Complex Rehab Administrator

1 week ago

Albury, Australia Aidacare Pty Full time

Full time

Add expected salary to your profile for insights

Aidacare is one of Australia's largest providers in the Healthcare Equipment industry. We are dedicated to delivering top-notch products and services to our valued customers and we pride ourselves on our commitment to excellence, innovation, and customer satisfaction.

We are currently seeking a dynamic and customer-focused individual to join our Service team in Albury on a Permanent Full Time basis as a Service Administrator.

Responsibilities:

  • Process quotes for scripted complex mobility equipment in conjunction with sales staff and therapists
  • Create service appointments in conjunction with the customer and internal teams
  • Create purchase orders with relevant clients, preparation of quotes and invoicing
  • Coordination and booking of Demo equipment for the Complex Rehab sales team
  • Communicate customer requirements with relevant teams
  • Follow up progress of current jobs and communicate to customers
  • Provide general support as required to the clinical sales team

Requirements:

  • Exceptional communication skills and a desire to provide solutions to customer needs
  • Motivated and results driven.
  • A strong team player and a desire to see the team succeed
  • A willingness to learn and high attention to detail
  • Background in a similar role or industry would be advantageous

Perks and Benefits:

  • Competitive salary and performance-based incentives.
  • Comprehensive training program to equip you with the necessary skills and knowledge.
  • Opportunities for career advancement and personal development.
  • A supportive and inclusive work environment that values teamwork and innovation.
  • Health and wellness benefits package.
  • Employee discounts on company products/services.

How to Apply:

If you are enthusiastic about customer service and ready to make a positive impact on our customers' lives, we'd love to hear from you Please submit your application by clicking "Apply Now". Join our team at Aidacare and help us create memorable experiences for our valued customers

Aidacare is one of Australia's largest Healthcare Equipment and Service providers.

Since 1987, for over 25 years, our business has been assisting Australians in the Hospital; Residential Aged-Care; Home & Community Care; and Rehabilitation sectors.

Aida is the Latin word for "helper" from which the English word "Aid" is derived. AIDA is also a sales acronym for Attention, Interest, Desire & Action describing a simple four-step process for serving our customers.

Our focus on product quality and ongoing services & support has made Aidacare & Aspire trusted brands throughout Australia. That's why you'll find us on most Government Healthcare Equipment Contracts and in Supply Agreements with many Private Sector Healthcare organisations.

Source: This is an extract from the company's own website.

Aidacare is one of Australia's largest Healthcare Equipment and Service providers.

Since 1987, for over 25 years, our business has been assisting Australians in the Hospital; Residential Aged-Care; Home & Community Care; and Rehabilitation sectors.

Aida is the Latin word for "helper" from which the English word "Aid" is derived. AIDA is also a sales acronym for Attention, Interest, Desire & Action describing a simple four-step process for serving our customers.

Our focus on product quality and ongoing services & support has made Aidacare & Aspire trusted brands throughout Australia. That's why you'll find us on most Government Healthcare Equipment Contracts and in Supply Agreements with many Private Sector Healthcare organisations.

Source: This is an extract from the company's own website.

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