • Vp Sales, Apac

    2 weeks ago

    Sydney, New South Wales, Australia Blink - The Employee App Full time

    80%. That's how many workers don't have an office or desk.We interact with them every day: on the bus, in supermarkets, in the hospital. But when it comes to workplace technology, their needs have been largely ignored. Until now.Blink is the world's first workplace tool designed for frontline employees. Our award-winning platform transforms the working lives...

  • Sales Director, Apac

    2 weeks ago

    Sydney, New South Wales, Australia InterActiveCorp Full time

    As a Sales Director within the APAC Sales team, you will be responsible for selling Vimeo's Enterprise video platform into some of the largest organisations in the APAC region.In this direct sales quota-carrying role, you will drive opportunities through the entire sales cycle from pipeline generation to closure, employing a value-oriented sales...

  • Intern, Client Group, Apac

    2 weeks ago

    Sydney, New South Wales, Australia Wellington Management Full time

    Intern, Client Group, APACWELLINGTON MANAGEMENTWellington Management offers comprehensive investment management capabilities that span nearly all segments of the global capital markets. Our investment solutions, tailored to the unique return and risk objectives of institutional clients in more than 50 countries, draw on a robust body of proprietary research...

  • Sales Director, APAC

    2 weeks ago

    Sydney, New South Wales, Australia InterActiveCorp Full time

    As a Sales Director within the APAC Sales team, you will be responsible for selling Vimeo's Enterprise video platform into some of the largest organisations in the APAC region. In this direct sales quota-carrying role, you will drive opportunities through the entire sales cycle from pipeline generation to closure, employing a value-oriented sales...

  • VP of Sales APAC

    2 weeks ago

    Sydney, New South Wales, Australia EBAS Group Full time

    EBAS Group is thrilled to exclusively partner with MSAB, a pioneering force in digital forensic solutions. With a mission to empower every investigation and make the world a safer place, MSAB's ethical, innovative, and result-oriented approach has cemented its position as a global leader in its field.The roleAs the Vice President of Sales for the...

  • Sales Manager

    2 weeks ago

    Sydney, New South Wales, Australia OLIVER - APAC Full time

    Job Title:Sales ManagerLocation:Sydney, AustraliaA LITTLE BIT ABOUT THE ROLE:OLIVER Agency requires a New Business Manager. This is a fast-paced but extremely rewarding role that will allow self-development as well as growth of the overall business. Essentially, the success of the sales department will ultimately be the success of the business as a...

  • Lead APAC Engagement Manager

    2 weeks ago

    Sydney, New South Wales, Australia Empire Group Full time

    Lead APAC Engagement Manager | Global Legal Services Company Our client is a global legal services company focused on supporting in house legal departments and law firms worldwide by improving their business operations, specifically, through the placement of legal professionals and other critical roles. This opening is for an APAC Engagement Manager to...

  • Apac Service Delivery Team Leader

    2 weeks ago

    Sydney, New South Wales, Australia Xtend Recruitment Full time

    Year on year growth 150% FY 19-20 GLOBALLY huge investment across APAC region HIGH Performing # Mobile App Security VendorAn exceptional opportunity exists for a APAC Service Delivery Engineering Team Lead to join an award winning Mobile App Security Vendor within their highly successful Global Delivery team - They strive to hire the best and brightest...

  • Head of APAC Performance, Risk and Client Reporting

    2 weeks ago

    Sydney, New South Wales, Australia Citigroup Inc. Full time

    Job Description: Head of APAC Performance and Risk AnalyticsThe Head of APAC Performance and Risk Analytics role involves leading the Performance team to deliver quality services to clients, drive efficiency through reporting, maintain control standards, and foster talent development. Client engagement is a priority, ensuring services align with their needs...

  • Senior Director, Regional Sales APAC

    2 weeks ago

    Sydney, New South Wales, Australia CollabNet VersionOne Full time

    AboutIn 2024, there is a renewed excitement surrounding the potential of technology to drive progress in both business and society. The need for innovation is stronger than ever. At our company, we are committed to assisting Global 1000 enterprises and essential public services in achieving their digitalization goals and fostering innovation on a large...

  • Senior Sales Manager

    2 weeks ago

    Sydney, New South Wales, Australia Anton Murray Consulting Full time

    SydneyAsset ManagementPermanentPosition PurposeA leading global asset manager is seeking to hire a Senior Sales Manager into their Sydney office. The Senior Sales Manager will be key partner to the APAC Sales Leadership Team, with responsibility for Sales Management, Client Assurance, and the delivery of Sales Insight in the Region. The role will execute on...

  • Sales Director, APAC

    2 weeks ago

    Sydney, New South Wales, Australia Vimeo Inc Full time

    As a Sales Director within the APAC Sales team, you will be responsible for selling Vimeo's Enterprise video platform into some of the largest organisations in the APAC region. In this direct sales quota-carrying role, you will drive opportunities through the entire sales cycle from pipeline generation to closure, employing a value-oriented sales...

  • Intern, Client Group, Apac

    2 weeks ago

    Sydney, New South Wales, Australia Wellington Management Company Full time

    Intern, Client Group, APACAbout UsWellington Management offers comprehensive investment management capabilities that span nearly all segments of the global capital markets. Our investment solutions, tailored to the unique return and risk objectives of institutional clients in more than 60 countries, draw on a robust body of proprietary research and a...

  • Senior Director, Apac Sales Operations

    2 weeks ago

    Sydney, New South Wales, Australia Resmed Inc Full time

    Senior Director, APAC Sales Operations page is loaded Senior Director, APAC Sales Operations Apply locations Sydney, NSW, Australia time type Full time posted on Posted Yesterday job requisition id JR_030449 The Senior Director of APAC Sales Operations will play a crucial role in the regional execution and success of sales operations, driving regional...

  • Senior Manager, Equity Sustainable Investment APAC

    2 weeks ago

    Sydney, New South Wales, Australia eFinancialCareers Ltd. Full time

    Senior Manager, Equity Sustainable Investment APAC Senior Manager, Equity Sustainable Investment APAC London Stock Exchange Group Sydney, Australia Posted 5 days ago Permanent Competitive Senior Manager, Equity Sustainable Investment APAC Role ProfileThe Senior Manager, Equity Sustainable Investment (SI) Index Product Management will support the...