Auto Oem Aftersales

2 weeks ago

Greater Adelaide SA, Australia Automotive Recruitment Australia Full time
Dynamic Automotive Industry

  • Use your leadership, operational and business improvement skills
  • Sound business & excellent conditions
A great opportunity is available with our client, a leading Automotive OEM.

Based in Adelaide, this role will draw on your
_leadership, strategic and business/process improvement_ skills.

You will be accountable for process improvement and change management to bring a fresh approach to the development of support to the dealer network and increase the customer experience.


Key areas of responsibility include:

  • Analyse, evaluate, deliver & improve process across the service operations team
  • Review and analyse the automotive service dealer network and seek opportunities for improvement
  • Develop knowledge base solutions including data base and process development and roll outs
  • Define and improve process around the customer experience and impact
  • Team leadership and stakeholder engagement this role has 2 direct reports

About you:

  • Operational, business and process improvement and demonstrated change management/risk management achievements
  • Sound problem solving and analytical skills with solid communication skills
  • People leadership and development expertise with the ability to engage with internal and external stakeholders
  • Proactive approach, self sufficient with a strong desire to achieve outcomes and "own" the role
  • Strong project management experience with a hands on approach
  • Solid computer literacy

Other info:

-
Dynamic business with a team based culture

  • A company that
    cares about its people & customers and successful outcomes
-
Autonomy with a supportive management team

  • Flexibility and work/life balance
-
Attractive salary package, including fully maintained vehicle, the ability to purchase additional leave, private medical discounts and more....

  • This role is open only to Australian Citizens or Residents, or those with full working rights in Australia._

ABOUT US.

Automotive Recruitment Australia is constantly seeking top industry talent for a range of roles with our automotive clients across the automotive aftermarket, OEM, Parts, Performance, heavy commercial vehicle / truck sectors along with a range of diverse clients who provide various services to the automotive industry.

Let us take care of your next automotive industry role - with confidence and confidentiality.

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