Client Success Associate
1 week ago
Description:
What makes Gartner a great place to work?
We're recognized worldwide as a great place to work year after year.
We've been recognized by Fortune as one of the World's Most Admired Companies, named a Best Place to Work for LGBTQ Equality by the Human Rights Campaign Corporate Equality Index and a Best Place to Work for Disability Inclusion by the Disability Equality Index.
Our teams are composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.In our collaborative and supportive culture, you'll make deep connections with colleagues, clients and the communities in which we live and work.
You'll have the autonomy to get your work done with the flexibility you need to achieve your best.About the role:
The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure that every Gartner client receives value far exceeding their investment.
Associates seek to understand and surface client's business priorities, breakdown challenges, and identify the most effective ways to support the client in making the right decisions for their business.
They are responsible for onboarding clients, proving the concept of Gartner services, and stimulating client engagement of products that are used by large client teams.
What you will do:
- Build, develop and manage relationships with a variety of clients ranging from senior Clevels to more junior client professions in IT, HR, Supply Chain, Marketing, Finance, Legal, and Sales practices ensuring they are successful in the utilization of their Gartner subscription, resulting in client satisfaction, retention, and growth
- Introduce Gartner services and capabilities to new clients and communicate value to decision makers
- Facilitate client calls and engagements to surface client priorities, and recommend a program of action that drives high value and return of investment on their Gartner membership
- Collaborate with internal Gartner partners to overcome obstacles and maximize the value Gartner delivers to clients
- Conduct regular reviews of client book of business looking into performance and key client engagement metrics
What you will need:
- 6+ months relevant professional and/or internship experience
- Proven track record of success fueled by a passion for delighting clients
- Strong communication, collaboration, prioritization, critical thinking, and influencing skills
- Bachelor's or Master's degree preferred
What you will get:
- We offer a highly competitive rewards & benefits package
- Collaborative, teamoriented culture that embraces diversity
- Professional development and unlimited growth opportunities
Who are we?
At Gartner, Inc
(NYSE:
IT), we deliver actionable, objective insight that drives smarter decisions and stronger performance on an organization's mission-critical priorities.
We've grown exponentially since our founding in 1979 and we're proud to have over 19,500 associates globally that support over 15,000 client enterprises in more than 100 countries.
What makes Gartner a great place to work?
Our teams are composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We believe that a diversity of experiences makes us stronger—as individuals, as communities and as an organization. That's why we're recognized worldwide as a great place to work year after year.
We've been recognized by Fortune as one of the World's Most Admired Companies, named a Best Place to Work for LGBTQ Equality by the Human Rights Campaign Corporate Equality Index and a Best Place to Work for Disability Inclusion by the Disability Equality Index.
Looking for a place to turn your big ideas into reality? Join #LifeAtGartnerWhat we offer:
Our people are our most valuable asset, so we invest in them from Day 1.
When you join our team, you'll have access to a vast array of benefits to help you live your life well.
These resources are designed to support your physical, financial and emotional well-being. We encourage continued personal and professional growth through ongoing learning and development opportunities.Our employee resource groups, charity match and volunteer programs keep you connected to your internal Gartner community and causes that matter to you.
The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.
-
Client Success Associate
2 weeks ago
Sydney, New South Wales, Australia Gartner Full timeDescription:About the role:The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure that every Gartner client receives value far exceeding their investment. Associates seek to understand and surface client's business priorities, breakdown challenges, and identify the most effective ways to support the client in making...
-
Client Success Associate
2 weeks ago
Sydney, New South Wales, Australia Gartner Full timeDescription:What makes Gartner a great place to work?We're recognized worldwide as a great place to work year after year. We've been recognized by Fortune as one of the World's Most Admired Companies, named a Best Place to Work for LGBTQ Equality by the Human Rights Campaign Corporate Equality Index and a Best Place to Work for Disability Inclusion by the...
-
Client Success Associate
1 week ago
Sydney, New South Wales, Australia Gartner Full timeAbout the role: The Client Success team is a critical component of Gartner's goal to help clients to achieve their mission critical priorities. Specifically, the Client Success Associate will act as the critical conduit between our clients and the various stakeholders within Gartner whose role it is to support and guide our clients in achieving their...
-
Client Success Associate
1 week ago
Sydney, New South Wales, Australia RFI Global Full timeCompany OverviewOperating across 49 global markets and with offices on 4 continents, RFI Global is the leading data-driven insights provider and thought leader to the financial services industry.Founded in 2006, RFI has seen growth of over 40% year on year for 16 years and is looking for fast paced ambitious motivated people to help realise its rapid data...
-
Client Success Partner
1 week ago
Sydney, New South Wales, Australia Gartner Full timeDescription:About the role:The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure that every Gartner client receives value far exceeding their investment. Associates seek to understand and surface client's business priorities, breakdown challenges, and identify the most effective ways to support the client in making...
-
Associate, Client Solutions
2 weeks ago
Sydney, New South Wales, Australia GLG Full timeWe are seeking an Associate to support GLG's business in Australia and New Zealand. Associates are the engine behind GLG's Insight Network, the world's largest and most varied source of first-hand expertise. The Associate role is a fast-paced, expert-facing role. Associates help drive GLG's business forward and add value through close coordination with...
-
Associate, Client Services
1 week ago
Sydney, New South Wales, Australia S&P Global Full timeS&P Global (July 2023) Market Intelligence Client Services Associate Development Program (Sydney)Role: Client Services AssociateThe Location: SydneyThe S&P Global Market Intelligence Client Services Associate Development Program offers emerging professionals an opportunity to join a rapidly growing company with an exceptional corporate culture. The program...
-
Client Success Consultant
1 week ago
Sydney, New South Wales, Australia PracticeEvolve Full timeThe role:Client Success Consultants support our journey to providing exceptional client experiences. This role has significant focus on building customer loyalty and long-term client relationships, and ensures our clients are maximising the use of our products and services. This role supports our clients through the go-live transition phase and onwards to an...
-
Client Solutions Associate
1 week ago
Sydney, New South Wales, Australia FactSet Full timeClient Solutions Associate (Sydney, Australia - October page is loaded Client Solutions Associate (Sydney, Australia - October Apply locations Sydney, AUS time type Full time posted on Posted 9 Days Ago job requisition id R24489 Client Solutions Associate (Sydney, Australia - October 2024 )ABOUT FACTSETFact Set creates data and software solutions for tens of...
-
Customer Success Associate
1 week ago
Sydney, New South Wales, Australia SAP Fioneer Full time:If you are a recent graduate with a Bachelor/Master's in computer science or information technology and you are looking for your first opportunity to kick-start your career in a global company with dynamic and collaborative environment, Fioneer has an exciting opportunity for you As a Customer Success Associate, you will join our customer support team to...
-
Associate Customer Success Manager
1 week ago
Sydney, New South Wales, Australia LifeWorks Full timeTELUS Health and LifeWorks have recently come together to leverage the power of technology and our caring cultures to further progress our shared goal of building a healthier and friendlier future for all. As a global-leading health and well-being provider - encompassing physical, mental and financial health - TELUS Health is improving health outcomes for...
-
Client Solutions Associate
1 week ago
Sydney, New South Wales, Australia FactSet Full timeClient Solutions Associate (Sydney, Australia - October page is loaded Client Solutions Associate (Sydney, Australia - October 2024 ) Apply locations Sydney, AUS time type Full time posted on Posted 9 Days Ago job requisition id R24489 Client Solutions Associate (Sydney, Australia - October 2024 )ABOUT FACTSETFactSet creates data and software solutions for...
-
Partner Success Associate
1 week ago
Sydney, New South Wales, Australia Uber Full time#GreatMindsDon'tThinkAlike At Uber, we take pride in our diversity and working environment that sees you as more than just a person that can do the job, but a unique individual that can level up our organization with a perspective only you can offer. Uber provides a truly open culture that encourages all to voice their thoughtsAbout The TeamNew Verticles is...
-
Vietnamese Client Associate
1 week ago
Sydney, New South Wales, Australia The Hong Kong Internship Platform Full timeAbout The CompanyThe Company connects worldwide industry experts, and identifies the world's best experts with the right experience and insights to address our clients' questions. You will have the opportunity to work with clients like 500 fortune companies, Investment banks, and private equity This role helps you to gain different industry knowledge, and...
-
Client Solutions Associate
1 week ago
Sydney, New South Wales, Australia FactSet Research Systems Full timeClient Solutions Associate (Sydney, Australia - July 2024 )ABOUT FACTSETFactSet creates data and software solutions for tens of thousands of investment professionals around the world, providing instant access to financial data and analytics that investors use to make crucial investment decisions. We combine hundreds of databases from industry-leading...
-
Customer Success Associate
1 week ago
Sydney, New South Wales, Australia NGIS Australia Full timeSydney, Melbourne Full TimeAbout the companyAt NGIS, we are passionate about the power of geospatial technology - from something as humble as a customised Google Map, to an advanced Earth Observations project that has the ability to enact positive change at a global scale.We know the potential to create a more sustainable world is possible when you have the...
-
Client Success Account Manager
2 weeks ago
Sydney, New South Wales, Australia Institutional Shareholder Services Full timeLet's be #BrilliantTogetherOverviewThe role of a Client Success Account Manager is a pivotal position that focuses on delivering exceptional account and relationship management to our esteemed clients based in Australia. With a primary responsibility for client retention, the Client Success Account Manager will oversee various aspects of the post-sales...
-
Client Associate
1 week ago
Sydney, New South Wales, Australia Carat Full timeThe purpose of this role is to play a key bridging role within the client account team, providing support to Executives and Managers, assisting in their day to day duties and development of campaignsJob Title:Client Associatedentsu is a network designed for what's next, helping clients predict and plan for disruptive future opportunities and create new paths...
-
Client Associate
1 week ago
Sydney, New South Wales, Australia Dentsu Aegis Network Full timeThe purpose of this role is to play a key bridging role within the client account team, providing support to Executives and Managers, assisting in their day to day duties and development of campaignsJob Title:Client AssociateJob Description:dentsu is a network designed for what's next, helping clients predict and plan for disruptive future opportunities and...
-
Client Success Director
1 week ago
Sydney, New South Wales, Australia Mediaocean Full timeMediaocean is the mission-critical platform for omnichannel advertising.With more than $200 billion in annualized media spend managed through its software, Mediaocean connects brands, agencies, media, technology, and data.Using AI and machine learning technology to control marketing investments and optimize business outcomes, Mediaocean powers campaigns from...
