Contact Lens

2 weeks ago

Melbourne, Victoria, Australia Specsavers Full time
Contact Lens - Clinical Performance Consultant, 12 month FTC

Contract Type Full time, Fixed Term Contract

Job Family Support Office | Job Category Administration Support

Apply by 20/

What you'll do

This role will be a 12-month full time fixed term contract.

What we can offer you:

At Specsavers, we know that to be your best and reach your full potential you need to work somewhere that will bring out your best. We pride ourselves on offering a workplace with a supportive, driven, flexible and inclusive culture. Which is why we've been accredited as a Great Place to Work for the last five years running and listed as one of Australia's Best Places to Work for 2023. Here's a taste of just some of our perks:

  • Quarterly Bonus Scheme
  • Two free pairs of glasses
  • Birthday leave, Volunteer leave, Paid Parental leave
  • Fully funded Social Club – provides a wide range of activities throughout the year.

About the role:

Reporting to the Head of Professional Development, ANZ, your role involves overseeing the engagement, planning, implementation, review, and necessary interventions related to store processes and performance. Your primary objective is to ensure a consistently exceptional customer contact lens journey, ultimately leading to an increase in new contact lens fits.

In this role you will:

  • Ensure consistency in the delivery of best-in-class myopia management, including key tactics to achieve Myopia Management as a standard of care across the Specsavers network.
  • Provide first class levels of customer service to both internal colleagues and external customers through contact lens optometry training and development programs.
  • Develop Optometrists and teams through the delivery of a range of activities, workshops, store visits and on-line learning interventions to help drive engagement in both the contact lens category, and Myopia Management.
  • Improve operational and clinical efficiencies across allocated regions.

Skills and experience we are looking for:

  • A minimum of 3 years experience working as an Optometrist (essential)
  • A passion and comprehensive understanding of both contact lenses and myopia management (essential)
  • Commitment to driving business change with the proven ability to coach & influence colleagues and customers (essential)
  • Comprehensive understanding of Optometry within a high-volume practice (essential)
  • Flexibility to travel around Australia and New Zealand (essential)
  • Excellent communication and interpersonal skills (good networker)

About Us

At Specsavers we believe a diverse, inclusive and flexible culture enables our people to bring their whole selves to work and be proud of doing so. When it comes to flexibility, we understand that one size doesn't fit all. Our flexible working at Specsavers enables us to work in ways that support our lifestyle to help us balance our career with the other important things in life.

Creating a great place to work for our people is pinnacle to us and along with our Behaviours is at the core of everything we do, ensuring our people feel good, cared for and smart. We like to think it's a fun and positive place to work – why not have a look for yourself

Applicants for the role are required to have current working rights as per, relevant government legislation.

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