Banking Consultant, Queen St Mall

1 week ago

Brisbane, Queensland, Australia ANZ Banking Group Full time

Press Tab to Move to Skip to Content LinkSelect how often (in days) to receive an alert:Select how often (in days) to receive an alert:At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

About the RoleAs a Banking Consultant in our Australia Branch Network, you'll play a key role in helping to delivering outstanding customer service.

This role is that are based mainly in branches, providing customers with a seamless banking experience, through meeting each customer's end-to-end financial needs and goals across transaction activities, needs based conversations and educating them on the financial solutions available, including digital.

They have the knowledge required to complete customer transactions, as well as have in-depth needs based conversations and fulfil products as per their accreditation level.

They will deliver a high standard of customer service to ensure customers are not only satisfied, but strong advocates for ANZ.As a Banking Consultant, your role is to provide our customers with a seamless branch experience by meeting each customer's end-to-end banking needs across transaction activities, needs-based conversations and educating them on digital solutions.

You will be part of a collaborative team and will act as a role model and peer coach to deliver the best possible customer experience.


Banking is changing and we're changing with it, giving our people great opportunities to try new things, learn and grow.

Whatever your role at ANZ, you'll be building your future, while helping to build ours.

Rostered HoursMonday:

12:15 PM - 04:15 PM = 4.00 hoursTuesday: 12:15 PM - 04:15 PM = 4.00 hoursWednesday: 12:15 PM - 04:15 PM = 4.00 hoursThursday: 12:15 PM - 04:15 PM = 4.00 hoursFriday: 12:15 PM - 04:15 PM = 4.

00 hoursSaturday: Not RosteredSunday: Not Rostered
Total Weekly Rostered Hours: 20.00 hoursWhat will your day look like?

As a Banking Consultant

  • Provide our customers with a seamless branch experience by meeting each customer's end-to-end banking needs across transaction activities, needs-based conversations and educating them on digital solutions,
  • Be part of a collaborative team and act as a role model and peer coach to deliver the best possible customer experience,
  • Contribute to a significant uplift in customer engagement and advocacy, and create real customer value,
  • Actively participate in and support bank programs and initiatives,
  • Take responsibility to 'know your customer' from a risk perspective, and
  • Ensure compliance with ANZ and branch policies and procedures

Role Location:
146 Queen Street Brisbane QLD 4000

Role Type:
Permanent, Part time roleWhat will you bring?

To grow and be successful in this role, you will ideally bring the following:

  • Exceptional customer focus - retail experience is an advantage,
  • Experience in being a user and promoter of technology - working knowledge in using different digital channels is an advantage,
  • Ability to multi-task and highly adaptable to change and ambiguity,
  • Willingness to work in a collaborative team environment,
  • Sound understanding of compliance, and
  • Excellent communication and interpersonal skills.
You're not expected to have 100% of these skills.

At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we'd love to hear from you.

So why join us?


From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.

But it's not just our customers who'll feel your impact. you'll feel it too.

Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.

We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'.

We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.

At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated.

That's because We're committed to building a workplace that reflects the diversity of the communities we serve.

We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself.

If you are a candidate with a disability or access requirement, let us know how we can provide you with additional support.

To find out more about working at ANZ, visit . You can apply for this role by visiting ANZ Careers and searching for reference number 68956

#J-18808-Ljbffr

  • Banking Consultant, Queen St Mall

    7 days ago

    Brisbane, Queensland, Australia ANZ Banking Group Full time

    Req ID: 68956Department: AR Branch NetworkDivision: Australia RetailLocation: Brisbane NorthAbout UsAt ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.About the RoleAs a Banking Consultant in our Australia Branch Network, you'll play a...

  • Banking Consultant, Queen St Mall

    1 week ago

    Brisbane, Queensland, Australia ANZ Banking Group Full time

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers. About the Role As a Banking Consultant in our...

  • Banking Consultant, Queen Street Mall Qld

    1 week ago

    Brisbane, Queensland, Australia ANZ Banking Group Full time

    Req ID: 61483Department: AR Branch NetworkDivision: Australia RetailLocation: BrisbaneAbout the roleBuild a rewarding career in an innovative, fast paced and collaborative environmentUnique opportunity to be a vital part of the team transforming ANZ for the future. Interested?An intense passion and curiosity for people, their needs and wants, putting them at...

  • Banking Consultant, Queen and Creek St QLD

    1 week ago

    Brisbane, Queensland, Australia Australia and New Zealand Banking Group Limited (ANZ) Full time

    Banking Consultant, Queen and Creek St QLD Banking Consultant, Queen and Creek St QLD Req ID: Department: AR Branch Network Division: Australia Retail Location: Brisbane North About UsAt ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of...

  • Banking Consultant, Queen St Mall

    1 week ago

    Brisbane, Queensland, Australia Australia and New Zealand Banking Group Limited Full time

    Select how often (in days) to receive an alert: Department: AR Branch Network Division: Australia Retail About Us At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers. About the Role As a Banking Consultant in our Australia Branch...

  • Banking Consultant, Queen St Mall

    1 week ago

    Brisbane, Queensland, Australia ANZ Full time

    About UsAt ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers. About the RoleAs a Banking Consultant in our Australia Branch Network, you'll play a key role in helping to delivering outstanding customer service. This role is that are based...

  • Banking Consultant, Queen and Creek St Qld

    1 week ago

    Brisbane, Queensland, Australia ANZ Banking Group Full time

    Req ID: 68606Department: AR Branch NetworkDivision: Australia RetailLocation: Brisbane NorthAbout UsAt ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.About the RoleAs a Banking Consultant in our Australia Branch Network, you'll play a...

  • Casual Sales Assistant

    1 week ago

    Brisbane, Queensland, Australia Nextra Queen St Mall Full time

    The team at Nextra Queen Street Newsagency are looking to expand. Located up the George Street end of the Mall, the customer services roles are offering approx. 10+ hours per week. Must be available weekends and weekdays.The position will include the following daily duties (but is not limited to):Engaging, serving and assisting customers; Money handling...

  • Banking Consultant, Queen and Creek Streets Qld

    1 week ago

    Brisbane, Queensland, Australia ANZ Banking Group Full time

    Req ID: 61870Department: AR Branch NetworkDivision: Australia RetailLocation: Queen StreetAbout the roleBuild a rewarding career in an innovative, fast paced and collaborative environmentBe part of a team vital to transforming ANZ for the futureUse your passion and curiosity for people, and put them at the centre of everything you doAt ANZ our purpose is to...

  • Senior Banking Consultant, Queen and Creek Streets QLD

    1 week ago

    Brisbane, Queensland, Australia Australia and New Zealand Banking Group Limited Full time

    Press Tab to Move to Skip to Content LinkSelect how often (in days) to receive an alert:Select how often (in days) to receive an alert:Senior Banking Consultant, Queen and Creek Streets QLDSenior Banking Consultant, Queen and Creek Streets QLDDepartment:AR Branch NetworkDivision:Australia RetailLocation:BrisbaneAbout the roleBuild a rewarding career in an...

  • Senior Banking Consultant, Queen And Creek Streets Qld

    1 week ago

    Brisbane, Queensland, Australia Australia And New Zealand Banking Group Limited Full time

    Press Tab to Move to Skip to Content LinkSelect how often (in days) to receive an alert:Select how often (in days) to receive an alert:Senior Banking Consultant, Queen and Creek Streets QLDSenior Banking Consultant, Queen and Creek Streets QLDDepartment: AR Branch NetworkDivision: Australia RetailLocation: BrisbaneAbout the role Build a rewarding career in...

  • Store Manager L Queens St. Plaza

    1 week ago

    Brisbane, Queensland, Australia Vault Talent Partners Full time

    _One of the most authentic timeless brands looking for a Womenswear Store Manager in their Queens St. Plaza location and take their career to the next level__Join one of the best retailer voted in Australia for a number of years_You will be customer focussed and provide high-level consultative service, as well as ensuring the adherence to all company...

  • customer liaison officer malls

    7 days ago

    Brisbane, Queensland, Australia Brisbane City Council Full time

    Personnel Area: City Planning & SustainabilityBranch: City Planning and Economic DevelopmentSalary Range: Band 3 AUD $76,297 to $81,262 per annum + superannuation + benefits (Remuneration stated is for the full-time positions)Work type: 1x Temporary full-time position Duration: 12 months (possible extension thereafter but not guaranteed)Location: Brisbane...

  • Banking Consultant

    1 week ago

    Brisbane, Queensland, Australia Vero Insurance Full time

    Careers at SuncorpTake the next step and be part of something bigger at Suncorp.Banking Consultant - Inner Suburbs & CBD BranchesJob No: 671569Brisbane - Inner Suburbs & CBDFlexible Part TimeBankingBanking Consultant - Brisbane Inner Suburbs & CBD BranchesSuncorp Bank is seeking customer-oriented individuals to join our Team at our Brisbane Inner Suburbs &...

  • Banking Consultant

    1 week ago

    Brisbane, Queensland, Australia Suncorp Group Full time

    Banking Consultant - Brisbane Inner Suburbs & CBD Branches Suncorp Bank is looking for customer centric individuals join our Team at our Brisbane Inner Suburbs & CBD Branches as a Banking Consultant. We have multiple flexi part-time roles available offering between 20-30 hours per week. Successful Candidate must be available to work 5 days a week. NOTE: The...

  • Banking Consultant

    1 week ago

    Brisbane, Queensland, Australia Suncorp Group Full time

    The Role**The role could be at any of our branches in Brisbane Inner Suburbs & CBD, such as Stones Corner, Indooroopilly, 80 Ann St & 243 Edward St**. Our Banking Consultants provide exceptional sales and service assistance to customers through inbound calls regarding Everyday Banking queries, account openings, and processes. They also focus on team,...

  • Business Banking Manager

    1 week ago

    Brisbane, Queensland, Australia St Full time

    High performing team within our $3M space Opportunity for someone to step up from small business lendingHow will I help?As a Business Banking Manager, you will be critical to achieving Business Bank's vision of helping make Australian businesses stronger. You will hold strong, lasting relationships with our business customers and act as a trusted advisor....

  • Banking Consultant

    1 week ago

    Brisbane, Queensland, Australia Suncorp Group Full time

    We're currently looking for a Banking Consultant to join our team at our 243 Edward St Branch in Brisbane, who are looking to start/develop their career in banking.Our Banking Consultants come from a wide range of backgrounds, but all possess one key thing in common - their love for providing great customer service. Our Banking Consultants make our customers...

  • Banking Consultant

    1 week ago

    Brisbane, Queensland, Australia Shannons Pty Full time

    Take the next step.Be part of something bigger at Suncorp.Suncorp Bank is looking for customer centric individuals join our Team at our Brisbane Inner Suburbs & CBD Branches as a Banking Consultant.We have multiple flexi part-time roles available offering between 20-30 hours per week.Successful Candidate must be available to work 5 days a week.NOTE: The role...

  • Banking Consultant

    1 week ago

    Brisbane, Queensland, Australia Suncorp Group Limited Full time

    Take the next step. Be part of something bigger at Suncorp.Sorry, we can't provide additional information about this job right now.Suncorp Group is looking for motivated Personal Bankers to provide outstanding levels of sales and service to our customers. Join our team at our Carindale branch on a flexi part-time basis. This role offers a minimum of 20 hours...