Guest Services Generalist

1 week ago

Perth, Western Australia Wyndham Destinations Full time

We Put the World on Vacation: At Travel + Leisure Co

, our mission is simple:

to put the world on vacation.

Our vacation ownership brands, Club Wyndham, Worldmark, Margaritaville Vacation Club, and Shell Vacations Club, include more than 245 vacation club resort locations across the globe.

Innovation and growth keep our work interesting and fun.

Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.


How You'll Shine
The Guest Service Generalist is responsible for completing daily Front Office, Housekeeping functions.

Ensuring that all Owners and Guests receive efficient and courteous service; making them feel welcome during their entire stay through a proactive and positive attitude.


Responsibilities include, but are not limited to:

  • Housekeeping functions such as cleaning & maintaining guest accommodation
  • Food & Beverage functions such as preparing and serving Food & Beverages
  • Maintenance functions such as maintaining guest accommodation and common areas

How You'll Be Rewarded
Build your career with a value driven organisation that promotes continual growth and development for its people.

Some of our many benefits on offer include:

  • Professional development funding
  • Discounted hotel stays across Australia, Fiji, New Zealand

What You'll Bring

  • Genuine passion for customer service and the local area
  • Excellent communicator with strong interpersonal skills
  • Enthusiastic, selfmotivated and positive individual
  • Immaculate presentation and professional grooming standards
  • High levels of computer literacy
  • Previous experience with a PMS system (Opera) advantageous
  • Have the ability to recognize and solve problems in the workplace
  • Has an eye for detail in cleaning
  • Ability to work a flexible schedule, including nights, weekends, public and school holidays.

Where Memories Start with You:

Hospitality is at the heart of all we do at Travel + Leisure Co.

Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another.

We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience.

Join our global team and build a career where memories start with you.

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