Casual - Deckhand & Cruise Attendant

2 weeks ago

Tea Gardens, New South Wales, Australia SeaLink Northern Territory Full time

Darwin - NT

Do you have a background in the tourism/transport industry?

Do you hold an ESS certificate?

Looking for an exciting new work environment?

We encourage you to apply

SeaLink Travel Group is a publicly listed multi-modal transport and tourism operator, delivering world-class customer services and brilliant Australian holiday experiences.

Carrying more than 285 million passengers a year in different locations around the world, our Group has over 8,840 employees operating more than 3,500 buses and 118 ferries in New South Wales, Victoria, Queensland, South Australia, Tasmania, the Northern Territory, Western Australia, London, and Singapore.

SeaLink was founded in 1989 in Adelaide providing transport and ferry services between the mainland and Kangaroo Island. Today, we are a leading Australian marine, tourism, and public transport provider with established international operations in London and Singapore.

SeaLink NT operates out of Darwin and is proudly Australian-owned and operated. With 3 vessels and over 25 staff SeaLink NT is a fast-growing business and a prominent ferry and tour operator in the region, operating daily 13 daily services to Mandorah and 3 services a week to the Tiwi Islands.

About You

  • Self-motivated
  • Able to perform under pressure
  • Excellent interpersonal skills, able to relate to passengers from a variety of backgrounds, and provide assistance
  • Strong work ethic and 'Can Do' Attitude
  • You are safety-minded and able to follow company instructions
  • Be well presented at all times

These attributes will be complimented by experience and skills in the following areas:

  • You hold or are willing to obtain an Elements of Shipboard Safety Certificate
  • You hold or are willing to obtain First Aid qualifications
  • Proven track record of customer service
  • Strong verbal communication skills

About the role

The Deckhand role requires a high level of interaction with customers. As the face of the company, this role is responsible for assisting with vessel operations while providing customer service to the passengers on board. This is a hands-on position, assisting passengers, fulfilling deckhand, and cleaning duties.

To ensure safe and efficient vessel operations, clear communication, physical fitness, and the ability to follow instructions and safety guidelines are paramount in this role.

Working in close conjunction with the Vessel Master, duties will include:

  • Deck duties, including rope work.
  • Ticket sales.
  • Ensure the highest standards of customer service at all times.
  • Assist with the safe, efficient, and timely boarding and disembarkation of all passengers.
  • Assist passengers where necessary with their luggage.
  • Perform cleaning duties.
  • Attend to passenger comfort and safety.

If this sounds like your dream job, we encourage you to register

How to Register

Click Interestedand fill in as much information as you can in the track record section of the registration. Include your resume and a cover letter explaining why you are the best person for this position.

We aim to provide meaningful and sustainable employment opportunities that are free from barriers, support and celebrate the diverse talents of our team members, improve awareness of the value of diversity and inclusion across our organization, and enable our leaders to champion diversity and inclusion.

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