Marketing Cloud Administrator

1 week ago


Canberra, ACT, Australia Infinite Talent Group Full time

Duties are as follows:

  • Manage and maintain Salesforce Marketing Cloud instance, including data management and data cleansing
  • Maintain and document marketing cloud configuration and operational processes
  • Ability to support integration between Salesforce Marketing Cloud and Salesforce Sales/Service cloud
  • A good understanding of integrating external data sources to Marketing Cloud
  • Develop and implement marketing automation workflows and journeys
  • Experience/Exposure to Salesforce CRM administration, specifically campaigns and how these are managed across the Marketing and CRM platforms
  • Experience with design and appropriate use of data extensions
  • Monitor and analyse campaign performance and provide actionable insights to the marketing team
  • Collaborate with crossfunctional teams to ensure marketing automation is integrated with other systems and processes.
  • Stay uptodate with the latest Salesforce Marketing Cloud features and functionality, and make recommendations for improvements
  • Provide training and support to endusers, including troubleshooting and problemsolving

Essential criteria

  • 3+ years of experience in Salesforce Marketing Cloud administration and implementation and Salesforce Marketing Cloud certification.
  • Strong understanding of CRM systems and processes, specifically Salesforce.
  • Proficient in SQL, AMPscript, and HTML/CSS.
  • Ability to analyse data and provide insights to improve campaign performance.
  • Excellent communication and collaboration skills.
Subject to negotiations with line manager, hybrid working arrangements in line with the clients policy are available (minimum of 3 days each week in the office, with flexible arrangements in place for the remaining 2 days.

Due to the nature of the client, you will need to be an Australian Citizen and be able to obtain a

Negative Vetting Level 1 clearance
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