L1 Priority Helpdesk Agent 1 1

1 week ago


Melbourne, Victoria, Australia Ingenico Full time

Date:

Mar 6, 2024- Company:

  • Location: Melbourne, AU, 03072Ingenico is a global leader in the fintech market, with more than three decades of experience and employs over 7,500 people. Its footprint gives scale to projects and talents. Innovation is part of our DNA and our diverse community of experts keep anticipating the evolution of commerce worldwide.


We provide merchants with a comprehensive and innovative range of services and solutions that eliminate payment complexity and make purchasing quick, seamless and secure for consumers, whatever the sales channel or payment method.


About the job


Ingenico is a global leader in the fintech market, with more than three decades of experience and employs over 7,500 people.

Its footprint gives scale to projects and talents. Innovation is part of our DNA and our diverse community of experts keep anticipating the evolution of commerce worldwide.


We provide merchants with a comprehensive and innovative range of services and solutions that eliminate payment complexity and make purchasing quick, seamless and secure for consumers, whatever the sales channel or payment method.


The opportunity


We have an opportunity for a L1 Priority Agent to join us on a permanent contract based at our Preston, Melbourne office.

This role summary of overall purpose.

Areas of Responsibility:

  • Key responsibilities

To be successful in this role you will require:

  • Skills & experience required

In Return We Offer:

  • Hybrid working
  • Corporate discounts & recognition
  • Flu vaccinations
  • Office fruit box
  • Social club
  • Birthday leave
  • Employee Assistance Program & mindfulness sessions
  • Comprehensive training and development
  • Salary continuance and life insurance
  • Paid primary caregiver parental leave
  • Learning & development opportunities
  • Career progression

In Return We Offer:

  • Hybrid working
  • Corporate discounts & Recognition
  • Flu vaccinations
  • Office fruit box
  • Social club
  • Birthday leave
  • Employee Assistance Program
  • Comprehensive training and development
  • Salary continuance and life insurance
  • Paid primary caregiver parental leave
  • Learning & development opportunities
  • Career progression


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