![DSC SALES SYSTEM](https://media.trabajo.org/img/noimg.jpg)
Client Services Manager
1 week ago
Position: Client Service Manager
Location: Brisbane
Salary: $120,000 OTE (On-Target Earnings)
Employment Type: Full-Time
Reports To: Founder/VP of Sales
About Us:
The DSC Sales System, supports Fortune 500, Blue Chip and fast scaling startup's generate more sales. We are the leaders of innovation, AI and systemisation for companies globally. We are seeking a dynamic and experienced Client Service Manager to join our team and help us maintain and enhance our client relationships.
Position Overview:
The Client Service Manager will be responsible for managing client relationships, ensuring high levels of client satisfaction, and overseeing the delivery of services. This role requires excellent communication skills, strategic thinking, and a proactive approach to problem-solving. The ideal candidate will be a strong leader with a passion for client success and a commitment to excellence.
Key Responsibilities:
- Client Relationship Management:
- Develop and maintain strong relationships with key clients.
- Serve as the primary point of contact for clients, addressing inquiries and concerns promptly.
- Service Delivery:
- Ensure the delivery of high-quality services to clients within agreed timelines.
- Proactively identify and resolve any issues that arise to ensure client satisfaction.
Account Management:
- Facilitate the onboarding process for new clients, ensuring a smooth transition.
- Conduct regular account reviews to assess client satisfaction and identify opportunities for upselling additional services or products.
Performance Monitoring:
- Track and report on key performance indicators (KPIs) related to client satisfaction and service quality.
- Collect and analyse client feedback to drive continuous improvement.
- Strategic Planning:
- Develop and implement strategies to enhance client satisfaction and retention.
- Stay informed about industry trends and competitors to provide clients with relevant insights and recommendations.
Team Leadership:
- Lead and support a team of client service representatives, providing training and development opportunities.
- Ensure the team is well-equipped to deliver excellent service.
Qualifications:
- Bachelor's degree in Business Administration, Marketing, or a related field.
- 3+ years of experience in client service or account management roles.
- Proven track record of managing client relationships and delivering high levels of client satisfaction.
- Excellent verbal and written communication skills.
- Strong problem-solving and organizational abilities.
- Demonstrated leadership skills and experience managing a team.
Benefits:
- Competitive salary with $120,000 OTE package.
- Flexible working arrangements, including the option for remote work.
- Rooftop pool access & gym.
- Paid time off and holidays.
- Professional development opportunities.
- Collaborative and supportive work environment.
How to Apply:
Interested candidates should submit their resume and a cover letter detailing their relevant experience and why they are a good fit for this role to
DSC Sales System is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
#J-18808-Ljbffr
-
Client Services Manager
1 week ago
Brisbane, Queensland, Australia CMBM Facility Services Full timeCMBM (Clean, Maintain, Build, Manage) is a well-established Queensland owned and operated Facility Services and Cleaning business, enjoying continued growth throughout the State.We are looking for a conscientious, performance-driven Client Services Manager to oversee Cleaning operations Schools.Part time position - 30 hours a week.Reporting to the Operations...
-
Client Service Manager
1 week ago
Brisbane, Queensland, Australia DSC Sales System Full timeReports To: Founder/VP of Sales About Us: The DSC Sales System, supports Fortune 500, Blue Chip and fast scaling startup's generate more sales. We are the leaders of innovation, AI and systemisation for companies globally. We are seeking a dynamic and experienced Client Service Manager to join our team and help us maintain and enhance our client...
-
Client Services Manager
1 week ago
Brisbane, Queensland, Australia Perigon Group Full timeFull time, permanent role CBD Location Flexible working optionsThe OrganisationThis global infrastructure fund is truly market leading in its reputation and international footprint. With an impressive and diverse portfolio of assets and the head office in Australia, they are also well established with strong teams in both the UK And US.The RoleReporting into...
-
Client Services Manager
1 week ago
Brisbane, Queensland, Australia CW Recruitment & Consulting Full timeMy client is a successful Chartered Accounting firm who are focused on providing a holistic solution for their clients. Combining their industry experience with their strategic advice, they assist to articulate business goals, implement practical solutions to maximise their client's potential. They currently are seeking an experienced Client Services...
-
Client Service Manager
1 week ago
Brisbane, Queensland, Australia Aon Corporation Full timePosting Description: You will be joining a high performing team with excellent growth opportunities Position will be based in Brisbane, Queensland Flexible working arrangements availableClient Services ManagerWe are seeking a Client Service Manager within the Brisbane region to join our National Small Business team who support the retention and growth for...
-
Client Services Manager
1 week ago
Brisbane, Queensland, Australia CW Recruitment Full timeMy Client:My client takes the time to build relationships with their customers and staff. They are passionate about establishing and developing their client relationships based on trust, integrity, communication and honesty. Their clients are diverse and range from professionals to multi-generational family offices, to private businesses operating in a range...
-
Client Services Manager
1 week ago
Brisbane, Queensland, Australia Fuse Recruitment Full timeAre you a client services or broker support professional looking to step up into a role that manages end-to-end support for a brokerage?Join an award-winning brokerage that prioritises education and empowerment of its clients to achieve financial outcomes that change people's lives. The team is collaborative, driven to improve efficiencies and values...
-
Client Services Manager
1 week ago
Brisbane, Queensland, Australia The State of Queensland Full timeJustice and Attorney-General (Organisation site ) Reform & Support Services; Queensland Courts Service; Courts and Tribunals; Brisbane City Client Services Manager, is a key role in the Recording and Transcription Services team, responsible for the end to end processes of providing audio and transcripts to Queensland Courts and tribunals and Court...
-
Property Manager
1 week ago
Brisbane, Queensland, Australia The Onsite Manager Full timeProperty Manager - High Rise Environment:$70k Plus Entitlements:Full Time Management employment, Greater Brisbane Region:WE ARE HIRING EXPERIENCED PROPERTY MANAGER/S TO JOIN OUR MANAGEMENT TEAMThis role requires an experienced Property Manager for an ongoing assignment. The properties are all in a resort-style inner city complex of Brisbane. No Need to...
-
Client Services Manager
1 week ago
Brisbane, Queensland, Australia The State of Queensland Full timeReform & Support Services; Queensland Courts Service; Courts and Tribunals; Brisbane City Client Services Manager, is a key role in the Recording and Transcription Services team, responsible for the end to end processes of providing audio and transcripts to Queensland Courts and tribunals and Court users.Reporting to the Executive Manager, RTS Operations,...
-
Client Services Manager
1 week ago
Brisbane, Queensland, Australia FUJIFILM Full timeExciting opportunity to work for a global organisation Close knit, diverse and collaborative team culture Work in a 2/3 day hybrid split modelOUR STORYFUJIFILM have a proud history of providing innovative products and services that contribute to the advancement of culture, science, technology and industry, as well as improved health and environmental...
-
Service Manager
1 week ago
Brisbane, Queensland, Australia Lutheran Services Full timeAre you passionate about supporting Domestic and Family Violence services to help clients take steps towards a life free of violence? About Us: Part of Lutheran Services, our Domestic and Family Violence refuge provides a secure, supportive and sociable place for women and children to rebuild lives and connect with others. The refuge accommodation offers...
-
Service Manager, Client Technology Services
1 week ago
Brisbane, Queensland, Australia Queensland University of Technology Full time$130,932 to $146,44- Ongoing, full-time Kelvin Grove (hybrid option available)Who are we looking for?Queensland University of Technology (QUT) is seeking a Service Manager, Client Technology Services & Support to join Digital Business Solution, Administrative Division.The Service Manager, Client Technology Services and Support works with a range of...
-
Service Manager
1 week ago
Brisbane, Queensland, Australia Lutheran Services Full timeAre you passionate about supporting Domestic and Family Violence services to help clients take steps towards a life free of violence?About Us:Part of Lutheran Services, our Domestic and Family Violence refuge provides a secure, supportive and sociable place for women and children to rebuild lives and connect with others. The refuge accommodation offers...
-
Service Manager
1 week ago
Brisbane, Queensland, Australia Cocoon Group Services Full timeService Manager (Permanent Full-time) Queensland Position Purpose The purpose of this role is to lead operational teams, ensuring services reflect customer needs and deliver agreed quality outcomes for customers and the organisation. Service Managers handle and resolve client queries, develop strategies for the improvement of service delivery to our...
-
Manager, Client Services
1 week ago
Brisbane, Queensland, Australia Education Full timeAbout Us:Education Queensland International (EQI) develops and promotes programs for international students who want to study at a Queensland Government primary or secondary school.We are one of the largest provider of international student programs in Australia. We offer world-class education, a safe and healthy lifestyle in Queensland, unique cultural...
-
Client Services Representative
1 week ago
Brisbane, Queensland, Australia Underwriting Solutions Full timeCompany DescriptionWe help the world see new possibilities and inspire change for better tomorrows. Our analytic solutions bridge content, data, and analytics to help business, people, and society become stronger, more resilient, and sustainable.Job Description:Main purpose of the job including responsibilities:Reporting to the Regional Manager, the Client...
-
Client Services Officer
1 week ago
Brisbane, Queensland, Australia The Andersen Partnership Full timeCompany Overview:TAP has partnered with a leading wealth management firm dedicated to providing exceptional financial advice and services to their valued clients. With a commitment to excellence and a client-centric approach, our client strives to deliver comprehensive solutions that meet their clients' financial goals. Due to an internal promotion, we are...
-
Client Services Coordinator
1 week ago
Brisbane, Queensland, Australia Moore Australia (QLDNNSW) Full timeIntroduction:Are you an Administration Assistant/Coordinator with exceptional organisational skills, a passion for supporting others and a desire to learn more? If yes, then we have a fantastic opportunity for you to join our SuperSense team Our team is supportive, driven and down to earth.About the roleBased in our Brisbane CBD office we are looking for a...
-
Client Manager
1 week ago
Brisbane, Queensland, Australia Aon Full timeLeadership role within a leading global risk management company Service a substantial client portfolio Highly successful and collaborative team with proven record of success Client Manager, Global & Corporate A core Client Segment within Aon Risk Solutions, Corporate & Global specializes in the provision of exceptional Insurance and Risk Management...