Team Leader

3 weeks ago

Sydney, New South Wales, Australia The Benevolent Society Full time
  • $116k to $127k inclusive of Super + Salary Packaging
  • Flexible Friendly organisation, WFH options available

Our Organisation

The Benevolent Society's vision is to build a just society where all Australians can live their best life. For more than 200 years we have supported people at the margins of society: Aboriginal and Torres Strait Islander Australians; children, young people, and their families; older people; carers and people with disability. We are an independent, non-religious service provider which supports people to live life their way.

As part of The Benevolent Society's vision, we are strongly committed to reconciliation with our First Nations people of Australia. We remain steadfast in our commitment to promoting the economic, political, and social inclusion of Aboriginal and Torres Strait Islander peoples.

About the role

As the Team Leader for the Home Support team (HSTM), you will have a crucial role in promoting a culture of excellence and client satisfaction. You will provide support and guidance to the Home Support team members, ensuring they have the necessary resources and training to excel in their roles.

Your leadership will be instrumental in maintaining high service quality standards, and you will inspire your team to turn each interaction into a memorable experience for the clients. Helping your team to recognise the impact of their work, you will celebrate the wins, embrace the opportunities for improvement, and build upon their potential. By fostering a collaborative and empowered environment, you will enable your team to consistently meet and exceed customer expectations, ultimately contributing to the success and reputation of our organisation.

Duties:

  • Lead the team to maximise client outcomes and meet organisational, portfolio, service, funding, and external compliance objectives.
  • Provide professional leadership and guidance to ensure the team's work is commercially effective and sustainable.
  • Evaluate service delivery and client outcomes regularly, identifying areas for improvement.
  • Monitor practice and quality standards to ensure compliance with legislative and policy requirements.
  • Support team members in achieving performance expectations and provide regular supervision.
  • Foster a culture of learning and development within the team, identifying and facilitating appropriate training opportunities.
  • Manage performance processes such as time and attendance, leave, learning, and injuries in conjunction with National Office specialists.

We support people to live their best life. That includes you, our employee. A 'best life' is unique to everyone and can change as life changes:

  • Salary Benefits -You can package up to $15,900 pa of your pre-tax salary to pay for everyday expenses before income tax is calculated, meaning you take homeeven more pay
  • Motor Vehicle Packaging Options –to suit your lifestyle.
  • Work/Life Balance -Enjoy flexible work arrangements, including hybrid home/office options, and accrue an additional day off each month (a bonus of 12 days per year) as a full-time employee.
  • Recognition and Reward -Sector competitive remuneration, various recognition programs and access to long service leave after 5 years.
  • Wellness - Stay fit with a Fitness passport, utilise our Employee Assistance Program, and even purchase additional leave.
  • Professional Development -We tailor career development opportunities to all employees and volunteers for career enrichment, fulfilment, and growth.
  • Our Reconciliation Commitment -First Nations employees are entitled of up to 10 days of leave for ceremonial purposes, as well as the option to be a voice in RAP working group, and the opportunity for cultural and professional development that supports career pathways.

Skills and Experience

  • Relevant qualifications or experience in Social Work, Human Services, Aged Care, or Community Services
  • Demonstrated ability to lead teams effectively, optimising client outcomes and enhancing service delivery
  • Problem-solving skills with a proven track record of managing multiple deadlines, resolving both staff and client conflicts efficiently
  • Comprehensive understanding, or knowledge of regulatory and compliance frameworks related to Aged Care services
  • Passionate about supporting the team in achieving performance targets and fostering professional growth

Join our team and make a meaningful impact in the lives of older Australians while enjoying a flexible and rewarding career.

Apply online today

To apply please follow the link and submit your current CV along with a 1-page cover letter addressing how your skills and experience meets the role requirement.

If you have any questions about the role, please contact Amanda on for a friendly conversation. For inquiries regarding the application process, please call Bee on

The Benevolent Society respects and promotes human rights and diversity and is committed to building an inclusive culture. We welcome diversity in all its forms; applications from underrepresented communities are strongly encouraged. We value relationships with our local Aboriginal community and welcome applications from its members. We see ability not disability, if you identify as a person with a different ability, please get in contact to let us know how we can accommodate your needs. We pride ourselves on being a client and child safe organisation and as such all our staff and volunteers go through security screening relevant to the role.

#J-18808-Ljbffr

  • Supermarket Team Leader

    3 weeks ago

    Sydney, New South Wales, Australia Retail Team Leader Opportunities Full time

    Team LeaderWe are a supermarket business that operates in the Western Sydney region and are looking for an experienced and exceptional Team Leader to join our team on a Full-Time basis. The positions reports directly to the Director.We have 4 retail stores around Sydney that specialises in Indian/ Sri Lankan and Asian produce & goods that are enjoyed by all....

  • Warehouse Team Leader

    3 weeks ago

    Sydney, New South Wales, Australia Universal Business Team Full time

    The CompanyTechware is a reputable family business who renowned for their innovative and trusted range of safety equipment across Australia. Their extensive range of products are widely recognised as ground-breaking, comprehensive and of the highest quality. Their collaborative close-knit team of customer service expert's are dedicated to delivering...

  • Team Leader

    3 weeks ago

    Sydney, New South Wales, Australia BNP Paribas Full time

    TEAM LEADER - FDS (JOB NUMBER:C D000529)The Managed Funds team sits within the Operations Division of BNP Paribas Securities Services. They are dedicated to providing a Premier level of service to all clients which invest in UUTs.The team is responsible for end to end processes for UUTsThis broadly covers areas: Responsibility for sending trade instructions...

  • Team Leader

    3 weeks ago

    Sydney, New South Wales, Australia Drake Business Logistics Full time

    Date Posted: 04/13/2023Country: AustraliaState/Territory:NSWCity/Suburb: SydneyWork Type: Full timeJobs DescriptionsThe purpose of this position is to provide leadership and guidance to the mailroom team employed at (DBL) Drake Business Logistics' client site based out of Sydney CBD.Alongside performing all general mailroom duties, the Team Leader is...

  • Team Leader

    2 weeks ago

    Sydney, New South Wales, Australia Department of Social Services (DSS) of the Australian Government Full time

    Health Grants Branch / State Network Branch Sydney, NSWPosition Description:We are looking for high performing, experienced leaders to fill Team Leader opportunities in Sydney. Team Leaders work with the Assistant Directors to manage teams that deliver high quality administration of grants on behalf of the Department of Health.Team Leaders support the...

  • Team Leader

    2 weeks ago

    Sydney, New South Wales, Australia Drake Business Logistics Full time

    Date Posted: 04/13/2023Country: AustraliaState/Territory:NSWCity/Suburb: SydneyWork Type: Full timeJobs DescriptionsThe purpose of this position is to provide leadership and guidance to the mailroom team employed at (DBL) Drake Business Logistics' client site based out of Sydney CBD.Alongside performing all general mailroom duties, the Team Leader is...

  • Team Leader

    3 weeks ago

    Sydney, New South Wales, Australia Cochlear Limited Full time

    Team Leader - Manufacturing page is loaded Team Leader - Manufacturing Apply locations Sydney time type Full time posted on Posted 21 Days Ago job requisition id R Cochlear is the global market leader in implant hearing solutions. Cochlear's mission is to help people hear and be heard. Around the world, more people chose a Cochlear-branded hearing implant...

  • Team Leader

    3 weeks ago

    Sydney, New South Wales, Australia Rabobank Full time

    About UsRabobank is the world's leading specialist in food and agribusiness banking. One of our key strengths lies in our people who have a deep understanding of agriculture and are committed to adding long-term value for clients. Our commitment to our employees and clients is at the heart of everything we do.About the role:Rabobank's Operations Payments and...

  • Team Leader

    3 weeks ago

    Sydney, New South Wales, Australia ING Full time

    It's a fun and exciting time to join ING, Australia's most recommended bank. We're on the hunt for 2 exceptional leaders. One as Team Leader, Fraud Recoveries and one as Team Leader Transaction Investigations** to join our growing Operations.Reporting to the Manager, Transaction Investigations & Recoveries, the Team Leader is responsible for inspiring,...

  • Team Leader

    3 weeks ago

    Sydney, New South Wales, Australia Advance Recruitment Partners Full time

    Job Title: Team Leader - Corporate Benefits, Financial ServicesLocation: North SydneyJob Type: Full-Time Permanent / OfficeSalary: $100, ,000 + SuperBenefits: 25 Annual Leave days, team events, supportive management team, regular social eventsWe are seeking a highly motivated Team Leader to join our Corporate Client Services Advice team. As a Team Leader,...

  • Team Leader

    3 weeks ago

    Sydney, New South Wales, Australia Cochlear Ltd Full time

    Cochlear is the global market leader in implant hearing solutions. Cochlear's mission is to help people hear and be heard. Around the world, more people chose a Cochlear-branded hearing implant system than any other. A Cochlear Implant is an electronic device that is surgically implanted under the skin near the ear that restores hearing to those who suffer...

  • Team Leader

    3 weeks ago

    Sydney, New South Wales, Australia Mega Recruitment Full time

    Mega Recruitment is thrilled to partner with a prestigious National Architectural & Interior Design practice nestled in the heart of Sydney's vibrant CBD. We're on the hunt for an exceptional Team Leader to spearhead projects, inspire teams, and create influential designs that shape environments and experiences.Join a team that redefines architectural and...

  • Team Leader

    3 weeks ago

    Sydney, New South Wales, Australia C01 Cochlear Limited (Australia) Full time

    Cochlear is the global market leader in implant hearing solutions. Cochlear's mission is to help people hear and be heard. Around the world, more people chose a Cochlear-branded hearing implant system than any other. A Cochlear Implant is an electronic device that is surgically implanted under the skin near the ear that restores hearing to those who suffer...

  • Team Leader

    3 weeks ago

    Sydney, New South Wales, Australia Ensure Recruitment Full time

    Team Leader - Casualty Claims Sydney / Permanent Location: Sydney or Brisbane (this role can be based in either state, the offices are based in the CBD of each city with hybrid working options available)Company and Role:A rapidly growing, award-winning insurance company that is renowned for providing excellent service to their customers.As the Team Leader,...

  • Team Leader

    3 weeks ago

    Sydney, New South Wales, Australia Fresh Landscapes Group Full time

    Are you wanting to drive your career forward? Wanting to find new opportunities, training and development in the work place? Look no further, Fresh Landscapes are now looking to appoint an experienced maintenance Team Leader to our rapidly growing maintenance team in Sydney.What Fresh can give to you:High hourly rate + car + phone Experience working for an...

  • Team Leader

    2 weeks ago

    Sydney, New South Wales, Australia Fresh Landscapes Group Full time

    Are you wanting to drive your career forward? Wanting to find new opportunities, training and development in the work place? Look no further, Fresh Landscapes are now looking to appoint an experienced maintenance Team Leader to join our rapidly growing maintenance team across Sydney and Western SydneyWhat Fresh can give to you:High hourly rate + car + phone...

  • Team Leader

    3 weeks ago

    Sydney, New South Wales, Australia Anglicare Full time

    Social Support Group / Cottage Respite Team Leader in South East Sydney:Full Time Genuine leader who wants to make a difference:- Be part of a committed and vibrant team:Create better experiences for older peopleThe Role;The Team Leader will lead a team of dedication lifestyle workers to achieve the best outcomes for our clients in a social group and centre...

  • Team Leader at

    2 weeks ago

    Sydney, New South Wales, Australia Lotus Dining Full time

    Lotus Dumpling Circular Quay is hiring an a Team LeaderLotus Dining is rapidly expanding and looking for career minded people to join the Management team. We are currently searching for an experienced and vivacious Team Leader for our venue Lotus Dumpling Bar in Circular Quay.This is a hands-on position for someone who loves creating memorable dining...

  • Team Leader at

    3 weeks ago

    Sydney, New South Wales, Australia Lotus Dining Full time

    Lotus Dumpling Circular Quay is hiring an a Team LeaderLotus Dining is rapidly expanding and looking for career minded people to join the Management team. We are currently searching for an experienced and vivacious Team Leader for our venue Lotus Dumpling Bar in Circular Quay.This is a hands-on position for someone who loves creating memorable dining...

  • Team Leader

    2 weeks ago

    Sydney, New South Wales, Australia GFG-Alliance Full time

    Join a three-shift steel distributor as a key member of the operations leadership team. As a driven team leader, you will be responsible for high volume, time sensitive picking, packing and loading of orders, driving efficiencies, and achieve collective and individual goals. Providing strong leadership, safety and operational management skills. You will be...