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Fraud Risk Team Leader
2 weeks ago
Fraud Risk Team Leader:
Date:06-Mar-2023
Location:
Sydney (Macquarie Park HQ), Australia
Company:
Singtel Group
It starts with you...
At Optus, we don't sit back and let the future happen to us - we're out there making it. By expanding into new technology and relentlessly improving every day, we're creating a better tomorrow for all Australians.
Reporting to the
GCR (Group Credit Risk) Fraud Risk Manager, you will co-ordinate the detection and mitigation of Fraud Risk matters impacting Optus, along with promoting and identifying areas where there are gaps to mitigate fraud for our customers.
You'll also be responsible for the delivery of various projects and initiatives in support of the fraud risk and GCR business plan and will work with the Fraud Manager to design proactive programs and processes that deliver reductions in incidence and magnitude.
This will include, but not be limited to, methodologies and a framework for the risk assessments of products, services, and processes.
Additionally, you will ensure alignment against corporate policies and critical metrics issued by GCR as well as demonstrating standard process within the Optus Group.
The position is key in proactively minimising fraud risk whilst maximising potential revenue, identifying fraud trends and reporting insights to the wider group.
This is an operational role with responsibility for coordinating the management of tasks assigned to the team, victim rectification and process improvement.
To be successful, you will have a history of handling business/ risk management principles in addition to being a true people manager with a strong technical capability.
Please
apply in confidence with your CV and cover letter via the
online function today
As a provider of essential services across Australia, Optus has a critical role in the community through keeping our customers connected to the people they love and the things that matter.
It is also our priority to ensure we provide our amazing people and our customers with a healthy and safe workplace environment.
Considering the significant risks posed by COVID-19, Optus expects all workers to be fully vaccinated against COVID-19, and will require vaccination for certain roles as well as access to Optus workplaces.
Please speak to us if you have any questions about this policy or how it impacts you, including any concerns you might have about meeting this requirement.
Optus is a place where we let you do you.We're a highly collaborative workplace, and offer a range of perks such as:
- A competitive salary;
- Discounts on products and services;
- Ongoing training, mentoring and development opportunities;
- Up to five days of Volunteer Leave per year; &
- Blended Ways of Working.
We're proud to offer a variety of options to work in different ways, such as our Blended Ways of Working and job share.
Our Blended Ways of Working lets our people work across home and our offices. Please talk to us about how we can make this role work for you.Curious about our culture? Go behind the scenes with our people by searching #
OptusLife on LinkedIn.
Please no recruitment agencies, we'll be managing this role in-house. Any resumes submitted outside of our process will be deemed the sole property of Optus.
We believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers.
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