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Review Officer
1 week ago
- maintain internal review register from commencement to final decision
- ensure that parties involved in an internal review matter have received natural justice throughout the process and are made aware of their appeal rights and applicable timeframes in writing
- identify learnings and business improvements to improve administrative decision making processes within QLeave
- work with other business units in relation to improvement initiatives
- escalate any complaints received about an internal review matter to the Manager Review and Assurance
- ensure relevant documentation is registered in the records management system on the relevant employer or worker's file, and in a review folder.
This position reports to the Review Team Leader.
What we are looking for QLeave appointments are merit-based and will be assessed by looking at what you have done previously, the knowledge, skills and experience you have built, your potential for development, and your personal qualities.
For this role, we will consider how well you:
- Apply, interpret and provide advice on legislation, policies and procedures during the administrative decision making process
For this role, it is critical that you:
- Have advanced training or practical experience working within a legislative or legal environment or have experience in recommending or making administrative decisions
- Have well developed written communication skills to produce high quality, persuasive recommendations (based on the applicable legislation) in memoranda to the delegate
- Have strong interpersonal skills and contribute to the team achieving outcomes and enhancing relationships with other organisational teams
Interested in applying?
We strongly encourage applicants from all life experiences and backgrounds to apply.
Please tell us about any additional support or adjustments, such as interpreting services, physical requirements, or assistive technologies, that will better enable you to shine during the recruitment process.
If you require more information or a confidential discussion about the role, please contact Audra Meginyte.- a detailed resume outlining your qualifications, relevant experience and achievements
- a brief letter page) highlighting your motivation for the role and evidence which demonstrates your ability to meet its specific requirements
We offer:
- Competitive salary and benefits (12.75% superannuation contributions and 17.5% leave loading), including generous leave entitlements and salary packaging options
- A progressive work environment that celebrates diversity, equity and inclusion, with Diversity Council Australia membership
- Health and wellbeing initiatives, including annual flu vaccinations, and an Employee Assistance Program including confidential counselling for employees and immediate family members
- Study assistance schemeThis work is licensed under a Creative Commons Attribution 3.0 Australia License.
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