Concierge Attendant

2 weeks ago

Burswood, Western Australia Crown Resorts Full time

Company Description

BETTER BEGINS HERE

Crown Resorts is a great place to visit and it's an even better place to work, a place where you can play your part in creating joyful experiences for our guests and our people. We value passion, creativity, and an appetite for change - for the better. Here, you'll be part of the team, empowered to explore more, experience more and supported by your leader to grow and develop.

The role

Crown is the ultimate destination for dining experiences, with a vast array of casual offerings to more premium settings. We have something to suit everyone's tastes.

As a Concierge Attendant you will be responsible for enhancing guest satisfaction. You will do this by providing information and securing arrangements on guests' behalf regarding events, activities, transport and additional services to guests during their stay, in accordance with Crown's service standards. You will assist with the smooth and effective day to day operations of the Concierge team actively performing duties of Concierge Services such as booking of tours, transfers and restaurant reservations.

We're seeking an enthusiastic and dedicated individual to join the Concierge Team on a Part Time basis, with a guarantee between 48-76 hours per fortnight.

About you
You'll bring the following:

Strong computer skills – particularly Microsoft Office Suite Demonstrated experience in providing superior service standards and requirements Proven display of high commitment to improving Customer Service Strong time management, attention to detail and multitasking skills Ability to maintain confidentiality and discretion at all times

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