Housing Officer

1 week ago

Ipswich, South Dakota, Australia Icdproperty Full time

Housing & Homelessness Services (Community Services & Development)

Churches of Christ Housing Services, Ipswich

Permanent, Full-time opportunity

Employee Benefits

By being such a large organisation, we are able to offer a range of compelling benefits. Including but not limited to:

  • Salary packaging benefits;
  • Five (5) weeks of annual leave and the ability to purchase more;
  • Discounts through our large network of retail partners including:
  • JB Hi-Fi,
  • The Good Guys,
  • Plus many more;
  • Grants for formalised study.

The importance of this role

The Housing Officer is responsible for the direct delivery of tenancy and property management services within the Housing Programs team. The work you do will impact the quality of life for our clients and contribute to a positive impact in the community.

As part of your daily tasks you will:

  • Manage a portfolio of diverse housing stock including the management of; housing allocations, eligibility assessments, anti-social behaviour management, rent management and referral advice.
  • Minimise rental loss and property damage, maintaining required standards, and optimise cost recovery for rechargeable repairs.
  • Promote, encourage, and facilitate tenant participation; promote feedback and complaints processes and record and report on activities.
  • Maintain assets to an appropriate standard; establish and maintain long-term and cyclical maintenance programs for properties.
  • Conduct periodic property inspections; work with relevant stakeholders to deliver effective and timely responsive maintenance services.
  • Maintain tenant and property records in accordance with organisational procedures and legislative requirements; analyse data and report on changing needs and program trends; assist to monitor and report on rent, bonds, and client repayments.

About you

You are an experience real estate or social housing professional. Your knowledge of current legislation and the needs of people requiring affordable housing will allow you to provide sustainable solutions for our clients. Your calm demeanour and empathy will allow you to relate to a diverse range of people. Service will be at the forefront of how you approach interactions with your internal and external stake holders. You will be able to work independently and as part of a wider unit.

To thrive in this role your skills knowledge and experience ideally include:

  • Certificate IV in Social Housing or other equivalent community services qualification, or equivalent relevant experience.
  • Knowledge and understanding of the housing needs and issues of people on low incomes, those discriminated against, or with special needs, or who are homeless or at risk of homelessness.
  • Knowledge and understanding of the Residential Tenancies and Rooming Accommodation Act 2008.
  • Minimum three years in tenancy management or other community services role.
  • Demonstrated capacity to work within a legislative environment.

Importantly, you will be someone who closely aligns with our organisational values of: Unconditional Love, Continual Innovation, Mutual Trust, Wise Stewardship and Safety.

About us

Churches of Christ has been there for thousands of Australians who have needed our compassion and care for 140 years. Our team of 4000 is helping to build communities across Queensland where people are enabled to live hope-filled, meaningful lives.

We are tremendously proud of the work our team does in our services. We provide the support, training, and flexibility so you can focus on caring for our residents, giving them personalised support and attention.

To find out more about our mission, vision, and history head to our website.

To apply

To apply for this position please click the Apply Button. For further information, please contact Arlene Lewis on

We actively encourage and invite applications from Aboriginal and Torres Strait Islander people for all our positions.

Applications will close Tuesday 2nd July 2024

We exist to bring the light of Christ into communities; this is our mission. Through our local churches and care and support services we touch tens of thousands of lives each year. Find us.

We are Churches of Christ. Our identity, existence and purpose as an organisation is found in Jesus Christ as revealed in the Scriptures. Churches of Christ in Queensland is a church and community organisation that includes a group of affiliated, mainstream Christian churches and a range of care and community services and faith-related groups.

Source: This is an extract from the company's own website.

We exist to bring the light of Christ into communities; this is our mission. Through our local churches and care and support services we touch tens of thousands of lives each year. Find us.

We are Churches of Christ. Our identity, existence and purpose as an organisation is found in Jesus Christ as revealed in the Scriptures. Churches of Christ in Queensland is a church and community organisation that includes a group of affiliated, mainstream Christian churches and a range of care and community services and faith-related groups.

Source: This is an extract from the company's own website.

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