Custody Client Services Manager

2 weeks ago

Melbourne, Victoria, Australia Anton Murray Consulting Full time

Melbourne- Asset Management- PermanentThis position is a good quality, client facing role that will be liaising closely with external asset management clients of the business.

Client Services Managers are part of the distribution function of the business, and as such liaise closely with the internal Relationship Managers and Sales team.

The Sales and Relationship Management team has overall responsibility for the development and ownership for all key client relationships, client to business interaction and client communication.


Responsibilities:

  • Support the Relationship Management function, working alongside to deliver a consistent and professional image
  • Assist in the operational management related to the development of the account
  • Manage governance of client operational meetings
  • Timely delivery of the client operational reporting
  • Monitor the client's perception of the business' services and provide feedback internally
  • Provide first level of escalation for clients in respect to service delivery issues
  • Ensure that all operational complaints, disputes and issues raised by the client are documented, managed and resolved satisfactorily

Requirements:

  • Must have strong custody operations, fund accounting and client facing experience
  • Proven track record within Fund administration
  • Strong operational background, looking to step into a more client focused role
  • Organised, focused, polished
  • Ability to foster and maintain strong interpersonal relationships both internally and externally

  • Client Relationship Officer, Equity Custody

    2 weeks ago

    Melbourne, Victoria, Australia Bendigo & Adelaide Bank Full time

    About usWe have a clear strategy and important work in place to become Australia's bank of choice. Our values of teamwork, integrity, performance, engagement, leadership, and passion are at the core of who we are and form the expectation of the behaviours we adopt every day.Sandhurst Trustees is a wholly owned subsidiary of Bendigo and Adelaide Bank and a...

  • Custody Transition Consultant

    2 weeks ago

    Melbourne, Victoria, Australia Anton Murray Consulting Full time

    Melbourne- Asset Management- Contract or TemporaryOur client is a prominent Australian industry super fund that is growing quickly and seeking to hire a Custody Transition Consultant to their Melbourne office. This is an important long-dated 10m contract position to support our client as they complete a custody transition from one custodian to the other. The...

  • Client Service Manager

    2 weeks ago

    Melbourne, Victoria, Australia Anton Murray Consulting Full time

    Melbourne- Asset Management- PermanentOur client is a leading global fund services provider based in Melbourne is seeking a CSM to join their client focused team.The role of a Client Service Manager (CSM) is to deliver on client objectives of understanding, anticipating and managing the needs and expectations of clients to ensure maximum revenue potential...

  • Client Service Manager

    2 weeks ago

    Melbourne, Victoria, Australia Northern Trust Full time

    Client Service ManagerAbout Northern Trust:Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true...

  • Client Service Manager

    2 weeks ago

    Melbourne, Victoria, Australia Northern Trust Corporation Full time

    About Northern Trust: Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring...

  • Client Service Manager

    2 weeks ago

    Melbourne, Victoria, Australia 023 Northern Trust Company Australia Full time

    About Northern Trust:Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring...

  • Trainee Custody Officer

    2 weeks ago

    Melbourne, Victoria, Australia G4S Full time

    WHAT WE OFFER Part Time, Tues, Wed & Thurs roster | 8am 5pm Uniform and essential equipment Variety of tasks and daily challenges Paid 4 weeks, Full Time comprehensive training program to ensure you are set up for successABOUT THE ROLEIn partnership with Victoria Police, G4S Custody Centres are the main reception for people who have been arrested by the...

  • Client Service Manager

    2 weeks ago

    Melbourne, Victoria, Australia Northern Trust Full time

    About Northern Trust: Northern Trust, a Fortune company, is a globally recognized, award-winning financial institution that has been in continuous operation since . Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring principles...

  • Client Service Manager

    1 month ago

    Melbourne, Victoria, Australia Northern Trust Full time

    About Northern Trust: Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring...

  • Client Service Manager

    4 weeks ago

    Melbourne, Victoria, Australia Northern Trust Full time

    About Northern Trust: Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring...

  • Client Service Manager

    4 weeks ago

    Melbourne, Victoria, Australia Northern Trust Full time

    About Northern Trust: Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring...

  • Client Service Manager

    1 month ago

    Melbourne, Victoria, Australia Northern Trust Full time

    About Northern Trust: Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring...

  • Client Service Manager

    2 weeks ago

    Melbourne, Victoria, Australia Northern Trust Corp. Full time

    About Northern Trust:Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families and institutions by remaining true to our enduring...

  • Client Service Manager, Sovereign

    2 weeks ago

    Melbourne, Victoria, Australia Northern Trust Corp. Full time

    About Northern Trust:Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families and institutions by remaining true to our enduring...

  • Custody Csr

    2 weeks ago

    Melbourne, Victoria, Australia Anton Murray Consulting Full time

    Melbourne- Wealth Management- Contract or TemporaryOur client is a leading provider of wealth and asset management seeking a Custody/CSR on a 12 month contract in their Melbourne office.This is an exceptional position to join the Relationship Management team as an Account Manager / Client Services Rep on an initial 12m contract, with a strong possibility to...

  • Analyst, Client Services

    2 weeks ago

    Melbourne, Victoria, Australia Kaizen Recruitment Full time

    Leading Global Fund Manager Accelerated career growth join a rapidly expanding team Collaborate with New York and London teamsAbout the Company:Our client is a leading, global fund manager witnessing strong growth, and is currently seeking a Client Services Analyst to join the team.This role will report to Manager, Client Services and will be providing...

  • Client Service Manager

    2 weeks ago

    Melbourne, Victoria, Australia Link Group Full time

    OverviewThe role of a Client Service Manager (CSM) is to deliver against Link Fund Solutions (Link) client objectives of understanding, anticipating and managing the needs and expectations of clients to ensure maximum revenue potential and service needs.Working as an integral part of the business, you will be responsible for delivering and facilitating...

  • Trainee Custody Officer

    2 weeks ago

    Melbourne, Victoria, Australia G4S Full time

    Trainee Court & Custodial Officers - Melbourne Custody CentreWe currently have a number of opportunities for Full Time Custodial and Court Officers to join the team at Melbourne Custody Centre (MCC). G4S operate MCC on behalf of Victoria Police and provide a wide range of services in a contract that focuses on maintaining a safe and secure environment for...

  • Trainee Custody Officer Melbourne Cbd

    2 weeks ago

    Melbourne, Victoria, Australia G4S Full time

    Trainee Custodial Officer - Melbourne Custody CentreWe have several full-time Trainee Custodial Officer positions available at our Melbourne Custody Centre (CBD) location, with training due to start in early July.As a Custody Officer working alongside people in challenging situations, a great deal of resilience, maturity, compassion, and empathy is required...

  • Operations Manager, Custodial Health

    2 weeks ago

    Melbourne, Victoria, Australia Western Health Full time

    Location: Melbourne | Western MetropolitanJob type: Full timeOrganisation: Western HealthSalary: Salary not specifiedOccupation: Accounting, Administration/Secretarial, Community Services, Executive Management, Health and Allied Health, Human Resources, Medical and Nursing, Occupational Health and Safety, Projects, Medical, Nursing, Aged CareReference:...