![Lane Cove Council](https://media.trabajo.org/img/noimg.jpg)
Customer Experience Officer
1 week ago
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Be part of a growing team,:
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Full-time, permanent role:
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Great employee benefits
Are you looking for an opportunity to be part of an innovative Council seeking to make a positive difference in the community you support? We have an exciting opportunity for a motivated and experienced Customer Experience Officer to join our team.
If you are open to fresh ideas, committed to progressing new initiatives and driven to provide the very best service to our community, we want to hear from you.
About the Role
As a primary point of contact for local businesses and the community, you will be responsible for promoting a positive image of Council by delivering high quality customer service for the organisation,.
- Demonstrated extensive experience in a frontline customer service role, or call centre environment
- Proven effective complaints handling, conflict resolution and interpersonal skills;
- High level communication skills in both written and verbal formats;
- Ability to work autonomously in addition to effectively contributing to a team.
What we Offer
- An employee wellness program and discounted gym memberships
- Annual performance bonuses and salary review
- Extensive career development and training opportunities
- The convenience of being close to shops, cafes, an aquatic centre and a gym.
To Apply
For further information about the role, please contact Kara Densby on
APPLICATIONS CLOSE SUNDAY 9 July 2023 at 10PM
- Lane Cove Council is an equal opportunity employer and provides a smoke free workplace._
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