Auto Oem Aftersales

Dynamic Automotive Industry
- Use your leadership, operational and business improvement skills
- Sound business & excellent conditions

A great opportunity is available with our client, a leading Automotive OEM.

Based in Adelaide, this role will draw on your **_leadership, strategic and business/process improvement_** skills. You will be accountable for process improvement and change management to bring a fresh approach to the development of support to the dealer network and increase the customer experience.

**Key areas of responsibility include**:

- Analyse, evaluate, deliver & improve process across the service operations team
- Review and analyse the automotive service dealer network and seek opportunities for improvement
- Develop knowledge base solutions - including data base and process development and roll outs
- Define and improve process around the customer experience and impact
- Team leadership and stakeholder engagement - this role has 2 direct reports

**About you**:

- Operational, business and process improvement and demonstrated change management/risk management achievements
- Sound problem solving and analytical skills with solid communication skills
- People leadership and development expertise with the ability to engage with internal and external stakeholders
- Proactive approach, self sufficient with a strong desire to achieve outcomes and "own" the role
- Strong project management experience with a hands on approach
- Solid computer literacy

**Other info**:

- **Dynamic business **with a team based culture
- A company that **cares about its people & customers** and successful outcomes
- **Autonomy with a supportive** management team
- Flexibility and work/life balance
- **Attractive salary package, including fully maintained vehicle, the ability to purchase additional leave, private medical discounts and more....**
- This role is open only to Australian Citizens or Residents, or those with full working rights in Australia._

**ABOUT US.**
Automotive Recruitment Australia is constantly seeking top industry talent for a range of roles with our automotive clients across the automotive aftermarket, OEM, Parts, Performance, heavy commercial vehicle / truck sectors along with a range of diverse clients who provide various services to the automotive industry. Let us take care of your next automotive industry role - with confidence and confidentiality.