Assistant Store Manager

2 weeks ago

Melbourne, Victoria, Australia JD Sports Full time

Who We Are


Known best as the_ '_
_Undisputed King of Trainers'_, JD Sports is a leading Multi-Channel Retailer of the biggest and best global Sports Fashion brands across footwear and apparel.


In 2017, JD Sports first established itself in the Australian market and has since expanded to 40+ stores in NSW, VIC, QLD, WA and SA with many more to come With a combined total of over 850 stores across the UK, Europe, USA, New Zealand, South East Asia and Australasia, we are proud of the fact that we provide our customers with the latest and greatest styles whilst upholding world class service.


The Role


As an Assistant Store Manager, you will work in partnership with your Store Manager to inspire your team to achieve greatness across all touch points of your store.

You will assist in overseeing the day-to-day running's of your store to achieve, if not exceed financial KPI's, and ensure visual excellence of product is merchandised as per directive of the business.

In the absence of the Store Manager, you are the first point of contact for all staff and customer concerns and are responsible for ensuring our customers are being delivered world class service to the standards of the business.


Commercialism and Business Development

  • Ensure sales targets and KPI's are communicated to the team and are being monitored daily
  • Manage conversion, ATV and UPT to deliver growth to budget
  • Take immediate action to resolve underperformance on a daily basis
  • Assist the Store Manager with creating and reviewing store base rosters
  • Complete daily walkthroughs with your Store Manager and Visual Merchandiser to ensure visual priorities are presented to the JD standard and will attract, engage, and motivate customers to purchase

Resilience, Adaptability and Pace

  • Ability to adapt to continuously changing processes and procedures, due to JD Sports business rapid growth
  • Demonstrate exceptional Customer Service standards and effectively floor manage the team across all areas to deliver a 'service over task' environment
  • Ability to manage multiple key priorities in your store from people management, sales targets, campaign launches, visual merchandising, stock management, P&L and instore marketing
  • Delegate certain tasks to other Managers within your store and ensure the store set up always remains synonymous to company directive

Dynamic People Management

  • Set clear expectations both daily and weekly to motivate and inspire your team
  • Train the team on all internal and external loss prevention procedures, and lead by example through demonstration to ensure these processes are adhered to
  • Deliver regular updates to your Store Manager regarding operations and people performance, highlighting key improvements and achievements
  • Inspire, train and support your team to drive a world class experience for the JD customers

Self-Development and Determination
Whatever your answer is, if you think you have what it takes to join the 'Undisputed King of Trainers' we want to hear it

The Benefits

  • Attractive salary with achievable and lucrative quarterly bonus structure
  • Generous staff discounts which can be shared with friends and family
  • Multiple internal training programs/mentorship to support your growth, such as our JD Academy program or 1:1 personalised training
  • Access to our free Employee Assistance Program
  • Opportunities to be a part of world class store openings across AUS/NZ
  • Multiple pathways for you career including Visual Merchandising, Operations & Training etc
  • Work anniversary gifts


The right person will thrive in a challenging and fast paced environment, encompassing all the people skills necessary to lead and manage a dynamic team.

With a willingness to learn and the right attitude, join us and learn the ropes of becoming a true JD Sports leader

JD values diversity and inclusion and champions a culture where everyone feels, valued, included, and celebrated.

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